Easy to navigate website
Easy to navigate website. Quick, easy & simple checkout process.

Zavvi is an online retail platform specializing in pop culture merchandise, including collectibles, steelbooks, and a wide range of TV and movie-related products. The company caters to enthusiasts of film, television, and gaming, offering exclusive merchandise that appeals to collectors and fans alike. Customers can find limited-edition items, stylish clothing, and unique homeware that reflect their interests and passions. With a diverse selection of products, Zavvi serves a broad audience ranging from casual consumers to dedicated collectors. The platform features popular brands and franchises, providing fans with access to sought-after merchandise and unique collectibles. Zavvi aims to be a one-stop shop for pop culture enthusiasts looking to enhance their collections or find the perfect gift for fellow fans.
Zavvi receives high praise from customers for its easy-to-navigate website and quick delivery, with many noting the excellent prices and great selection of items. Reviewers appreciate the straightforward checkout process and the option for buy now, pay later, enhancing their shopping experience.
Many express satisfaction with the quality of products received, often highlighting the fantastic deals available. However, some customers report issues with order fulfillment, citing delays in shipping and difficulties in canceling orders. These complaints indicate a need for improvement in customer service responsiveness. Overall, Zavvi is well-regarded for its value and efficiency, despite some logistical challenges. The sentiment leans positively, reflecting a generally favorable shopping experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Better prices and offers when compared to other selers”
“Ordered in stock item over a week ago for big birthday still no despatch won't cancel order keep saying will be despa...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Zavvi is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 4.4).
60 reviews of Zavvi. Filter by what matters to you.
Easy to navigate website. Quick, easy & simple checkout process.
Awesome products on sale! Particularly the John Wick whisky tumblers and the boxes of Star Wars Chrome trading cards! If I’d have been offered a discount code as a new customer, it’d have been a five star review
Payment taken on Aug 22nd but books still be ing processed nearly a week later? Zavvi asking how they did! You haven’t actually done anything yet! Edit….literally 5 minutes after processing the order was updated and items had shipped, arriving today
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I ordered a couple of T-shirts from here. There was an initial delay in the shipping time, but Shannon, my customer care representative, was helpful when I approached her with my query. Once my order was dispatched it was delivered ahead of time. So their order tracking page is a bit inaccurate but the goods are exactly as described on the product page. Happy with my purchase!
MOST of the time they are pretty good and get some nice products in. However...the nice products are 50/50 on weather or not you will actually recieve them even though you pre-ordered months in advance. Ive been left short a few times and lost out with nice limited edition steelbooks or collectors editions because Zavvi cancelled my order on release day due to no stock even though they accepted my pre-order. Like i say there are usualy no problems but its a gamble with those limited edition products.
Zavvi is an online retail platform specializing in pop culture merchandise, including collectibles, steelbooks, and a wide range of TV and movie-related products. The company caters to enthusiasts of film, television, and gaming, offering exclusive merchandise that appeals to collectors and fans alike. Customers can find limited-edition items, stylish clothing, and unique homeware that reflect their interests and passions. With a diverse selection of products, Zavvi serves a broad audience ranging from casual consumers to dedicated collectors. The platform features popular brands and franchises, providing fans with access to sought-after merchandise and unique collectibles. Zavvi aims to be a one-stop shop for pop culture enthusiasts looking to enhance their collections or find the perfect gift for fellow fans.
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