Express Estate Agency Reviews

Shane has worked very hard for us on our behalf. He keeps us informed. He is always happy and jolly on the phone, not once has he been miserable or disrespectful. He tells the truth as it is and would gladly recommend him to anybody. Would give him top marks - well done Shane

A real quick process and very swift from making my initial offer to having an offer accepted, which made the whole process as stress free as possible.

Ryan has been professional in all his dealings with me, kept me informed throughout the whole process of selling my mother’s house, given me feedback from each of the viewing without need to call and suggested what best to make selling the property more likely

Very efficient

Shane was great. He understood the unique challenges and wend out of his way to help.

Would put no stars if we could My advice don’t touch them with a barge pole!! Can’t get hold of them, never return calls Potential viewers can’t get hold of them We had 1 viewing with 45 minutes notice!! Been chasing a refund promised that we had to pay in advance but still no joy! Absolutely shocking service

Great experience with express estate agents everything running smoothly

Shane was amazing and was very helpful.

Not a pleasant experience I explained that I am a mortgage broker and have experience of the property market but she proceeded to bulldoze through her script and not treat me as an individual. Pick your client as disturbance selling is not always right for every client! There’s a difference between matter of fact and blunt than being rude. She bordered on the latter Hard selling put me off and made me not trust her or the organisation at all One of the poorest phone experiences I’ve had and I work on the phone all day! If there was a zero star option I would have selected it

Shane was helpful and worked both ends of the Sale well. He is also very personable.

Direct honest and understandable

Aimee was extremely patient with me when I told her I’m really not good with IT and to complete information required online is difficult for me . She was very understanding and pleasant. I hope to continue dealing with Aimee during the process of buying my new home with your professional agency

Professional Service

Good Customer Service

Frances David has been incredibly helpful to me as a potential buyer. Over 2-3 weeks negotiations went back and forth, and I found her always helpful, positive, friendly, ready with advice when needed. She was also easy to contact, which was very helpful. I’d always thought that dealing with an online agent would be a frustrating and impersonal experience, but this first stage of the process has been far less stressful than I’d expected. Thankyou.

The initial sales pitch was superb and they were very responsive to questions and always contactable. This is what got us to sign up. Unfortunately, from there the communication dropped drastically and I felt I had to do all the hard work. That said we did get a sale (not at the value we hoped for).

We have been very impressed with the whole service particularly the professionalism and efficiency of Lola Fantom who has be so helpful and taken a lot of the stress out of the process for us - thank you Lola

Shane Buckley was very good and dealt with silly offers and ridiculous retracted offer. Pleased I only had people viewing that were ready to proceed. Only negative is that I had a few different staff members until Shane and didn't appreciate being asked several times to use their solicitors especially before 8am!! Overall though Shane was easy to chat to and worked well to get the price I was happy with. Would use again if I need to sell in the future

Highly recommend Express estate agents! Joshua Barnes-Mustin is exceptional! He was friendly, courteous, knowledgeable and extremely helpful. He was with me every step of the way and was always quick to respond. I can’t thank Joshua enough for his kindness and help throughout the whole process! Thank you Josh!

James was honest and efficient