Jetpac Travel eSIM Reviews

Had 4 esims from Jetpac had an issue allocating one to my daughter got in touch with Levi who very quickly resolved my issue, great customer service

Levi was very helpful, patient and was ready with a solution

I having issue with my Esim installation and Miss Theresa from JetPac very helpful to assist me from the start till it able to activate. I Really appreciate her help and patience to this matter.Good Service and well done.

Been in 5 different countries and fast seamless connections all the time. No issues changing between them. Contacted customer service once and great fast WhatsApp resolution. Defo recommend and will use again and again

Information on Data consumption may not be real-time, which makes you think you still have data left. There is also no clear warning when data is about to run out. But otherwise it works. Just be mindful of your usage.

Great customer service. I would recommend to use this company for sure. Thank you !

JV is the best!!

Good support team communication

Good service, friendly en helpful

Got some small activation issues arriving in Canada. A short chat with Jay (support) the issues were fixed. Now using the eSIM for a few days, works very good, 5G coverage 👍🏻👍🏻

Thank you CY for your patience and professionalism in solving my access issue in Argentina .. good job and thankful for your service . Mag Tan

The service is impeccable. Always helpful and ready to lend a helping hand whenever we met with any issues

I had some trouble with connectivity issues but thanks to Dan's prompt replies, he managed to get it working within 5 minutes. Network feels great but customer service was even better!

SO glad I got a person on chat to help almost instantly refresh and resend barcode. Solved prob right away and I am not techie so it was a relief!

The fact that they have very quick whatsapp support is plainly their best feature.

After never using an esim I wanted to try a cheap one out before traveling to make sure I knew what the hell I was doing ... I didn't!!! Kael was a massive help and helped me understand a little better after thinking I'd activated a more expensive pack that was for in 2 weeks time 🤯. Thank you 🙏🏻

Very good and helpful customer support. I am so excited to try the data while in Australia 🇦🇺

Excellence support!

Really great customer support and the eSIMs work brilliantly.

J'ai acheté un pack de 10 GO pour un voyage la semaine prochaine en Espagne. J'ai pu l'installer correctement mais je n'avais aucune visibilité de cette eSIM sur l'application que j'avais précédemment télécharger. J'ai fait une demande de support par Whatsapp et j'ai été aidé en quelques minutes. Les conseils fournis nous ont aidés. La personne était courtoise et aidante.