Enact Conveyancing Reviews

It was an absolute pleasure working with Enact for the conveyancing process associated with my mortgage. From the very beginning to the final stages, every member of the team who handled my case was incredibly helpful and proactive. They made what can often be a stressful experience feel smooth and straightforward. I truly appreciated their clear communication, their attention to detail, and their willingness to go the extra mile to ensure everything progressed efficiently. I wouldn't hesitate to recommend Enact to my friends and family – their professionalism and dedication are truly commendable!

Overall a good service, easy to use online site with easy form filling and regular updates on progress. Only negative is if you want to speak to someone can be difficult to get hold off as busy but chat function on hub very good.

Avoid at all costs! Poor communication throughout our remortgage. Still waiting on completion and have incurred additional costs this months in interest because Enact have failed to complete on time. A week later I am still ringing them and getting nowhere. I have builders waiting to start work and unable to get any explanation or updates. Shocking customer service and communication from this company. Would NOT use again or recommend to anyone! Stay away!

It was a really complex time, and Enact got me over the line in getting the mortgage, thank you for doing it so well and professionally.

A smooth experience. Very little required from our side and easy contact when needed. A Good service.

Enact were on it throughout the process - and made the buying my last share in the property a stress-free experiecne

Great service understanding and accommodating for my needs in order to remortgage. Thanks

Yes great company. Helped throughout. One feedback is regarding the terms used on the portal which states a message read. Or read. And I don't know if it's to read or read. This could be addressed so make it clear. I know there is TO DO list and COMPLETED but it did confuse me every time I logged on. Lovely staff. Very helpful. accommodated any changes well . Said they would contact me once all gone through. But didn't receive any final correspondence. I looked on account and saw it had moved over to new provider.

Good experience, handy case tracker. Enact provides these services when remortgsging to Barclays.

Thanks Enact for handling the legal side of my remortgage, and overall, I’m very satisfied with their service. From start to finish, the process was handled professionally and efficiently. Communication was clear throughout, and any questions I had were responded to promptly.

Really smooth and simple process, as long as you provide the necessary information then Enact do the rest. They were speedy, efficient and professional throughout.

Mortgage completion on time as agreed. Great service as per usual, friendly, professional and responsive staff. Highly recommended!

We did remortgage using Enact and it was very smooth and easy process. Everything was done within the time frame and we were updated for the progress regularly. Every document was accessible online , so the whole process was very quick and easy. I highly recommend to the people.

At the point of me writing this it has taken Enact three months to do my remortgage, and no end is in sight. It is only now I have passed the deadline for the switchover that any work at all seems to be taking place. Communication has been poor to say the least, with them repeatedly requesting things I’ve already sent them, only to confirm later that they already had said items. This has slowed down the whole process a great deal, which will cost me hundreds of pounds and has caused a huge amount of stress. I feel that the fact they have a contract with Nationwide to provide conveyancing services makes them complacent, as they clearly feel absolutely zero drive to deliver good service to the individual borrowers. I couldn’t recommend them less. - Edited to add - Since posting this and receiving their copy/pasted template on here I have been made aware that my case has been ‘escalated’, but have not received any explanation as to why this remortgage has taken so long (I started this process in JANUARY!) nor have I received any reassurances as to when I can expect the process to be completed. I will update when progress is made.

We did remortgage using Enact and it was very smooth and easy process. Everything was done within the time frame and we were updated for the progress regularly. Every document was accessible online , so the whole process was very quick. The solicitor responsible for our case was very helpful and did respond to every request within 1 hour.

Failed to complete in time despite assurances that everything was good to go, I ended up on SVR which cost me nearly £600.

Excellent service

kept me updated with the process I knew exactly how it was progressing and at what stage the re mortgaging was at at all time