EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Filter by rating:
Lexi Larson
Lexi Larson
1 reviews
almost 4 years ago
3 out of 5 stars

Ring the doorbell!

It would be fantastic if your workers actually rang the doorbell when they delivered our food instead of leaving it on the porch in the COLD. We didn’t know it had arrived and had to heat it up! Normally we don’t have this problem with eatstreet but tonight we were disappointed.

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Tan
Tan
1 reviews
almost 4 years ago
4 out of 5 stars

Convenient but still a bit pricey

Convenient but still a bit pricey. The prices are just marked up a bit so it's frustrating.

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Matt A
Matt A
1 reviews
almost 4 years ago
5 out of 5 stars

Best delivery service with the best…

Best delivery service with the best variety. I've had nothing but perfect experiences. I've only heard one bad story about a dropoff where the food was left at the end of a friend's walkway. However, I found out my friend was being a POS who didn't tip their driver. So, no wonder. TIP YOUR DRIVER if you appreciate the service and you won't have any problems.

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Shelley
Shelley
1 reviews
almost 4 years ago
5 out of 5 stars

The food was still warm and delivered…

The food was still warm and delivered on time!

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Carlos
Carlos
1 reviews
almost 4 years ago
5 out of 5 stars

Great reliable easy-to-use system…

Great reliable easy-to-use system wether is delivery or pick up with the eatstreet app.

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Linda
Linda
1 reviews
almost 4 years ago
4 out of 5 stars

great service

Very good service. No problems

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LindaB
LindaB
1 reviews
almost 4 years ago
2 out of 5 stars

Very disappointed

If I didn't love the quality of the restaurant and food, I wouldn't order again. The order (date and time) was wrong twice. Luckily the vendor was very forgiving of me, as the issue wax EatStreet's responsibility.

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Sally
Sally
1 reviews
almost 4 years ago
5 out of 5 stars

Ordered Thai’namite through Eat Street

Ordered Thai’namite through Eat Street. Very efficient and fast.

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Jon
Jon
1 reviews
almost 4 years ago
5 out of 5 stars

Has been good when used

Has been good when used - no issues!

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almost 4 years ago
1 out of 5 stars

NO SERVICE PROVIDED AT ALL!

Because in COVID times we cannot eat in restaurants now, I ordered my meal at a local restaurant through the EatStreet App, as I had done several times before. Drove to pickup food at the appointed time. No food. The manager said they had no order. So, she watched as I replaced the order, right outside the restaurant. She saw me click ORDER. She saw the acknowledgement on my cell phone. When I returned 40 minutes later. Still no food. They had not gotten the order, even though they cell service and WiFi were working inside, and GRUBHUB was coming and going getting orders. Still no food. So she took my order and I just waited in the parking lot. Finally got fed. Need more reliability in COVID times to get my orders done.

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TINA WILLIAMS
TINA WILLIAMS
1 reviews
almost 4 years ago
5 out of 5 stars

Eat Street is awesome

I have used eat Street many times they always deliver quickly, put the food where I asked them to put it, and are always friendly

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Jeanne
Jeanne
1 reviews
almost 4 years ago
3 out of 5 stars

Cancelled orders

I have placed three orders for restaurants listed on your site that have been cancelled.

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Jennifer R
Jennifer R
1 reviews
almost 4 years ago
5 out of 5 stars

Easy to use app

Easy to use app. Lots of restaurant options. Great at rectifying problems.

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Denny Sehmer
Denny Sehmer
1 reviews
almost 4 years ago
5 out of 5 stars

The food from Cousins arrived earlier…

The food from Cousins arrived earlier than requested, but we were both hungry anyway, so it didn't matter. The driver was VERY nice and courteous, and everything was delivered!

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Bill
Bill
1 reviews
almost 4 years ago
5 out of 5 stars

Love the local concentration

Love this service and how it targets more local restaurants. I only wish they had gift cards.

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Dee George
Dee George
1 reviews
about 4 years ago
1 out of 5 stars

Not enough drivers

Not enough drivers, making terrible delivery estimates. Drivers are also not knowledgeable about the neighborhood which makes the delivery experience even more challenging…

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Mark Shaw
Mark Shaw
1 reviews
about 4 years ago
1 out of 5 stars

Eatstreet is terrible

Eatstreet number one did not pick up my food it'd been ready for 20 minutes in the restaurant then promise me your full refund which won't come for 5 days even though they charge you automatically and they still haven't got my food delivered in it's been an hour and the restaurant has 4 blocks away. I'd spoke to 2 customer service people they were both extremely rude I would not recommend ever using each street again for any kind of food delivery. They're not reliable hes doordash hes grubhub hes Uber eats but stay away from each street

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Kevin
Kevin
1 reviews
about 4 years ago
1 out of 5 stars

Placed an order for a restaurant that…

Placed an order for a restaurant that said they were open and 50min for delivery, 30 min later eatstreet canceled my order! Will not use them again.

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SJ
SJ
1 reviews
about 4 years ago
1 out of 5 stars

They need to stop allowing people to order when they don't actually have any available drivers

We've used EatStreet for a few years but lately they've been impossible to get a delivery from. They keep allowing you to place an order when they KNOW they have no drivers. Their chat help won't help at all. Today was the last straw: already 15 minutes late, I asked about my late order on chat and was told the driver was on the way to the restaurant, but 20 minutes later it was obvious that wasn't true, so I chatted a second time. This time I was told they had one driver who was 15 miles east of me, meaning he was in another town altogether, and it would be another 30 minutes or more before I got my food. I said this was unacceptable and all the chat guy did was tell me some "team" would have to refund me and he stopped talking. Not even an apology. It's been an hour and I never got a confirmation email on the refund and my order shows it's still "on the way."

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Tayler Stoner
Tayler Stoner
1 reviews
about 4 years ago
1 out of 5 stars

Driver had my food in their car for…

Driver had my food in their car for almost 30 mins while they picked up a other customers order so it was cold by the time I recieved it. It should be made known to the customer if the food will not be coming straight from the restaurant to their home.

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