auto car Reviews

Tried to pick up my reserved car in Zadar Airport. Had a car booked with four carseats (with extra costs stated on the booking) and two ekstra drivers (cost 0 kr according to the booking website). They only had two seats (the salesman did not care at first, but got the ekstra seats in about 40 min). When I handed in the voucher, he demanded payment for the third driver, opposed to the booking. We denied paying this. When trying to pay for the car, our credit card (a Visa card) got denied claming it was invalid. Only solution, change the drivers name and a new credit card with drivers name, but AutoUnion could not help with this. Tried calling booking agency (impossible to reach them, thus no car). Spent four and a half hours on this. AutoUnion promise to hold the reservation for the car for 24 hours, so we can try and fox it with the booking agency. At midnight, finally get in touch with booking agency, they fix the driver issue, send a new voucher to me and AutoUnion. I call AutoUnion next morning regarding new voucher, they claim they haven’t received it. They can help me print my copy, but it would not help me. Its not valid….Seriously?!? I call booking agency, tell them to fix this immediately, they write me that all is in order and AutoUnion will call me shortly. Hour and a half later, no call. I call AutoUnion, salesperson tells me that the booking was cancelled and has been since the day before. They filled me with complete nonsense and the car I booked was never mine to begin with. NEVER NEVER NEVER USE THEM…IT’S A COMPLETE SCAM! PS: they told me that my creditcard would be denied by every other rental car company at the airport, due to Croatian regulation regarding forreign creditcards. Well, discovercars sent my booking to Sixt to fix the issue, no creditcard problems. 10 min and I was on my way

Awful. Waited an hour for the shuttle bus. Office couldn’t be bothered to pick up the phone to give any information. No apologies when eventually turned up. Terrible beat up car. The worst experience. Never give them business.

Surely car rental companies should make their money from renting cars rather than charging their customers vastly inflated repair bills ?! I've just returned a car to Auto Union @ Preveza airport and was shocked to receive a bill of over 300 euros for a small scratch left by a brush with a bush on one of Lefkadas more interesting roads. It was clear when i rented the car that such encounters had been fairly common in the car's short life, and that someone had attempted to repair these with what looked like Tippex. When i last checked Tippex (a white correctional fluid used mostly by students writing essays - in case people haven't heard of it) retailed at around 1.50 euros a pot, so Auto Union have just made nearly 300 euros in profit ! I think its highly unlikely that i'll use these guys again, but if i do i'll remember to take my own Tippex with me !!

Siamo stati letteralmente truffati all'aeroporto di Zadar! Premetto che io e il mio ragazzo noleggiamo auto in continuazione e sappiamo come funziona. Al desk un ragazzo molto maleducato ci ha detto che non potevamo ritirare l'auto (prenotata e pagata in anticipo con copertura totale) in quanto la carta di credito era intestata a me e non al mio ragazzo (indicato come conducente principale), gli abbiamo detto che non vi era alcun problema di mettere me come conducente principale. Lui ci ha detto che non sapeva come fare e che aveva già cancellato la prenotazione, senza chiederci nulla e senza offrirci alcuna assistenza. Ci ha detto di non preoccuparci che il rimborso ci sarebbe stato fatto successivamente e che lui non aveva nessuna auto da lasciarci, indicandoci di andare ad altro autonoleggio, assurdo! Ovviamente la prenotazione risulta come andata a buon fine e non abbiamo visto un euro!!

Aeropuerto Varsovia Chopin, unos auténticos estafadores. Tenía vehículo para las 22:00, por llegar a las 22:03 me quieren cobrar 40€. El seguro para quitar franquicia era de 112€ por 15 días, cuando voy a pagar me dice q son 210€. Una auténtica verguenza. No me había pasado jamás con una empresa de alquiler. Al final le dije q se quedará con el coche, no sé si perderé la fianza al final, pero q se vayan a estafar a otro sitio. Jamás volveré a alquilar nada con ellos.

