Jetpac Travel eSIM Reviews

Great, prompt service which fixed an issue I had with activating a card. Fantastic service for our trip to Ireland

Good and understanding help when I talked to the service! easy to reach as well

Fantastic customer service- when an email was accidentally deleted, the team resent email and checked in regularly to ensure we got it activated. Would recommend.

Purchased 2 esims, first installed fine. Second didn't, sent message on WhatsApp and it was dealt with and resolved super quickly. First class customer service. Thank you. All ready for our USA roadtrip now 👍🏼

The support person is very helpful and knowledgeable who was able to help me with my questions/issues.

Great help in WhatsApp! ❤️

Good customer service. Carl and Nel were very helpful!

We had a technical problem with my daughter's eSIM. We received excellent help from the helpline, excellent service!

Ordered two sims for Thailand. Good price for unlimited compared to other providers. First sim activated no problem as soon as we had arrived at airport. second we had an issue with so immediately used WhatsApp to contact support. Before we had got to hotel Ianne from Jetpac support had sent another sim activation to us and second phone activated. Top quality service.

Good customer service

Extremely helpful in resolving my issue.

Previous good experience mixed with fast and accurate assistance left excellent impression.

I travelled to Asia & Europe and used Jetpac esim. Very easy to install and connected as soon as I landed. Would definitely keep using Jetpac for my travels and would definitely recommend to friends & family. Pau was very helpful in answering my queries and resolved my concern straight away.

Lanne was incredible with me, help me with all and answering all my questions, thank you!!

My personal problems with eSIM installation were resolved very fast and on a sunday - wow! Very friendly contact - highly recommended! Harald - Germany

I've used the Jetpack on couple of trips without any network issues! Went on holidays to EU stay with the Jetpack for a month without complications. Afterwards was gifted new data after original expired but under different mail which of course wouldn't work. Contact the customer service and was fixed within a minutes! Glad to be customer of a great eSim provider. Highly recommend it to anyone travelling to anywhere. Great job guys!

QR code gets sent to your email and you’re told to scan that. How do you scan a QR code on your phone from your phone camera?! Finally managed to install the eSIM on my phone, but then the eSIM and pack I’d been assigned isn’t showing in the app. Customer service in the app is totally unresponsive.

Fabulous company with good communication and customer service :)

Got fast and helpful support when activating a new pack failed.

Perfect and really simple to use. Great costumer service, helped in no time towards the right solution