Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.
8 months ago
Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite
8 months ago
This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more
8 months ago
The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more
8 months ago
our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.
I have not been to Cornwall before and this holiday was beyond expectations. The excursions were excellent, the weather was good, much better than forecast and the hotel and staff were great. The coach driver was first class and very knowledgeable which enhanced the whole trip. Thank you
Great driver forTorquay holiday.Hotel very good,staff excellent (Regina) trips out ok.in general holiday was very good.
Hotel a bit of a walk from town centre, entertainment was only average, Bristol not a good trip
Great holiday in Torquay with Alfa. First time traveller with this company and it won’t be the last. Robert our friendly and helpful driver was very considerate. Hotel staff friendly and choice of food on the menu in the restaurant was excellent. Enjoyed the various excursions to Plymouth, Teighmouth and Exeter.
Great hotel with helpful and friendly staff. Disappointed to be told by the driver on arrival that he now had to have two days off with no explanation. This change of schedule meant that we had arrived with no bearings of how to fill the start of our holiday. We appreciate that the hotel arranged for us to visit Abbortford House on the Tuesday but the decision for the change whatever the reason was not very customer friendly and wonder how often this might happen when thinking of booking with you again.
Hotel very nice good room and evening entertainment. Food very good and they handled my food allergies well so eat with confidence which makes a lovely change. Thank you.
Craig Caroline and staff went out there way to see everything and every thing was right and enjoyable
Hotel and staff good trips good transport to Scarborough fine but the journey from Tamworth to Kettering was horrific the coach was unacceptable stairs so too steep and very uncomfortable taking 4 hours making it a 11hour day very unpleasant
very good hotel great meals and pleasant and helpful staff.coach drivers very helpful and informative overall we were delighted with the holiday and will certainly be booking with Alfa travel again
Good driver, service at the hotel were brilliant, everyone very friendly.
Everything from our pickup driver to the very end of the holiday was just perfect thank you
We had a great time in Porthcawl even though the weather wasn't great we still thoroughly enjoyed it. The Seabank Hotel is excellent as usual, good room, delicious food, lovely staff. The Steam Train trips were good & our lovely driver Peter made sure we all had a good time! 👍😃
A very enjoyable trip all round. Great Hotel and good trips.
Everything was fine until last 2 nights when I had a water leak from ceiling due to rain. I was given a bucket to catch the dripping water and put down towels as carpet very wet. This was supposed to be fixed but same thing happened next night due to rain.
The hotel was very clean and the staff friendly with nothing too much for them. The food was good and the driver very helpful . All in all a good holiday
Just got back a week ago, Alfa in Weymouth, royal hotel.hotel clean, room and bedding clean. Paintwork in corridors and on doors battered a bit . I told my first server I could not have garlic but I was never asked again so kept asking myself.i did get a marker on day 4 after another waitress told me I should have mentioned it and I said I did the first day .the wrong person then got blamed and confronted me even though it was politely done,then said it was sorted,and as everything went into the same fryer they couldn't guarantee garlic free and it was ok because I'd been ok all week so it shouldn't matter. How would she know I'd been ok all week?? I'm not allergic but I do get upset stomachs. Weymouth is beautiful, trips were lovely, driver lovely, but I m afraid I wouldn't stay again at that hotel.i travel with Alfa every year now and have never had a complaint before .
They didn’t visit the one place we 100% should have done. Visiting constable country should definitely have gone to flatford mill .The pinacle of the trip. We are truely disappointed .
Great holiday from buttonwood to five day of fun
Well appointed across from beach.Menu very comprehensive for both breakfast and evening,fast service,hot and served with a smile by all staff but especially Ciara.portions good but just ask for more if extra hungry or liked a special dish. Evening entertainment each evening as well as bingo,Billy G well worth a mention . Small lift but did not find a problem,room at back would recommend upgrade to a sea view,however clean and comfortable,shower powerful and plenty hot water,towels large white very soft Thank you to all staff and management for a very happy stay.
Everything was well organised, from start to finish. The only problem was that the driver from South Mimms to Romford went to Ilford, Barking and Redbridge before dropping us in Romford, got stuck in traffic jams, he could have taken the Romford turn off the M25 and saved us 90 minutes. This is the first time a driver has done this, all our previous trips were carried out properly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.