I am very happy with the service
I am very happy with the service I really appreciate for help specially ruby who helping me to book the ticket. Once again i very thankful to Ruby for helping me. Thanks Harry

Last reviewed over a year ago
Over a year ago
We had a great experience with Steve and the team. I had some more questions and he took his time to deal with all my inquiries. Ill be sure to book through you guys again. Felix
Over a year ago
DO NOT USE THIS TRAVEL AGENCY TO BOOK ANY TRAVEL TICKETS. Our experience from start to finish was a complete disaster. After booking, we received a reference number but did not get our e-tickets for... See more
Over a year ago
Great customer service and knowledgeable staff. Tania did a great job.
I am very happy with the service I really appreciate for help specially ruby who helping me to book the ticket. Once again i very thankful to Ruby for helping me. Thanks Harry
Does it ring any warning bells that all the good reviews mention Ruby or Millie as the consultant. I have had to ring this company many times in the last few days and I spoke to Harry, James, Jodie, Francis and Michael. None of them helped me. I booked and then had to try to change my ticket due to having shingles - a very painful condition. It is not fun to try to get help from this company. And they did not help me to either get a credit or to change my ticket despite having a medical certificate that stated I could not fly. Save your sanity and your money and stay away from this company.
Thank you Best Price Travel… for making my life easier.. and not forgetting your company asset i mean Ruby for providing me an exceptional experience through out my ticket booking process. I am very glad to have to spoken to Ruby. Wishing her all the success in her future endeavours.
Thank you so much @
THIS COMPANY IS FRAUDULENT. DO NOT USE THEM. CHARGED MY CARD FOR 2 TICKETS AND DIDNT GIVE ME TICKETS. I HAVE BEEN CHASING THE PROBLEM SINCE THE 7TH OF MARCH AND STILL HAVEN'T HEARD FROM THEM. DO NOT BELIEVE THE SAVINGS AND BEST PRICE EITHER ITS A SCAM.
I’m so impressed by the work and professionalism you’ve shown Miley in your duty. Keep up the fantastic work.
SCAMMERS They took our money we paid for the airlines and did NOT pay the airlines. We rang them over 10 times. They are based in Delhi and are thieves and SCAMMERS
Steve is very helpful and easy to understand my requirement for booking my air ticket .
The customer service was excellent and responsive
Ruby was very friendly and provided exceptional customer services. She is a great asset to your organisation
thanks for the good service rubby was helpfull and did a very good job.
Ruby worked hard to find the best deal for us in terms of price and connectivity. Our booking was tricky, but Ruby remained patient and positive at all times. Even in moments of frustration, she maintained a smile and a positive attitude, which I could sense even over the phone. If every staff member provides the same level of service as Ruby, I would certainly recommend Best Price Travel.
this is scam. you wont get your money back, no matter what they claim. for stress free travel, avoid this completely.
Scam! Showed up to the airport to board a flight only to be told best price travel never confirmed my ticket so I was left stranded. Best price has admitted responsibility through email but refuse to refund. Very frustrating and would advise anyone to stay clear.
Hi my name is Maurice, I just want to let everybody knows my experience at Best Price Travel about the service I received by Ruby who’s working in agency, I been travelling a lot of different countries and different agencies, no one can match ruby the way she take good care of my business. She is very knowledgeable and very professional and she is very helpful and trustworthy, she is also a great agents as well, if I will travel again, I will contact her directly.
Milly was outstanding. She was responsive to my questions and responded quickly. She was available during the evening, which was very helpful.
Millie the agent was great and provided awesome customer service from the word go . Will definitely recommend Best Price Travel . Well done Team !!
Ruby was most helpful, polite and promptly assisted me with my concerns regarding the re-booking of our flights due to the Singapore Airline's change in flight schedules. She's spot on when she said that she will come back to me with an update a day after we talked as she needed to make new arrangements first with the airline. Indeed, I got the copies of our tickets the next day. She has great customer services and communication skills. Thanks heaps, Ruby!
competitive price ticket and refreshingly got a real person Steve who responded quickly and was able to action a payment issue with the online system.
I made booking from this website and Steve help me a lot thanks Steve he is really Polite all through the process.
Based on analysis of 129 reviews rated 1-2 stars for Best Price Travel
“I booked a flight through Best Price Travel”
“I booked a flight through Best Price Travel”
“Although the confirmation page indicated the booking was unsuccessful, I still received a payment receipt”
“The airline confirmed they refunded the airfare directly to Best Price Travel on 20/05/25”
“This company is scamming the f out of people who book with them”
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Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
This profile hasn't been claimed by the business owner.
Best Price Travel receives mixed feedback from customers, with a notable divide between positive and negative experiences. Many reviewers praise the exceptional customer service, highlighting staff members like Steve and John for their helpfulness and efficiency in booking flights at competitive prices. Customers appreciate the support they receive, often noting prompt communication and assistance throughout the process. However, a significant number of complaints revolve around issues with ticket bookings and refunds, with several individuals describing their experiences as disastrous and accusing the company of scamming. Reports of unfulfilled bookings and difficulties in obtaining refunds contribute to a sense of distrust among some consumers.
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