Alfa Travel Reviews

Nice friendly hotel,the driver was fantastic he was very good ,sociable and nothing was too much trouble and he had a good sense of humour.the downside would be the travel time on arrival day and departure day 12hours is a long time to be travelling even though there were enough stops,also the Graystone busses are not as comfy as Alfa ones not much leg room.

Nice hotel with nice staff and food, good views of the sea from front of building. Trips were very good. My room overlooked a pub so very noisy in the afternoons and evenings until 1am so difficult to sleep. Our driver was ill on our return day so we had to wait over 2 hours for a replacement coach and driver. No stop at place of interest like normal because of this delay. Put a damper on the holiday.

Made very welcome the staff were brilliant Food was good and it was hot And a extra shout out for the dinning staff All the staff are a credit to the hotel and the firm

The holiday was great from start to finish. The hotel was lovely, and in a good central location. The staff were friendly, there was a very varied choice of menu, and the food was nicely cooked and piping hot. We paid extra for a sea view room, it was newly refurbished and very well equipped. All in all, the holiday was exceptional value for money.

Excellent holiday. Our third holiday with you, another booked end of June. The only issue I have is the pick up point. We pick up at Keele Services, on 2 occasions I have had to phone in as the coach was running late which wasn’t an issue, but was told on both occasions it would be different coach not Alfa. Think it would be better idea if we could be informed by text that we were looking for a different coach.

My first time travelling with Alfa. I found the drivers, exchange baggage handlers, hotel staff, and my fellow travellers all very friendly and helpful. The online booking procedure was very easy, and the communication pre-holiday from Alfa was excellent. Especially the reassurance around catering to my allergy, which was then handled superbly by the restaurant staff at The Metropole Hotel in Torquay. The drivers, Nigel and then Andy, kept us entertained on the excursions. I particularly enjoyed the trips to Plymouth, Buckfast Abbey, and Babbacombe Theatre to see the ELO Again show. Our other excursions to Totnes and Brixham were nice to. I have to praise Plymouth for it's excellent appreciation towards Coeliacs by clearly advertising gluten free options outside their premises. I'm afraid the same can't be said of Brixham and The Model Village in Babbacombe, which was a little disappointing after a lovely walk around that attraction. Bygones down the road is also a great place to spend a few nostalgic hours. Torquay sea front and marina is lovely, and the gardens are beautifully maintained. Feeder experience takes a while and added a couple of hours to the journey. It also meant the main coach from South Mimms went past my pick up area again on the outward journey. And passed it again on the return journey to the feeder, which then brought me back again. It's my first time with Alfa, and seeing the busy transfer system at the connection point, I can see why this probably has to work this way, so not a big issue. And I was impressed with the efficient way the handlers dealt with the baggage changeover at South Mimms, very smooth. They were all friendly and helpful too with passengers enquiries.

Been with Alpha before good company

All the staff from manager to restaurant waiters were fantastic a credit to the company,

Good coach driver, good hotel, great staff and good food. Hotel still requires more refurbishment work on the outside and in gutters and hard to reach places. The location for the drop off in Poole was poor - would rather have been dropped off at the quay side. Couldn't access hotel Wifi in room 311. Coach did not have Wifi or charging points. Bed mattress too soft for me.

The Hydro Hotel was fantastic. The staff were great . They couldn’t do enough to help you . Zorkan the manager was fantastic . I was very pleased to see two choices for the vegetarian option for evening meals and a vegan or gluten free option if requested . It was good to have the option of a vegetarian breakfast including vegetarian sausage , instead of just having a hash brown , tomatoe & beans and the meat eaters having bacon , sausage , black pudding & fried bread plus everything else . I would have scored five out of five but our coach driver Matt just dumped us in places not giving us any information on toilets or main features of an area and he didn’t help people off the coach and the stairs were very steep . To me it is the coach drivers remit and responsibility to help people off incase they fall . All other drivers on every other Alpha trip have been very helpful . The feeder coach & driver was excellent . He couldn’t do enough to help everyone . So he got the tip !

The coach trip was very comfortable and the hotel was really nice. The trip to Durham was far too long. We had 5 1/2 hours there and there was nothing to do. We visited the cathedral and the museum had a walk round the shops and really we could’ve done it in 2 1/2 hours. The trip to beamish Museum was excellent The third trip around the coast well we didn’t see much coast all we saw was fields with cows and sheep in. The driver decided to stop and it was nearly 3 o’clock for lunch far too late when our dinner would be at 6 o’clock in the hotel. I did enjoy the holiday, but as I said, some of the trips were boring. Our hotel was in Newcastle, but we never got to see Newcastle.

When I get home your car park firm for Eastbourne Queens hotel send me fine for £100 for parking in hotel car park .when I’m a paying guest on self drive holiday. I’m not happy. I was there from 21 may to 25 may.Somebody needs to get there act together.

Great smooth change over at Burtonwood, staff there very helpful.Our driver Chris was very knowledgable and very friendly funny & caring. Hotel very clean & food excellent, separate menu card highlighting foods as I have egg allergy. Good entertainment every evening. All staff very friendly & couldn't do enough for us. Trips excellent. Great value for money will travel again with Alfa. No complaints on our recent Newquay trip.

We had a fantastic holiday at Tenby,our room was fabulous, great view, super king sized bed, large bathroom and separate shower. From the Manager downward all the staff were so friendly and helpful. The food was excellent, and you were spoilt for choice. Our waitress Inna was so kind and helpful. Our coach driver Kevin was also very helpful and informative .All in all it was an enjoyable holiday

Since Covid I have used Alfa Travel more. I know the routine. The pick up and drop off points are convenient. The meal times and the menu. The meals and waiter service are good. Enertainment on most nights in the hotel. You get days out to other places. You return with time to relax before your evening meal. The drivers are informative. I have a bus pass so in England I can go to other places at no cost to me when I am not out on the coach. You could not do all this for yourself for the price you pay. If Alfa Travel done European tours I would do them as well. The other tour companies are not as good as before the pandemic. Alfa Travel are.

I thought the holiday was for 7 days and we would be coming back on Sunday but that included travelling. So I was very disappointed, the brochure said the hotel had a sea view which it didn't so all in all a bit disappointed but we will be travelling with you again so all in all not a bad holiday.

Good driver friendly and helpful great hotel weymouth food staff and room excellent

First time with Alpha. Staff were excellent, approachable, organised and friendly. Hotel was spotless and well run, very comfy beds, great food with varied options. Multiple excursions added interest to the 6 nights away in Criccieth. Very good value for money, will book again.

Everything about it was great as a solo traveller everyone was so friendly I made some good friends hotel was lovely bus driver really took good care of us and hotel staff were lovely

We had lovely holiday at Regina hotel in Torquay staff at hotel couldn’t do enough for us we would recommend to anyone we have booked for next year .Alfa driver Nigel was great very pleasant and helpful .