EatStreet

Ordered at 7:00 from Qdoba and the wait was an estimated at 30 minutes. Food took until 8:45 to arrive and was cold. Tracked my order which was out for delivery for 1 HOUR even though it is 5 minutes from my apartment! The estimated wait time during this ran down to 1 minute multiple times but continued to go back up to 5 mins and then back down to 1 min and so on. Will not be using again! Spent $50 for and $15 in fees for the worst service imaginable. Will NEVER use this app again! Recommend anyone else out there to do the same if possible

If I could give it 0 stars I noticed I accidentally ordered from the restaurant and I failed to add the tip. I called the store to add the tip but they said that they couldn't. I was going to give a tip once the food arrived. The driver showed up hollering in front of a place of business yelling about a tip because gas prices are to high and he waited 3 minutes for me to get to the front of a school campus. I asked the security guard to retrieve my food which the driver refused . the driver was so belligerent about getting cash instead of pulling from my card i actually tried to get cash from my coworkers. I called the store and they justified his behavior because of a tip ..we have ordered from May flower many times and has always given a generous tip Bethesda is fortunate area and tip graciously.. there was no reason for the behavior.. i will not be ordering from Eat Street or Mayflower ever again 19 dollars wasted

I ordered a meal and received a text saying my order was delivered. I walked all around the building and couldn't find my order. I reached out to customer support and was given a coupon and refund. They suggested that I can re order and use the coupon. guess what, that is the biggest mistake I have made. I reordered and my order was more than an hour late. I contacted customer service and dragged to more than 10 minutes to get an ETA for my order. I was told the driver is 20 minutes away from the restaurant. I told them I need a refund and cancel the order. they did and ended my live chat right away! Don't order from eatstreet EVER!

I tried to order from the diner website but was taken to eat street. I picked my order up at the restaurant. I was charged an extra $5.00 fee from eat street. What a rip off. It is too bad that the diner uses this site. I will never order online again.

I ordered food at 1:13 pm, and was given an ETA of 2:22, so I was confused on why it was going to take over an hour, but assumed they were busy. Anyways, I looked at 2 pm to see if there were any updates, and saw that my food was "delivered" at 1:45. I looked outside at my door and saw there was nothing, so I emailed customer service. They did the usual business apology and said that my driver was on the way and to wait 15 minutes. If I still hadn't received my order to contact them immediately. So I waited, and it was actually 20 minutes later, still nothing. I emailed customer service about forgetting the order and just giving me a refund. What's funny is that when I sent that email about the refund, they chose not to respond to my email/ignore me (it's been over an hour now). Completely unprofessional and money stealers. Just use Door Dash, they at least give you proper notifications and you can actually contact the driver, something eat street should do.

for the most part I have been happy with their service

Always quick, polite and I appreciate the tracking information provided. Always know where they are at.

We use eat street over door dash for a reason. Food is always still warm and on time. Communication kept through out the entire delivery process.

While in Memphis EatStreet did an excellent job of obtaining and delivering our food. The website was easy to use, and the service was efficient and effective.

Eat Street more convenient only drawback is even with free delivery still 3.00 fees charged so makes ordering out more expensive plus tipping. I enjoy eating in or just paying for food/tipping not a 3.00 fee.

Overall excellent

Everything went smoothly

Very good service, on time, correct order.

I placed my order at 2:44 p.m and had an estimated delivery time of 34 minutes. I then received a notification that my food was out for delivery at 3:22 p.m. My driver did not have his location turned on, no contact information was provided and my food arrived over an hour after it had been marked out for delivery and two whole hours after being order. The food arrived beyond cold. There is no live customer support chat or phone number. Overall terrible experience and will not be ordering through EatStreet every again.

Not delivered. Total SCAM! Restaurant told that someone gave my name and my phone number down the building to get my order. I don’t live here, then it’s impossible. 1 hour on the phone. Finally EatStreet refuses to refund me without the restaurant’s agreement. 0 customer service! Had been scammed of $70, thanks!

Meat on the Street did NOT disappoint! The MOTS order platform was easy to use as I got orders together for a group attending a work retreat. MOTS delivered our food on time and made sure it got to us, not just left at the doorstep like some restaurants do. And most importantly, the food was delicious! I would recommend Meat on the Street to anyone ordering food for themselves or a group.

Have never been disappointed, quite the opposite, delivery service is awesome!

I have always had great drivers that delivered my food. My only criticism would be that you can't see real time on a map when driver is driving to the restaurant and on their way to your home, just the time when your ordered and is on it's way like another delivery company.

was very please with service

I ordered Chinese from China wok. I got a message it would be 20 minutes later than originally estimated. Then the food came on time and I was notified of that. Really good service. Food was still hot.