Alfa Travel
View company profile →
The driver Bill (william) from…
The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped us off on level ground and always parked near by! The hotel was wonderful our room was stunning, the food was first class everything at the Shanklin Hotel. Will deffinatley go there again. The staff were so friendly and helpful. On the flip side of that tho was our feeder coach driver! Very arrogant and unhelpful! When he arrived at Ipswich to pick us up he just grunted South mims! We didn't know where our actual collection point was so I asked are you picking up isle of wight passengers he replied That's what it says on the front doesn't it??? I hadn't taken any notice of what was on the front of the coach? He then said put your case in there pointing to the holding area! No I said that's your jog! He grunted and chucked it in! The lady behind me struggled and put hers in by herself!!! Well when we boarderd the coach the stench hit you! Rotten toilet waste 🤢 made you gag!🤮 before boarding we asked where we'd got to sit! His reply was Sit where you like just not behind me! I don't want people coughing and breathing down my neck!!! Charming! If he was to be our driver for the whole journey we would have got off and returned home! Didn't improve on way back either! One of the ladies came up to me and said if I were you I'd check your suitcase was on the right coach as hers had been put on the wrong one, I popped and had a look in the luggage 🧳 department and saw my luggage 🧳 was on there, well he bellowed Get away from there your not allowed near the coaches move away! I said excuse me! I'm checking my luggage 🧳 he replied we don't make mistakes now get over there out of the way!!!!! He then started a full blown rant when my husband shouted back off fella! Leave her alone! Total silence all the way back to Ipswich! Coach still stank!🤢 Trouble is as desperate as I am to book another of your amazing holidays I'm worried that I'll get him again 😔 😢 💔 Chris is his name! Awful human being!