I traveled to Samosa 2 times, 2 weeks apart. near samos vathy port pier. The gentleman who works at your branch, whose name is giannis notaras on the card he gives, decides according to his own pleasure to whom he will rent the vehicles. On our first visit, we rented a motorbike for 2 days and a car for 1 day. First he said he didn't have a car. When we came back a little later, we saw that he had rented a car to another family. When we asked the family, they were told that there is a vehicle for us. When we realized it, we had to rent a vehicle for us. because it was raining, he demanded more than the previous day. On our second visit, he told me that there was no vehicle, even though I was in the front row. He said to the family who came after me, wait, let me ask my friend. I asked him why he didn't do the same questioning for me. He said he did not know how many vehicles would be delivered in the evening. I also asked if the vehicle delivery days are certain in their system. Don't put pressure on me, if I say there is no vehicle, he said there is none. I told him that I would report him. He said I couldn't do anything because I didn't have any documents. I don't find it right to work in such a big car rental company for someone who is disrespectful and increases the price according to his/her own pleasure, or who decides to rent the car according to his/her own pleasure. I will never rent a car from your company again but if someone more honest works why not

No pongáis reseñas negativas, ESTA EMPRESA NO ES AUTO UNION GRANADA. 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️, no sabéis el daño que hacéis siendo tan inútiles por no saber buscar la empresa que es.

Esperienza complessiva direi a malapena sufficiente. Abbiamo prenotato un auto tramite booking per poi scoprire, al nostro arrivo, che per l’assicurazione “tutto incluso” avremmo dovuto versare altri 105€ poiché quella fatta con booking forniva un rimborso solo a posteriori presentando una richiesta a parte. Ci consegnano una vecchissima Nissan Micra che dopo 3 giorni ci lascia a piedi al porto di Argostoli, dopo più chiamate con la promessa che qualcuno sarebbe arrivato per il servizio assistenza (quando e in che modo non ci è stato riferito), decidiamo di far ripartire l’auto in autonomia e di riconsegnare l’auto alla sede centrale, senza che ci vengano porte particolari scuse per il disservizio. Il giorno della riconsegna poi avevamo prenotato come orario le 7:30 del mattino, orario di apertura della sede centrale, perché avevamo il volo esattamente 2 ore dopo. La receptionist si presenta 20 minuti dopo con tutta calma, senza dare motivazioni. Non noleggerei nuovamente un auto con questa compagnia.

Trato genial en el alquiler del vehículo

J'ai procédé à la location d'un véhicule durant 3 jours à autounion SANTORIN aéroport Lors de la réception du véhicule aucun check in n'a été fait au motif que le véhicule était neuf.Lors de la restitution du véhicule au PORT il m'a été facturé des frais de dommages pour des éraflures sur le bas de caisse. Coût 326€. Il était impossible d'échanger avec le Mr de la réception car selon lui les dommages ont été causés par nos soins car le véhicule est neuf Alors que le véhicule enregistrait déjà 826km au compteur donc avait déjà roulé en amont. Agence à fuir car aucun respect pour le client. Le Mr de la réception du port à été très menaçant en me forçant à signer des documents sans pour autant écouter mes explications en me signifiant qu'il appellerai la police et de surcroît je risquais de rater mon ferry. je vais donc faire appel a un avocat

DEJAR YA DE ESCRIBIR RESEÑAS NEGATIVAS EN ESTE SITIO, ESTA NO ES LA EMPRESA AUTOUNION DE GRANADA. ESTA EMPRESA ES DE GRECIA Y SE DEDICA AL ALQUILER DE VEHICULOS Y NO A SU VENTA, AL FINAL VAN A PENSAR QUE SOMOS TONTOS...

Me pierde aceite la caja de cambios

Je suis arrivé avec deux heures de retard ils avaient donné ma voiture. À cause de mon vol annulé ils ont donné une autre voiture et mon demander 400 € de plus avec une assurance qui soi-disant couvrez tout. Quelqu’un m’a cassé le rétroviseur et il me demande de payer plus encore alors que j’ai pris deux assurances qu’ils m’ont vendu. Des voleurs

Me.vendieron un coche i me.estafaron con los kilómetros cuidado con ellos.estafadores

Vaya desgraciados vendiendo coches rotos con defectos ocultos. A la cárcel los enviaba yo

Gente os estáis equivocando de empresa, está empresa no es el compraventa de Granda,del que ha informado Ángel Gaitán, no tiene nada aque ver.

this company has nothing to do with the spanish auto union scam podeis dejar de poner reseñas sin leer, esta gente no tiene culpa de nada to the company manager ... contact angel gaitan from gt automocion ... this is because of his videos on tik tok and ig sorry

Perfect company and customer service!

Unos estafadores mejor no comprar nada!

Nose si son o no unos estafadores pero lo que tengo claro que el video de Angel gaitan les a destrozado el negocio