Jetpac Travel eSIM Reviews

Had an issue after purchasing a data pack and then upgrading my device a few weeks later and JV sorted it out over whatsapp right away.

Excellent service when we had problems unlocking our e-sim

The installation of jetpac esim service is so simple, Prices of packs are reasonable Customer support is excellent

The qr code to install my eSim did not work. I instantly got help through their Zendesk Chat and sent another code. The person spoke perfect english and was very fast. That alone was worth choosing them!

I've been a customer of Jetpac numerous times using them in the Philippines, the USA, and Australia without any issues. Great customer service after a small e-sim compatibility issue. Ianne the CS rep was very helpful. Thank you!

I needed data access while in Germany. But unfortinatly my Samsung phone with regular service through AT&T did not allow their SIM to be released. I got great customer service from Jetpac and a refund since I could not use their product.

Very easy to use. As soon as I landed and came out of airplane mode I was connected. I bought the 30 day Asia-Pacific multi pack and it worked great for my Australian, Vietnam, Thailand, Philippines, and Japan trip. There were no problems at all, I was very happy with Jetpac and will be glad to use them again.

Ich habe Hilfe bei der Zuordnung meiner gekauften Daten Pakette gebraucht und der WhatsApp Support, der Mitarbeiter hieß "Nel", war sehr sehr hilfreich. Ich war in der Lage, in der kürzesten Zeit meine Einrichtung durch zu führen.

Chat with Jetpac support via whatsapp when i was not able to confirm if my esim is activated correctly. Glad to have Nel who checked in to assureme on my esim activation status. Thank you Jetpac for providing good customer service to support me.

El servicio es muy bueno, y cuando tuve problemas, me atendieron súper rápido por el whatsapp y me ayudaron a resolver el problema

Jetpac’s support team was incredibly helpful. I had an issue linking my data plan, and they patiently guided me through everything, even transferred my plan to a new email and reissued the eSIM. Everything works perfectly now. Great service, fast responses. Highly recommend!

A little difficult getting it activated but the customer service was very helpful and eventually it worked! Thank you for your assistance!

Thank you Nel for resolving my issue- much appreciated. Very quick and efficient

Just come back from 2 weeks in Thailand with family and bought 4 esims before I landed there. After initial faffing with allocating to said members it worked so well and was a necessity. The support from the Jetpac team was on point. Quick to.respond and resolve my allocation issues. Was so cheap too compared to others. Also worked in Chiang Mai,. Bangkok and Koh Samui. Needed for maps, Bolt and Grab. Definitely recommend to anyone going that way and will use again.

As I had issues with connectivity in China, I had contact with JetPac Support, and Nel guided me step-by-step through the steps to be done to fix the issue. Nel was very nice an helped me fixing the issue in just a few minutes!

I’ve just downloaded a eSIM ready for my holiday. There was a bit of a mix up with the email addresses and therefore I didn’t receive an activation email but Nel was able to rectify the problem and help me set it up easily. Thank you Nel!

Great Support, very fast, very helpful 🫶🏼

Excellent eSIM – Seamless Experience Across Canada and the USA I used Jetpacglobal.com’s eSIM during my recent trip to North America, and it worked like a charm in both Canada and the USA. The setup was quick and hassle-free, and the internet speed was consistently fast throughout my journey. For the price, it’s an absolute bargain. Highly recommend it to anyone looking for a reliable, affordable travel eSIM! Y

Good price, clear application, fast high quality support. I recommend

I had an issue connecting my eSIM in Morocco and when I contacted the WhatsApp help line, Jetpac went above and beyond to get to the bottom of my issue. Thank you!!