Ruby was so patient which is great for…
Ruby was so patient which is great for an older person who is not confident in booking on line

Last reviewed over a year ago
Over a year ago
We had a great experience with Steve and the team. I had some more questions and he took his time to deal with all my inquiries. Ill be sure to book through you guys again. Felix
Over a year ago
DO NOT USE THIS TRAVEL AGENCY TO BOOK ANY TRAVEL TICKETS. Our experience from start to finish was a complete disaster. After booking, we received a reference number but did not get our e-tickets for... See more
Over a year ago
Great customer service and knowledgeable staff. Tania did a great job.
Ruby was so patient which is great for an older person who is not confident in booking on line
Ruby was great. She is very hardworking, responsive, responsible and polite. She did her best to help me to find out best tickets possible. She was patient and good listener. I wish her all the best for future.
The transaction went smoothly, and the staff's are very accomodating. Steve was very helpful.
Travel booking through Grace Gabayeron Recently, I ince again, used the services of Grace Gabayeron. As always, It has been a pleasure doing business with BestPrice Travels through Grace. As before she was polite, efficient and providing different suitable alternatives and options. Due to her good service, we have recommended Grace’s services to our close friends over these years. During our last India trip she sourced us the most convenient transfers to our destination, Chennai, that suited us best. Grace is very professional in her work and is prompt to return calls and reply emails. She is very committed and an asset to the customers and to the company. My wife and I recommend her wholeheartedly to all customers. We thank her for her service and wish her the best in her career.
Ruby was absolutely amazing. She worked so hard in trying to help me and my family find the best flight with the best price. Her success was beyond when no other travel agent could help. We finally got what we wanted thanks to her great hard work. Super highly recommended.
The service provided was more than efficient, the price better than dealing directly with the airline. Ruby was extremely tolerant of the number of changes I made regarding destination options and travel dates. Overall a great outcome for the customer
Francis was great! He is patient and efficient and was able to book my holiday seamlessly! I will definitely continue booking my holidays with him!
Ruby is the best. She provided me the best price ticket.10/10
This company is fake and scam do not fall in their trap. They are fake means they would not provide you tickets. It's a trap do not book flight from this company. How people are still giving positive reviews. It's a scam company.
Milley helped me to find the best options for me, she is so helpful, thank you again Milley.
Very difficult and lengthy process to get e-tickets issued with Qantas. Thought less chance of this via aggregator site: kayak.com and based in Australia with an ABN but this place is bad. Reservation quick but no airline ticket issued. Delay delay. Slow to respond and hung up on me twice when phoning. Terms of booking emailed but very poor English. Hope trip goes smoothly otherwise will be a nightmare. Never even told me booking ticketed had to call Airline!
Ruby has assisted me throughout my booking from start to finish ! She has been very responsive and helpful ❤️ I have made requests such as changing silly mistakes on my original booking, meal selection, and wheel chair assistance for my family member and she has fulfilled all of them. Would definitely get her to help me again next time :)
Ruby mam made our booking hassles free.. she is such a gem. She found best price for us and answered our enquiries in time and I really appreciate her help.
Excellent service, able to answer all queries and quick response.
We were trying to book a flight ticket with them. First, when going through the payment, our credit card got blocked. Then they called us back and said the ticket we were looking for was not the price showing on their website. We have to pay $200 more to get the same ticket. What a big scammer. Luckily, our bank blocked our card for us.
Horrible travel agency. They scammed $800 out of me. They used a fake name and address. Everything was fake. Never again. I'd rather go directly with the airline. These mobs are scammers.
Cheating site, playing with customers. It should be banned from Australia
It was for the first time I was dealing with Best price travel and it was a pleasant experience and I would do business with them again.
SCAM SIGHT. ADDRESS IS FAKE. NAMES ARE FAKE. IF YOU REQUEST ANY SORT OF REFUND THEY WILL SEND NO DOCUMENTATION OF OVERCHARGING COSTS AND TELL YOU IT WILL TAKE 14 WEEKS NOT INCLUDING WEEKENDS. SAVE YOUR HARD EARNED HONEST MONEY.
Ruby’s customer service was outstanding and she has arranged me the to and fro tickets upon my last minute request.The price was reasonable too!! Ruby is very reliable and was prompt at responding to all my requests and her communication was excellent!!! Thank you Ruby for your excellent communication and customer support… It’s highly appreciated..
Based on analysis of 129 reviews rated 1-2 stars for Best Price Travel
“I booked a flight through Best Price Travel”
“I booked a flight through Best Price Travel”
“Although the confirmation page indicated the booking was unsuccessful, I still received a payment receipt”
“The airline confirmed they refunded the airfare directly to Best Price Travel on 20/05/25”
“This company is scamming the f out of people who book with them”
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Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
This profile hasn't been claimed by the business owner.
Best Price Travel receives mixed feedback from customers, with a notable divide between positive and negative experiences. Many reviewers praise the exceptional customer service, highlighting staff members like Steve and John for their helpfulness and efficiency in booking flights at competitive prices. Customers appreciate the support they receive, often noting prompt communication and assistance throughout the process. However, a significant number of complaints revolve around issues with ticket bookings and refunds, with several individuals describing their experiences as disastrous and accusing the company of scamming. Reports of unfulfilled bookings and difficulties in obtaining refunds contribute to a sense of distrust among some consumers.
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