Winni

2.622 out of 5 stars
2.6
Average1,000 reviews

TrustScore

2.6
2.622 out of 5 stars
Average
5 out of 5 stars
374
4 out of 5 stars
33
3 out of 5 stars
10
2 out of 5 stars
7
1 out of 5 stars
576
1,000 reviews in total

Review summary

Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst service

Worst service. Not all items are delivered. Different flowers delivered than what I ordered.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stale flowers got delivered

Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fake never order frm them they won't…

Fake never order frm them they won't deliver rather take ur money

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst service received as look like…

Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more

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0
🔥 High engagement

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almost 5 years ago
1 out of 5 stars

Dishonest Business

Completely ruined my mother's birthday. 1. Missed delivery of birthday card 2. Missed delivering the order on time 3. Missed writing message in the cake 4. Delivered wrong candle 5. Offered a refund of much lesser amount than the greetings card they never delivered In short, a dishonest business. Stay away!

Helpful?
Pia
Pia
1 reviews
almost 5 years ago
5 out of 5 stars

Flowers are as lovely as shown on the website

I live in Goa and have used Winni's twice to send flowers n chocolates to family living in Gurgaon. The carnations I ordered both times turned out as shown on their website. My personal message was written out incorrectly the first time although, this time around it wa spot on! All in all, I would use them again and again.

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Nishesh Kumar
Nishesh Kumar
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent products

Excellent products are available on winni. