Efficient rent collection system and…
Efficient rent collection system and clear monthly statements. Makes everything hassle-free.

Over a year ago
A lot of the fake reviews pertaining to CSM can be easily countered by the experience of the residents of Woodlands Manor apartments in Belfast. These people had CSM as their property management compa... See more
Over a year ago
Regular updates about property maintenance. Good communication.
Over a year ago
CSM has been managing our buy-to-let property for nearly two years. Their tenant finding service is thorough, and they conduct comprehensive reference checks. Regular property inspections give peace o... See more
Efficient rent collection system and clear monthly statements. Makes everything hassle-free.
Their tenant screening process is impressively thorough. As a landlord, it's reassuring to know they conduct comprehensive background checks. Monthly statements are clear, and their online portal makes it easy to track everything from maintenance to payments.
The team at CMSNI helped me navigate a complex tenancy issue with professionalism and care. Their expertise and guidance made all the difference, and I’m grateful for their support.
As a landlord, I’ve been impressed with how seamless the service is. From tenant relations to regular updates, they make managing properties completely stress-free.
Moved into a property six months ago, and the experience has been positive throughout. The moving-in process was well-organized, and any maintenance issues have been dealt with efficiently.
The property management service is comprehensive and professional. They handle everything from tenant finding to maintenance coordination efficiently. Their staff is knowledgeable and keeps up with property regulations. The monthly statements are clear and detailed.
The block management service keeps our development running smoothly. They've improved security measures and implemented better cleaning schedules. Communication about service charges and planned works is always clear.
Called about their property management services last spring. Their team explained different service packages clearly, and their fees are reasonable for the service provided. Eight months in, and they've made being a landlord completely hassle-free.
Moving in was smooth and professional. The inventory was incredibly detailed, and they took time explaining all the paperwork. Six months in, and any maintenance requests are handled promptly. The online portal makes everything from paying rent to reporting issues straightforward.
Fair with deposit return. Everything was processed within the timeframe.
CSM took over management of our apartment complex six months ago, and we've seen positive changes. The grounds are better maintained, and they've improved the cleaning schedule for common areas. Their communication about planned maintenance and service charges is clear and timely.
Responsive to emails and phone calls. Good communication throughout tenancy.
Been renting through CSM for over a year, and their service has been consistently good. They're quick to respond to maintenance issues and always give proper notice for inspections. The rent payment process is straightforward, and their staff is helpful when you need assistance. Recently had some minor repairs done, and everything was handled efficiently.
A seamless experience from start to finish.
Communication has been excellent throughout my experience. Whether it’s via email or phone, I always receive quick and clear responses to my queries.
Quick to fix issues. Good maintenance service.
The maintenance response time is fantastic. When our washing machine flooded the kitchen at 7pm, someone came first thing the next morning to sort it out. They even helped arrange the carpet cleaning. Been with them for 18 months and they're always this reliable.
Property management fees with CSM are reasonable considering the level of service provided. They've been managing our rental property for two years now, and we've had minimal void periods. Their tenant screening process is thorough, and they conduct regular property inspections. The online portal makes it easy to track everything from maintenance requests to financial statements.
Helpful staff who know their stuff. Makes renting easy.
Reached out to CSM when looking to rent out my property in Dunmurry. Their initial property assessment was detailed and they provided realistic rental valuations. The team handled everything from photography to tenant screening. Four months in, and they've made property management completely hassle-free. Monthly statements are clear and detailed.
Based on analysis of 43 reviews rated 1-2 stars for CSM Property Management Ltd
“I’m annoyed the fact I have to give them a 1 star as CSM don’t even deserve it tbh”
“Terrible service”
“This company are looking to charge almost 5k in advance for a roof which has nothing wrong with it and won't start wo...”
“A lot of the fake reviews pertaining to CSM can be easily countered by the experience of the residents of Woodlands M...”
“Terrible service”
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CSM Property Management Ltd is a leading property management specialist based in Northern Ireland, focusing on the management of both residential and commercial properties. With over twenty years of experience in the industry, the company manages an extensive portfolio that includes a variety of housing and apartment developments. CSM Property Management aims to provide tailored services to meet the specific needs of property owners and tenants, ensuring efficient management and maintenance of properties. The company's offerings include bespoke block management services, financial management such as budget and service charge administration, and comprehensive maintenance and repairs. CSM Property Management is committed to delivering high standards of service while minimizing costs for property owners, making it a trusted choice for individuals and organizations seeking professional property management solutions in Northern Ireland.
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CSM Property Management Ltd receives a mix of feedback from its clients, with a notable 72% of reviews being positive. Many customers praise the company's professional service, highlighting their thorough property management and effective communication. Reviewers appreciate the timely updates regarding property maintenance and the efficiency in handling tenant relations, with several noting quick responses to urgent issues. However, a significant portion of reviews expresses dissatisfaction, particularly regarding unresolved issues and perceived poor service, especially from residents in specific properties like Woodlands Manor. Complaints about management and service consistency suggest that while many clients enjoy a positive experience, others face challenges that impact their overall satisfaction.
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