Jetpac Travel eSIM Reviews

Thank you Sir Nel for helping me to fix my problem regarding esim installation. Hope you can help more Jetpac subscribers.

Easy and fast communication with Randy

Installed 2 sims on same device by mistake. Sent an e-mail to support team and problem was solved in a few minutes. Great support!

JV es muy competente y amable. 10 de calificación

NEL could understand and gave me advice and solve the data roaming issue

I got a fast response on WhatsApp and everything works totally fine - Nel was a great help

This is to be honest the best international e-sim. It just works and gives me high speed (mostly 5G) Internet wherever I go. It has the best prices, and best quality price compromise. Whenever there is a issue (godforbid, LTE instead of 5G), the team replies immediately with the technical solution to fix it! They are so responsive, and also always happy to make up for any issue you have. Only one minor issue: I wish the esim was transferrable unlimited time. This would make jetpac THE BEST.

Nel in the support department did a great job helping me today 👍

I had a problem and Randi helped me very quickly and effiently

I’ve used Jetpac’s eSIM twice before with no problem. The third time I had an issue but Teresa was super helpful and in no time I was up and running. Stellar service!

I purchased a pack while in Indonesia. I had issues activating it through the app as it wasn’t supported by my Apple Store. JV from the customer service was very helpful providing an alternative solution quickly. I’d recommend overall!

Great chat customer service by JV.

Great customer service and a good experience, WhatsApp was free that helps a lot. They should have some other social media free.

Made a mistake with an email address, what a great service!!! quick response and all corrected. This looks promising for the rest of the Jetpac Experience. I wish all websites were hosted like this one.

Had a rough and long (days) start to get it working but finally Nel took over and patiently & professionally walked me through the process again and this time it seems to have worked, Thank you Nel.

This is my first e-sim and I installed one for myself and one for my wife, both incorrectly. My wife emailed customer support, got an immediate autoreply, then a human reply in a few hours sending her a new installation link and everything went swimmingly from that point. I started a chat with customer support, got a human agent immediately who sent me a new installation link which I installed through the app in minutes. Two great customer support experiences - they get a 10!

I had an issue and Nel helped me to solve in a bit! I hope you can be assisted to nel in future!

Naar mijn mening niet duur, makkelijk te installeren. Maar bij mij ging iets fout met het activeren van een 3e eSim en ik kreeg gelijk alle hulp via WhatsApp. Heel fijn en super snel weer opgelost. Verder ook goede ontvangst op Curaçao.

Prompt, polite, courteous customer service by Nel as he answered my newbie questions.

Het lukte ons niet om de esim op lokatie actief te krijgen. Via whatsapp heeft Nell ons uitzonderlijk goed, snel en professioneel geholpen.