Best Price Travel Reviews

I always book tickets from best price travel service is very fantastic and quick specially thanks to ruby mam for best guidance and support thank so very much all team.

I’ve booked fiji flights n other flights with Best Price Travel with consult Ruby She’s one of the best very helpful n knowledgeable person n helped me booking my flights i would recommend everyone to contact Ruby to book their flights for anywhere in the world she’s very helpful

Ruby consistently exceeds expectations to assist the customers.One of the best travel consultant i have experienced so far !!! 5/5 ☆☆☆☆☆

They collected my money, cancelled the booking unilaterally and have not returned my money after 8 days. I have been on the phone everyday. Stay away from this travel agency. Every time I phone them, it is a long duration hold after I explain the situation. Eventually they come and state they will get back but of course they dont. Every time you call they say a Wendy will get back but the mysterious Wendy never does. I am looking at complaining to ACCC and the Consumers Federation as this business is clearly a scam which uses customer funds as no interest loans.

Ruby was really helpful and get us best deal. Highly recommend thanks a lot Ruby

Steve is patient . Listens customer’s situation and provides array of options to choose from. Clear and practical communication. Wish Steve a good luck

I cancelled tickets in dec 24, I was told it would take 14 weeks for refund, 6 months later still waiting . Each time I call it’s a different excuse. Will never use them again. The worst customer service experience I have ever had. Worst company ever

BEWARE OF BEST PRICE TRAVEL! Do not use. I bought a Qantas international ticket, received an itinerary and booking reference number by email, which appeared on the actual Qantas app with the correct details, just like it should. Two days later I received an email from BP Travel telling me my flight was no longer available. Lo and behold, my ticket had vanished from the Qantas app and I'm left high and dry with no ticket, and $2K out of pocket. Assurances of a refund are unconvincing. This scam appeared on SkyScanner, which I thought was safe. Be careful!

SCAMMERS!!!!!! DO NOT USE. First, I had to make multiple calls just to get the confirmation email. After multiple calls, I finally got the the confirmation after 4 days. Then when I checked my booking with the airlines, it was on hold as they had not finalised payment with them. Please also note that up until this point I had multiple confirmation from themselves ( pre purchase and after purchase - both screenshots and email) that my departure checked luggage weight was 30kg. It took another 2 days and multiple calls, for them to finalise the payment. After the payment was finalised to the airlines by them, I got another confirmation email and now all of a sudden my departure luggage weight has dropped to 23kg. Then I called them again saying why the price has dropped, they gave me excuse that airlines has dropped it and they can't do anything. But I also had another ticket from another agent where it still is 30kg for the same flight so I know for a fact that it is just an excuse. A very stressful and nightmare experience from day 1. Lost money as now I can't get a refund and need to add more luggage. Considering everything, I am now scared that my booking itself will be cancelled. All the positive reviews are for Milly, Ruby, Steve. But despite talking to them over 20 times, never heard from any of these people. I still have all the screenshots and email as proof. PLEASE DO NOT USE THIS 🙏🙏

Best price travel is quite easy to reach by phone and solve your ticketing queries. Friendly and smiling team makes it much better..

I bought ticket for my family, one name’s one letter is incorrect, called 3times and the lady replied “ will contact after discussion with airline “” still no answer. Very unprofessional and irresponsible service Get away from these crooks

Milley provided fantastic service with a misunderstanding I was having with my flight. She was professional, caring and made sure that my issue was resolved with my flight. Can not recommend her enough and very glad with how she dealt with the situation. Thank you Milley!

The worst company I've ever dealt with. Once they get your money, they lie, and lie and lie. How are they still in business is beyond me.

Milley is good and friendly. she is very helpful and answered all questions.

attention to detail some trouble with the accents but overall always got back to us

Thanks for your help, everything was smooth. Booking was easy, appreciate it. Your service was excellent and efficient. Looking forward to using it again. Specially thanks to MILLY, she helped me to book ticket

Good customer service. Steve was very helpful

We had a very complex booking requirement and lots of passengers. Right from the start Milley was extremely helpful to me providing information and communicating in a timely manner. Thank-you Milley!

Do not use this company! I bought international tickets for my family to visit our grandmother for her 80th birthday and received a confirmation for the booking. 2 weeks later, on a Friday evening I received an email saying we didn't have tickets. After fighting for service with various agents for days, none of whom called back when they said they would, and one who was so rude I hung up on him, I had to ask for a refund. 5 days later I'm still waiting for a confirmation email, with my last 5 emails unanswered and I’m $11,000 out of pocket with no idea whether it will be returned. I have had to buy new tickets for my family and in the 18 days that have passed the costs have gone up more than $3000. All agents are Indian nationals using pseudonyms. I'm starting to think that the Australian address is a front for an Indian call centre and will be following up with Fair Work NSW on this matter. I have now heard from another fake name person in their review department after writing this review offering process my refund immediately if I remove my review. Talk about blackmail! This also begs the question how they can suddenly refund me immediately when I've been waiting since last week for a significant refund of my money that they've held for close to a month. Using Best Price Travel is the worst decision I‘ve ever made. Instead of what looked like a great price through their slick integration with SkyScanner and Google, I've ended up paying $4000 more for a longer route that I had to book myself and with them owing my ~$11000. That's not taking into consideration all the time that I've had to spend cashing them, the stress I've suffered or the terrible customer interactions I've had with all but 1 of their staff to date. More like worst price and experience travel than Bestprice Travel!

I love your customer attendance . I really enjoyed booking with you