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Chris Stoten

Chris Stoten

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Chris Stoten

Alfa Travel logo

Alfa Travel

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5 out of 5 stars
Jun 3, 2025

My first time travelling with Alfa.

My first time travelling with Alfa. I found the drivers, exchange baggage handlers, hotel staff, and my fellow travellers all very friendly and helpful. The online booking procedure was very easy, and the communication pre-holiday from Alfa was excellent. Especially the reassurance around catering to my allergy, which was then handled superbly by the restaurant staff at The Metropole Hotel in Torquay. The drivers, Nigel and then Andy, kept us entertained on the excursions. I particularly enjoyed the trips to Plymouth, Buckfast Abbey, and Babbacombe Theatre to see the ELO Again show. Our other excursions to Totnes and Brixham were nice to. I have to praise Plymouth for it's excellent appreciation towards Coeliacs by clearly advertising gluten free options outside their premises. I'm afraid the same can't be said of Brixham and The Model Village in Babbacombe, which was a little disappointing after a lovely walk around that attraction. Bygones down the road is also a great place to spend a few nostalgic hours. Torquay sea front and marina is lovely, and the gardens are beautifully maintained. Feeder experience takes a while and added a couple of hours to the journey. It also meant the main coach from South Mimms went past my pick up area again on the outward journey. And passed it again on the return journey to the feeder, which then brought me back again. It's my first time with Alfa, and seeing the busy transfer system at the connection point, I can see why this probably has to work this way, so not a big issue. And I was impressed with the efficient way the handlers dealt with the baggage changeover at South Mimms, very smooth. They were all friendly and helpful too with passengers enquiries.