EatStreet

Seriously, there should be a choice of ZERO stars. The SAME thing keeps happening so I am done with this company. Place my order and tells me 15-30 minutes for food to arrive. That’s great, however after nearly an hour I get a message saying it is going to be another 40 minutes. Meanwhile the restaurant has had my food sitting in a bag on a counter for nearly an hour now. Canceled my order and had to run and pick up new order after waiting all that time. Restaurant owner is also not very happy with this company. So, if u want fresh cooked food in a timely matter .....USE SOMEONE ELSE unless u have a hankering for old soggy food. O yeah and not to mention all the friends that were riding along with the driver..... ITS YOUR JOB NOT PARTY TIME!

Not getting my rewards or customer service I've used EatStreet extensively over the last two years. The drivers have been pretty consistent with good delivery. However, EatStreet itself is dropping the ball on applying my account rewards and on customer service. I've been trying to obtain my rewards for over a week (at least three behind as of today). Live chat cut me off (I wasn't rude, I just didn't type fast enough) and no response to my emails. I'll have to look for a new delivery service.

Terrible. Inconsistent. They've been the online-order-&-delivery service for my favorite local place for at least a couple years. Usually no problem. Tonight I found out that even though you are prompted to put in notes for the driver, the driver never receives them. He/she keeps getting notes I put in last spring. It's January. All the notes I've entered for the drivers since then never get to the restaurant or the driver. Our food was an hour late. I called the restaurant. After a lot of back and forth with the restaurant calling the driver, we found out the food was on a table on our big front porch. I never let people use the front door or porch in winter because when the steps are wet, they're very slippery, so my note had told them to go to the side door and ring the bell. Not only did they leave the food on the front porch (not the driver's fault), they didn't even ring the bell to let us know it was here (that is the driver's fault). Aside from the note, if there were 2 doors on a house visible from the street, and one had a light on while the other didn't, and one you had to go through snow to get to but the other didn't, wouldn't you choose the door with the light and the shoveled sidewalk instead of the dark door that you had to wade through snow to get to? After an hour or more, our food was found and it was ice cold. I'm never using EatStreet again. I'll just call and let the restaurant's own delivery people get the tip.

the food is geat, eatstreet sucks, slow and the food is cold, never again

The extra fees are getting pretty excessive!

Love how I can check the progress of my order when I place it. Also love that I know when the driver is on the way to my home with my order. It is good to know exactly what is going on and when. My order always arrives on time and is still nice and hot. Drivers always do a great job.

They sold me a calzone from a restaurant that is still being built, told me my order is complete and charged me, then told me it could take up to 5 business days to get my refund.

Another wonderful experience. Your service is always great. Shirley

Only delivery in town that has not missed a delivery.

We had a great delivery experience. It was quick and our food came hot.

Love the convenience! All orders arrive in a timely manner and accurate… with the exception of only one, and that was the restaurant’s error not the driver’s. Keep adding restaurants! Keep up the good work.

EatStreet is a very helpful app and easy to use.

So far Eatstreet has been great. There's a couple times in the past where my food was either cold or mixed up, but for the most part everything else has been great. Lately my food is always on time, drivers reach out if there's an issue, food is hot and ready to eat, drinks aren't forgotten. I am very pleased with Eatstreet right now!

so far so good.

I've used this app twice. While the ordering process up to checkout was fine, both times I didn't get notified by the restaurant when my order was ready for pickup via text message like I was supposed to. Both times my order was left lukewarm.

Quick and easy

Excellent service and food

Food was great, however almost cold. Delivery was supposed to be 30 min was almost 90.

I have always had good experiences with eatstreets,will continue to is them. Have good service

I've used this service for a few months now and have been more than satisfied with the deliveries each time. I typically go out to dine at restaurants, but this is great when I just don't feel like getting ready and going out. I highly recommend to anyone.