I love this house and want to stay for a while!
I love how the maintenance team has immediately and efficiently addressed any issues that I may have. I am in love with this house and would to live here for a long time

Over a year ago
From the time I moved into my place I had issues. They lied to me and my neighbor and said we had separate meters and it turned out to be a lie. They refused to fix my roof and floor the septic tank s... See more
Over a year ago
If I could give less than 1 star I would. This property management company is the worst. I had them manage a duplex in the Indy area. There's no local maintenance team, they use subcontractors. There'... See more
I love how the maintenance team has immediately and efficiently addressed any issues that I may have. I am in love with this house and would to live here for a long time
I put in a application for a house in North Carolina soon as the house became available to apply for on Saturday. I called Monday no answer then Tuesday. Someone finally answered Tuesday, they told me the house was no longer available because another applicant was approved before me. It hasn’t been 2 whole business days so I’m trying to understand how someone get approved and leasing in less then 1 business day. The house just became available Saturday and they don’t process applications over the weekend so how is someone leasing already. Smh
My property didn't get rented and turns out they hadn't progressed the basics on their end for months. I lost 2 months worth of rent while they kept assuring me they were working on it. I wisely decided to cancel their services and have been waiting several weeks for them to refund my deposit of close to $1,000. They stopped replying to emails about the deposit. Currently seeking legal action. Meanwhile, another property management company got it rented in 1 week.
Michael W. was so much help! Thank you!
I just recently placed a application… I just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. The application & $50 for fee was submitted on April 12, 2022. I haven’t received from Greatjones no information they are unprofessional & scammers. The application fee costly $50
The process seems painless to get in, but reporting property issues on move in and repair issues along the way is a painful process.
The maintenance don't fix stuff the right way.... the floor is always breaking and all the repairs are always temporary fix......
They are great and reliable, it’s the( owner)of the property I’m currently in, they take their time on fixing any problems that’s in their control, but always asking for the rent to be paid on time..love great jones management 👍🏽👍🏽👍🏽
So far everyone with Great Jones has been super awesome and helpful. From the application process, to the move in team, I couldn’t be happier. Special shout out to Rodrigo Gonzalez and Robyn for them taking the time to work with me specifically and always email me back. Of course I was skeptical about the negative google reviews but we went ahead and gave it a shot and I’m so glad we did! Hoping living in a great Jones managed property is just as great as our moving in process!! Thanks so much to this company.
Horrible they never fix any maintenance issues all they care about is rent, I WILL NEVER rent another property from Great Jones
Very hard to get in contact with. Just want the rent payment not really helpful. Our water got cut off from lack of communication between old landlord and "new" landlord haven't hear from "great jones" since and they have not answered any calls!
Honestly I would have to say I did have to wait a bit picked out a couple of houses first two already gotten swooped up by time they got to me. I was already approve and evrything but thanks to that another house they put up caught my eye. Nice back yard, close to library' kids elementary school. Like the school literally have the bus pick the kids up and drop off at the house. I love it I'm sure it has a ghost or two but live them and it lol. They are super I'm excited I picked them now only if they sell me the house after a year or two I'll be happier lol.
Awesome job sending people out when I need them!!! They always get the job done!!
I currently am a renters and my house had a problem that was beyond tenant repair. I contacted the maintenance service provider. Initially the repair company contracted to do the work never showed. After notifying the maintenance service they were able to contact the vendor and get it rescheduled. The repair was done timely and corrected with no follow-up.
I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones
If we could give negative stars we would give it a -10 they are a horrible company. They have extremely bad service team. They will not fix any major issues that happened that can cause life-threatening illness.
Everything was easy and fast . They really made it a breeze! They answered all questions, and handled all issues .
Communication went well initially and the process overall was not bad. I gave 3 stars because I feel as if I was rushed into the property. There were some pretty big issues upon moving in that should have been noticed and fixed prior, had a proper inspection been conducted. They did work with me, though on getting those issues fixed.
The worst company to ever rent from they are very trifling
Hi I loved the house and yard space, but rental company is no good, because I'm a patient humble minded person, I went almost 3 weeks with out water because of a main break in the line from big tree in yard, and I was forced to pay 400 dollar water bill 2 months In a row almost 800, then rt after that septic stopped up from all the water, then went almost 3 weeks of no flushing ,or shower/ bath, and then roof leaks every time it rains hard, put in a few work orders never fixed that, this is bad, having a horrible experience, this company will leave you hanging, out here...
Based on analysis of 258 reviews rated 1-2 stars for Great Jones Property Management
“I demanded countless times, invoices/payments for these bogus transactions that they were charging me for, but they n...”
“AVOID AT ALL COST, this company is a scam”
“If they do provide a response, it is weeks later and does not provide any clarification”
“Horrible communication, terrible record keeping, and mismanagement of funds on multiple occasions”
“AVOID AT ALL COST, this company is a scam”
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Great Jones Property Management is a tech-enabled property management company that specializes in providing comprehensive management services for real estate investors. The company focuses on reducing the hassle associated with property ownership by offering a full range of services, including tenant placement, property maintenance, lease management, and communication with tenants and contractors. Their dedicated team ensures that property owners remain informed while minimizing their involvement in day-to-day operations. Targeting growth-driven investors, Great Jones employs a tech-driven approach to enhance transparency and efficiency. Through their Investor Portal, clients gain real-time insights into portfolio performance and operational activities. The company prioritizes quick leasing times and tenant quality, utilizing data-driven pricing and robust marketing strategies to attract reliable residents. By combining human expertise with advanced technology, Great Jones Property Management aims to support investors in maximizing their property investments.
Great Jones Property Management receives a mixed response from customers, with many expressing significant dissatisfaction. Reviewers frequently cite issues with communication, stating that reaching staff is nearly impossible and that they often face long wait times or no response at all. Many landlords report frustration over the company's management practices, claiming they fail to effectively rent properties or address maintenance issues. Complaints about dishonesty and unprofessionalism are common, with some customers feeling scammed regarding security deposits and lease agreements. However, a minority of reviews highlight positive experiences, praising the quick action of the team and the quality of service from specific providers. Despite these few commendations, the overwhelming sentiment leans negative, with many urging potential clients to avoid Great Jones.
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