Jetpac Travel eSIM
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Wonderful tech help to install packs
I had purchased 3 jet packs for my family travels in Europe while I was in Europe. I probably should have bought the jet packs before I left the states but I had TMobile and figured I would be fine with our plan. We were using more data than expected so I made the purchase. After making the purchase I was having problems installing the packs on my family devices. I used the whats app chat and spent over an hour sorting things out with Randy. I was worried I was going to get some low brow call center with people following a standard checklist who did not know how to solve the problem. This was not the case, Randy made sure all the packs got activated. I thought one of the packs was functional, but he said it wasn’t and made sure I got it activated. The family now has 30gb of 5g data hopefully they can make it last.