Kia Tzun Wong

Kia Tzun Wong

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Kia Tzun Wong

EA

EatStreet

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1 out of 5 stars

Missing order, delayed delivery and bad customer service

I ordered a meal and received a text saying my order was delivered. I walked all around the building and couldn't find my order. I reached out to customer support and was given a coupon and refund. They suggested that I can re order and use the coupon. guess what, that is the biggest mistake I have made. I reordered and my order was more than an hour late. I contacted customer service and dragged to more than 10 minutes to get an ETA for my order. I was told the driver is 20 minutes away from the restaurant. I told them I need a refund and cancel the order. they did and ended my live chat right away! Don't order from eatstreet EVER!