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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Martin Stewart
Martin Stewart
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Hotel, Coach and driver excellent

Coach and driver (Brett) excellent, Hotel, room and food very good. Excursions were interesting and well organised. The only issue was the handover at Rotherham! On the journey home we were waiting nearly 2 hours for the feeder coach to arrive.

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Peter Avery
Peter Avery
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Tenby is terrific

The driver Alan was great. The hotel staff were superb and couldn't do enough for you Tenby is a great location

Helpful?
GUY STOTHARD
GUY STOTHARD
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Alfa are good at looking after you and the drivers are very well informed

the reason i like travelling with alfa is that they look after you from the time you are picked up by the feeder bus. once they have put your cases on you don't see them again until they are outside your hotel room. another thing is that because i am slightly disabled i asked for a shower room and I did not want to climb stairs. both these requests were honoured.

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June Rutland
June Rutland
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Had a very good holiday the staff were…

Had a very good holiday the staff were great good food made lots friends and had a brilliant driver

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Peter Lawton
Peter Lawton
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very good trip to Cromer

Callum our driver was a very nice guy and was always available if you needed anything. He seemed quite knowledgeable about the trips we went on round Cromer. The hotel staff were all very friendly.

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Allan Corke
Allan Corke
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

The hotel itself was just right for me

The hotel itself was just right for me, first class service from all the staff, if I had to pick one it would be RAY our waiter in the dining room ten out of ten. Just one little niggle I am waiting for a hip replacement and suffered going up and down the hill. I think you should have more of a warning about this in the hotel information. Other than that first class will going again (when my hip is replaced) .

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Sheila Welch
Sheila Welch
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

A good holiday

I was very impressed with the standard of the hotel. The staff were all helpful and very friendly. My room was more than I expected, good lighting, mirrors and plugs in the right places. Excellent shower, everything very clean. The menus and food were good. The entertainment in the evening was enjoyable. Our driver was very good. My first holiday on my own but I would certainly travel with Alfa again. One day our morning departure times were altered and it would appear that not everyone was aware of this. We therefore had to wait until everyone came to join the coach. I would suggest a personal message be sent - either a note under the door or a knock on the door - to ensure that everyone is aware of the change of time.

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Louise
Louise
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great week at Croit Anna Hotel in Fort…

Great week at Croit Anna Hotel in Fort William. Pity there’s no lift in the hotel. Views over the Loch were fabulous. A bit more effort would be appreciated with the outdoor seating area and maybe a retractable canopy for the changeable weather ! Meals at the hotel were lovely and everywhere was extremely clean. Coach was great and comfortable with the bonus of free WiFi and charging points. Driver Mark was very informative and sociable and offered us extra trips out and sometimes took ‘the scenic route’ instead of the usual main roads which was great. Bus stop right outside the hotel into Fort William town.

Helpful?
Christina Burrell
Christina Burrell
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

It was an excellent trip

It was an excellent trip. The hotel was really good with great staff and excellent service. Canterbury lived up to expectations. Downside was the second visit of the first day was not really planned out well. We ended up in a shopping outlet as it was felt Gillingham did not offer the proper options. The remainder of the trips were good with visits to Sissinghurst Castle Gardens and Tunbridge Wells. Lullingstone Castle - World Gardens was exceptional. The owner, Tom Hart gave us a tour and his enthusiasm was fantastic. Just a shame we did not get to see it all due to the weather but what we saw was well worth the visit. Our final visit to Rochester was lovely. Well worth the visit. Overall we cannot fault the trip. Looking forward to further tours with Alfa

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Muriel
Muriel
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

The hotel was lovely

The hotel Metropole was lovely, all the staff were professional and helpful. We thought the food was better than we had had at the many other Alfa hotels we have visited. The only bad thing about the holiday was the interchange at Burtonwood at the start of our holiday.Burtonwood is far too small for the number of passengers.

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Mrs Lennon
Mrs Lennon
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fantastic driver Richard great chap informative too

Fantastic driver Richard. Hotel was excellent enjoyed the food it was excellent and so was the choice. Only downfall was minute shower cubicle I'm quite small but I found it very constricting. Otherwise great holiday booked next one already

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Jennifer
Jennifer
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

First experience of Alfa. Would certainly recommend

Our driver Roy was excellent and very entertaining. Unfortunately he could not drive on the Wednesday and the driver that day was very grumpy. The hotel was very good situated in beautiful grounds.

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Mrs Janice Pretty
Mrs Janice Pretty
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

A great experience

I enjoyed the trip very much, our driver for that part was absolutely amazing in every way to his expert driving, informative of it all , care for his passengers with a brilliant sense of humour. However the driver we had from Fareham to Reading was not such a pleasant ride and feel he shouldn’t retaliate with passengers on board to being upset by another driver, he seemed to be heavy on the breaks often making it not such a comfortable ride .Also I didn’t feel completely safe with the driver for return from Reading to Fareham. He was tailgating in very wet conditions and found it funny when he had fists waved at him to share the joke with us passengers, came across as an aggressive driver in a hurry.

Helpful?
Robert Sheen
Robert Sheen
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Holiday in Ireland. We enjoyed our time in Ireland the…

We enjoyed our time in Ireland the driver (Gary) was very informative and helpful. On the Wednesday we went to Donegal and on our way we stopped off at a Craft Village which we thought was a waste of time it was very expensive and not many shops. It was a good job the café was open as I think most of the people on the coach was in the cafe.

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christine lunt
christine lunt
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Had a lovely friendly driver Darren

Had a lovely friendly driver Darren. Coach comfy enough stops on the way.

Helpful?
Christine Blackshaw
Christine Blackshaw
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The Hydro Llandudno

The Hydro Llandudno Absolutely fabulous- staff, hotel, food and trips. Special mention of Ewa she is so friendly and efficient. Our driver Derek from Lyles Coaches words cannot explain him, he is top of the list. Can’t wait for our next holiday booked for July to Cumberland Hotel Scarborough. Alfa you are the best.

Helpful?
Thomas Brandon
Thomas Brandon
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

best day out for me was Tank museum…

best day out for me was Tank museum 6min's from Hotel, yes the Garden's also did me a power of good , chatting with the staff and collecting names of various Plants. meal times and food excellent, that's why I book with Alfa.

Helpful?
Mrs Susan Astle
Mrs Susan Astle
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Satisfied customer

Everything from the room which was lovely and clean to the staff.. especially the young waitresses maddison and Shannon so very friendly..

Helpful?
M Burnett
M Burnett
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Nice break.

Journey was good both there and back. Hotel staff were helpful and friendly. I just wish the room had a small fridge and a lockable safety box.

Helpful?
Jacky
Jacky
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Good Drivers

Good Drivers, friendly and informative. Good hotel, again friendly staff, clean, good food.

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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