Home Detail Reviews

Ordered the Hugo sofa bed online from searching. We booked express delivery so we could have it delivered to a bedroom. From ordering to delivery everyone and everything was spot on. Took just over four days for us to receive. Delighted with the sofa and seems to be easy pull out bed. Just a knack to getting the back up once it’s been a bed. Very firm sofa so you do need mattress topper make it comfier. All in all very good product at very good price.

Sofabed was delivered on time and there was great communication from Home Detail about the delivery.

Ordered 2 reclining chairs and a sofa. Excellent quality at a fraction of the price of big name furniture stores. Free delivery within a day of ordering. Fantastic communication throughout. Thoroughly recommend. Thank you.

Great sofa,great price, fast delivery.

Service was great, love my sofas, my only niggle is the material is a little lesser quality than I’d have wanted.

Fantastic customer service with updates all along the way x prices are very affordable compared to some companies and I would definitely recommend them to my friends x

Gigantic couch parcel was apparently not 'large' enough to be delivered to my door. Instead it was left at the building entrance for me to carry. Pointless to order a delivery if I still need someone to help me get the couch to my flat

Thanks. Cool desk

Excellent service and updates on delivery. I paid extra for express delivery and it came on the 2nd day. My daughter loves her new bed. I would shop here again

Item arrive incomplete very disappointed

Extremely happy with my Garden furniture. Just what I was looking for and at a great price. Very sturdy and very comfortable. Looks lovely outside of my caravan on my decking. Quite easy to put together, took 2 of us a couple of hours. We bought the Paloma rattan garden sofa set with ottoman tables in brown. Was kept informed re the delivery every step of the way. Was delivered when it should have been.

The customer service from this company(Home Detail) has been second to non,keeping me updated with emails and a phone call over the weekend,I had a morning delivery which turned up on time,placing my order in my back garden(as requested) delivery drivers where friendly and product were as described,so I am happy,thank you Home Detail.

Fast delivery and the delivery drivers where very friendly and didn’t complain about where I wanted it.

My experience with Home Detail was slightly unusual. I bought a rattan garden set from them but had to cancel my order. I had not read the specifications properly and my husband pointed out some reasons why it would not be suitable for our requirements. It was less than 24 hours when I phoned up to cancel and the customer service was great and they refunded the money same day. I would highly recommend this company and intend to purchase something else that better suits our needs in due course.

Prompt delivery. Pleasant delivery driver. Holes on 2 seater difficult to line up, but fairly satisfied overall at the price

Terrible experience broke my sofa never called to tell me waiting all day still waiting

The sofa arrived well, however we knew immediately it was not suitable for us. The sofa was back in the boxes and I notified home detail of the need for it to be returned within an hour of arrival. I am now waiting 3 days for a response and have chased each day to initiate the return It seems they are not interested in helping once they have your money, despite advertising a 30 days return policy as a main feature of their policy I wonder how long these two HUGE boxes will be sitting in my house getting in the way of everything

Excellent service

exceptional service

Very efficient company would highly recommend