P I R A T A S
P I R A T A S. No hace falta decir mas

Over a year ago
Don't let them give you a silver Opel Astra at Warsaw Airport!! The actual pickup etc went very smoothly. However, when driving out of the car park I noticed the orange engine management light was on.... See more
Over a year ago
Das Fahrzeug wurde im April über die Fluggesellschaft gebucht und mit der Kreditkarte bezahlt. Vor Ort mussten wir die Kaution hinterlegen und die Kreditkarte war nur 5 statt wie im Kleingedruckten au... See more
P I R A T A S. No hace falta decir mas
Me compré una bicicleta y no traia cadena, ojo a esto emm son unos estafadores
Mira en Tik tok a Angel gaitan, antes de comprar.
Estafa peligro de coches manipulados
Buff fatal....
Son una empresa de nefasta , me compré un coche y gracias a ellos estoy en juicios y mi vida se va a pique. No comprar nunca por favor
Compré un Land Rover y se me caía a cachos
Son unos estafadores.les pedi que pusieran al Cigala y pusieron a Quevedo no vuelvo
ya era hora de que os empecéis a dar cuenta de lo estafadores que son, ya tuve una malísima experiencia hace 1 año
Mucho cuidado con esta gentuza ,antes de comprar informaros de ellos en TikTok un perito judicial lo tiene denunciado cuidadin
Mal muy mal, fatal.
Antes de comprar aquí echa un vistazo en tick tok
Son unos estafadores
Son unos estafadores. La peor experiencia de toda mi vida.
We tried to pick up our car in Zadar Croatia, but couldn’t because we didn’t have the correct type of credit card. They said we could change the credit card to a different user BUT we’d have to pay the full insurance. How is this even related?? Suddenly a £200 booking jumped to £480 booking because of hidden fees including “island insurance” and “leaving the country” insurance EVEN though we had full insurance forced on us anyway. Felt like a massive scam. Avoid at all costs. Still arguing with Booking.com about a refund. Abysmal.
David looked after our enquiry from beginning to end and we felt valued as a customer. David made the whole experience simple and easy for us. Thank you David
The cars are old and not in a good condition. I don’t recommend to rent from this company because they are unprofessional. The car we rented was 7 years old ( more than 70K kilometres) and was checked more than a year ago. When we had a mechanical issue the company said that was our fault before even the car was checked. They provided a false invoice for this issue and kept the deposit. This issue would have cost half of the price that they provided to us and they kept calling me to go from the office even though they did not provide to me a replacement car.
We have rented a car at Rhodos. The shuttlebus was clean and in time. The office was also clean and the employees were very polite,quick and helpfull. The car was already there for us and the paperwork was fast. Also the checkout was perfect. The shuttlebus drove us in time to the airport. We would recommend Autounion at Rhodos!
I have a big problem with the company here in Arusha. First of all i wanted to let you guys know that i rented last January a car in Dar from you guys, and also in Zanzibar. The service was really good and i had good trust in the company. But what happened here is ridiculous. I rented for 6 days a toyota harrier here at Arusha. The amount was around 280 dollar for the rent plus 1000 dollar deposit. When we picked up the car at JRO Airport. it took more than a hour to make the papers right and the payments. The employees name is Mr. Peter. He was very slow but oke that's no problem further. Later during the rent i made myself a mistake according to the contract i signed. Because i entered a national park mkomazi for a Rhino tour. We had to drive inside because the tour was inside the park. There i parked the rental car and we hopped on a other car for the tour. I fully admit that i made a mistake with breaking the contract. So mister Clarence the manager of arusha Office tracked us down and directly started to threat us to take the 1k dollar deposit. So after finishing the tour we drove directly out of the park back to Moshi because we didn't want make big problems. We had zero damage and we returned the Harrier shiny and clean back to Arusha office yesterday. There we meet mister Clarence which is a very rude guy. First he told that the payment for the rent didn't came thru on the bank account of auto union. So he asked me to pay again. So i did pay the rent again, but now i see on my creditcard account that i got double charged for the rent. I never got a receipt on my email from the first payment on JRO from dpo. But i got a receipt for the payment yesterday at Arusha office but on my account i got charged double now 2x ±280 dollars. When i showed mr Clarence my account got double charged he said no because i didn't got a receipt on Jro airport. But my creditcard is charged double. I will send you after this explanation the pictures from my account. About the deposit Mr. Clarence wanted me to pay him 500 dollar before i get the 1000 dollar back. Because he said you break the contract and you must pay 500 dollar otherwise they don't return my deposit. Here is where he made me really angry because he was smiling to me really dirty way. Also when my Tanzanian girlfriend tried to talked to him he said racist stuff to my girlfriend. "Like that she don't understand white people" and "she don't need to defend me about this matters" so bottomline is, i got double charged, and i have no deposit back while the car is in perfect condition like how i received it. I never got so much humilated and embarrassed as yesterday at arusha Office. I rented before at Zanzibar and dar with you guys and service was perfect and i fully trusted you guys. Now i lost so much money i'am stuck here at Arusha and have almost no money anymore for my further stay in Tanzania. So could you please try to help me out and find a solution for this matters.
Location à split Croatie (aéroport) personnel très désagréable et incompétent. Ont bloqué ma carte visa, j'ai dû attendre 2 jours avec ma banque pour pouvoir m'en servir. Assurance prise mais manquait un peu peinture aluminium enjoliveur, facturation de 120 euros plus 40 frais administratif. Je fais un recours à fuir
Based on analysis of 302 reviews rated 1-2 stars for auto car
“I would stay clear of AutoUnion - Bergamo airport”
“⭐ 1-star Warning: Avoid AutoUnion Thessaloniki – Hidden Damage, Lies, and Forced Charges We had a terrible experienc...”
“**Subject: Formal Complaint Regarding Car Rental Experience in Rome** Dear Sir/Madam, I am writing to formally file...”
“They actually told me that there was nothing wrong with the car and they hired it out to another customer”
“⭐ 1-star Warning: Avoid AutoUnion Thessaloniki – Hidden Damage, Lies, and Forced Charges We had a terrible experienc...”
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Autounion Car Rentals is a prominent car rental service operating throughout Greece and Cyprus, providing customers with a diverse fleet of vehicles at competitive rates. The company specializes in offering a range of rental options, including one-way hires, allowing customers to conveniently pick up and drop off vehicles at different locations, particularly at airports and hotels. Catering primarily to travelers and tourists, Autounion Car Rentals prioritizes customer satisfaction by ensuring friendly service, transparent pricing without hidden fees, and timely vehicle deliveries. The company focuses on enhancing the user experience through its website, where customers can easily manage bookings and access last-minute deals for their car rental needs.
Auto Car receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the service and the helpful staff, particularly at locations like Preveza and Heraklion airports, many others report serious issues. Common complaints include receiving poorly maintained vehicles, such as those with warning lights on, and unwelcoming staff attitudes, which detract from the overall experience. Customers frequently mention long wait times for shuttles and hidden fees, particularly regarding credit card requirements and deposit policies. Despite a few positive experiences highlighting friendly service, the overwhelming sentiment reflects frustration with vehicle quality and customer service. Overall, Auto Car struggles to meet customer expectations, leading to a predominantly negative impression.
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