CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeAlfa Travel Reviews
Alfa Travel logo

Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

✨
Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

Filter by rating:
MARK WHITE
MARK WHITE
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great holiday

We had a really great 5 day holiday in the Isle of Wight. The Shanklin Hotel was in a great position and the staff were friendly and very helpful. There was a good range of evening meal choice and it was always served hot. The breakfast choice was very extensive. The two days of trips we went on were very good and it was nice to have a free day too. Our driver was very good and helped us in any way he could.

Helpful?
Kevin Brown
Kevin Brown
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great hotel

Great hotel, Management, Staff, Food. Our Coach Trips carried out by our excellent Driver namely:- "Sean":- very good and informative. Bedroom comfortable, Not bothered about the view from bedroom as it is a base to sleep in and explore from, the shower room area small but, was very powerful in use. Inclusive full day trips x 3 and the half day addition trip were all very enjoyable. Our trip was an 8 day visit to Ilfracombe (Imperial Hotel) and including surrounding area.

Helpful?
Brenda Peacock
Brenda Peacock
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Lovely comfortable hotel and fabulous meals

Lovely comfortable hotel and fabulous meals, staff were all very helpful. Packed lunch for journey home was a good idea. All the excursions were excellent, we had really good weather and Brian the driver was very helpful and friendly. I couldn’t fault anything. I really enjoyed my first trip to Wales and have already started looking for my next Alfa holiday.

Helpful?
Susan Kershaw
Susan Kershaw
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Our first time with Alfa

Our first time with Alfa, better than expected. Great driver, Craig. Lovely large, comfortable hotel room, especially the bathroom, very clean. Fantastic seaview. Only drawback was the loud music , especially on the last evening, as our room was directly above, thankfully ended at 11pm. Hotel staff all lovely. Breakfasts fine, evening meals ok. Excursions good though would have liked longer in most places. Our first experience of the Burtonwood interchange, the worst part of the holiday, chaotic, but expect this keeps costs down & gives a greater choice of holidays so worth the inconvenience. Looking where to go next!

Helpful?
Maria T
Maria T
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great staff and service

Great staff and service, lovely food, nice resort and hotel and enjoyed the excursions

Helpful?
Pat M
Pat M
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The Royal Norfolk Hotel

Our driver Richard from Black Cat Coaches was excellent both in his driving and keeping us all informed about the day's events. The Royal Norfolk Hotel was also very well run, clean and comfortable. The staff were al very helpful too. It was a really good 7 day holiday.

Helpful?
Consumer
Consumer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Was made very welcome staff were very…

Was made very welcome staff were very friendly and helpful was a lovely hotel hospitality staff very helpful and very friendly it was clean and comfortable meal were amazing nothing was to much bother good entertainment coach driver was friendly and made everyone feel welcome

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
customer Dave
customer Dave
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

a grand week away

the holiday was great hotel staff very good food first class the day trips great made better by our driver sean the only blemish on a fantastic break was our feeder driver who picked us up at cleveleys and dropped us off not a nice man

Helpful?
Anita Johnson
Anita Johnson
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Cumberland hotel Scarborough

Cumberland hotel Scarborough. Nigel our driver was great and an excellent driver. Food well cooked and a good variety was offered. Lovely big room with walk in shower. Water provided in the room (upgraded) plus good quality tea and coffee. Great staff in the dining room especially our waiter Glyn! Excursions were good especially Helmsley, Pickering and Beverley. We love villages as apposed to towns.

Helpful?
Mrs Melanie Mullen
Mrs Melanie Mullen
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Good value for money…

Great holiday overall but would mention that no-one thought Matlock Bath was a decent enough venue to be there for the length of time given - also loads of shops and cafe’s shut - not sure it wasn’t half closing day. We went to Holmfirth on Friday - that was a lovely little town with lots of independent shops - very much enjoyed that and the scenic drive.

Helpful?
Verena Harris
Verena Harris
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Waverly castle Melrose

I went on holiday earlier in the year and found it really good so I went back for a second holiday . The staff at the Waverly welcomed you and also took your luggage to your room . The food was wonderful, the hotel was spotless .The staff was brilliant and nothing was to much, Tm waiter Morgan was brilliant friendly and helpful. The guys in the bar was brilliant friendly nice atmosphere. If do don't drink alcohol there is mock tails with no alcohol and there was selection. The bus drivers looked after you Jim and Dom also Robbie the entertainer was brilliant there are Quizzes and bingo plus entertainment ,I cannot fault this place at i would score 100% well worth a visit Alfa are really good coach firm and very good Price for the holiday

Helpful?
Carol Cotton
Carol Cotton
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very good trip to Newquay

Very good trip to Newquay, hotel very good standard, comfortable and clean room, still a little shabby on the upper corridors but still kept clean. Food was good and dining room clean and spacious.

Helpful?
Carl Swift
Carl Swift
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Great Short Holiday but the Hotel had a few Issues

Overall the holiday was great with some good day trips through the Derbyshire Dales. The coach driver was excellent. The Leonardo hotel in Sheffield where we stayed was aimed at the businessman so was of good quality. The bedroom and breakfast was very good. Two things let it down 1. lack of evening entertainment even though when booking online it said entertainment most nights. 2. Poor quality evening dinner, very basic menu with some food poorly cooked, you could tell it was done on a tight budget.

Helpful?
Stanley Weaving
Stanley Weaving
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Just returned from an 8 day tour to…

Just returned from an 8 day tour to Ilfracombe our Driver Nigel was fantastic courteous knowledgeable about the Area And a brilliant Driver The Hotel was good and the staff from reception Bar and dining room were brilliant A special mention must go to Alex our server He introduced himself the first night and told us if we needing anything or advice in the local area just ask A real asset to the hotel and staff A long journey but lovely holiday Very well organised at every Level Elva&Stanley

Helpful?
Rita Carroll
Rita Carroll
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Wonderful holiday great hotel clean…

Wonderful holiday great hotel clean comfy beds. Food always hot and well presented. Lovely waitress. Trips were brilliant with added bonus of a boat trip. Would definitely go back but not soon as have many other Alfa holidays booked

Helpful?
Sue
Sue
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Our holiday in Cromer for four

The driver Clive was brilliant the staff at the hotel were so lovely the food was good the service was also very good . The dessert was only one let down , warm puddings not hot and the custard was just a sauce. The rooms we were thankful for ground floor but unfortunately the room was not clean very dusty I cut my arm on the soap dispenser in the shower a few times it is in an awkward place. Overall entertainment was brilliant and the holiday on the whole enjoyable thank you we enjoy holidays with Alfa the booking service brilliant thank you all

Helpful?
David
David
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Lovely hotel,staff food,excursions and…

Lovely hotel,staff food,excursions and Nigel our driver. Not too keen on the interchange experience this is the first time we have done this. Other companies we have travelled with is direct to hotel.

Helpful?
Mrs Whitfield
Mrs Whitfield
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

We had a lovely holiday

We had a lovely holiday. The hotel was clean and everyone friendly. The food was really good and I could pick and choose what I wanted.The servers were really good and friendly. The domestics were always on top of there job. We have no complaints about anything

Helpful?
Shirley
Shirley
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Definitely recommend

We have just returned from our 3rd Alfa holiday and again have been very impressed. All have been fantastic value for money - drivers and hotel staff very friendly, helpful and well organised, great food and lovely hotels. We will certainly book again.

Helpful?
olive reah
olive reah
1 reviews•New Reviewer
10 months ago
3 out of 5 stars

Good entertainment,good food.trips ok…

Good entertainment,good food.trips ok but not the best.

Helpful?
Previous14151617181920Next

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.