Easy to follow and select what you need.
Easy to follow and select what you need.

Zavvi is an online retail platform specializing in pop culture merchandise, including collectibles, steelbooks, and a wide range of TV and movie-related products. The company caters to enthusiasts of film, television, and gaming, offering exclusive merchandise that appeals to collectors and fans alike. Customers can find limited-edition items, stylish clothing, and unique homeware that reflect their interests and passions. With a diverse selection of products, Zavvi serves a broad audience ranging from casual consumers to dedicated collectors. The platform features popular brands and franchises, providing fans with access to sought-after merchandise and unique collectibles. Zavvi aims to be a one-stop shop for pop culture enthusiasts looking to enhance their collections or find the perfect gift for fellow fans.
Zavvi receives high praise from customers for its easy-to-navigate website and quick delivery, with many noting the excellent prices and great selection of items. Reviewers appreciate the straightforward checkout process and the option for buy now, pay later, enhancing their shopping experience.
Many express satisfaction with the quality of products received, often highlighting the fantastic deals available. However, some customers report issues with order fulfillment, citing delays in shipping and difficulties in canceling orders. These complaints indicate a need for improvement in customer service responsiveness. Overall, Zavvi is well-regarded for its value and efficiency, despite some logistical challenges. The sentiment leans positively, reflecting a generally favorable shopping experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Better prices and offers when compared to other selers”
“Ordered in stock item over a week ago for big birthday still no despatch won't cancel order keep saying will be despa...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Zavvi is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 4.4).
60 reviews of Zavvi. Filter by what matters to you.
Over a year ago
Easy to follow and select what you need.
Over a year ago
Bought 2 items, Went to basket & checkout & given the option of buy now pay later,which is always handy, Overall good experience in buying from zavvi
Over a year ago
Better prices and offers when compared to other selers
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Easy to follow and select what you need.
Bought 2 items, Went to basket & checkout & given the option of buy now pay later,which is always handy, Overall good experience in buying from zavvi
Easy to use web site. Excellent choice.
Better prices and offers when compared to other selers
I've never used this site before to buy anything and found it fantastic from ordering, prices and delivery..all very easy and very quick delivery. Item is perfect too!
Very quick delivery, arrived much sooner than I thought it would, very well packaged. And a fantastic price, almost 10 times cheaper than most shops selling this, £9.99 v’s £90
The best place to go for a bargain, excellent quality and fast delivery
Easy to navigate website. Quick, easy & simple checkout process.
Had the free delivery and it came the next day excellent service 👌
Great quality, price and quick delivery
I love this site it so amazing on here what you can get im thrilled with it ferry good for movies memorable loads of great t shirts 👕 for him and her and will be telling all my friends about it
Easy transaction
Pre ordered a film which will sell out fast when released. Now have one delivered when released. Quick and easy to use. As a collector of steel books find this is a great service to use.
Great choice of T-shirts. Good deal as was buy one get one free total bargain
Ordered in stock item over a week ago for big birthday still no despatch won't cancel order keep saying will be despatched. Contacted several times always get same AI STYLE ANSWER.
Great range of physical media and even better website and service.
Always a 5 star service
Zavvi offers a strong selection of movie media and related merchandise, and I particularly value the way they provide advance notice on pre-orders. This makes it easy to secure limited editions and special releases. Their packaging is also consistently reliable, ensuring that items arrive in excellent condition without risk of damage. The main drawback, however, is the additional charge for postage. In comparison, many competitors such as HMV and Amazon provide free delivery, which makes Zavvi less competitive in this area. While the service and product quality are very good, the postage fee is a significant consideration and may influence my decision on whether to continue shopping with Zavvi in the future.
Zavvi is an online retail platform specializing in pop culture merchandise, including collectibles, steelbooks, and a wide range of TV and movie-related products. The company caters to enthusiasts of film, television, and gaming, offering exclusive merchandise that appeals to collectors and fans alike. Customers can find limited-edition items, stylish clothing, and unique homeware that reflect their interests and passions. With a diverse selection of products, Zavvi serves a broad audience ranging from casual consumers to dedicated collectors. The platform features popular brands and franchises, providing fans with access to sought-after merchandise and unique collectibles. Zavvi aims to be a one-stop shop for pop culture enthusiasts looking to enhance their collections or find the perfect gift for fellow fans.
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