AR
Arbor
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0 Transparency
I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switching my plan. I agreed to their auto-pilot feature on June 10th, expecting to save money. Instead, nothing changed. My rates never switched, and I’ve been stuck paying a high variable rate of 18 cents per kWh—way above my previous 12-cent fixed rate with APG&E. To make matters worse, Arbor Energy never communicated or responded properly to my concerns despite multiple emails. Now I’m left with a $500 electric bill, no savings, and poor customer service. I have canceled my service and cannot recommend Arbor Energy to anyone looking for reliable or transparent energy service.