AR
Arbor
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Low Rates - Not great communications.
I found it a little robotic in signing up and at the years end. - It did lower my Electric Bill considerably - which was great. - At the end I got letters from the main electric company telling me it was over - but no reassurance that I would not be disconnected or anything. After several online interactions it turns out that no lower rate was available, and they released me from the contract to stop the elec company from locking me into a higher rate. That could have been better communicated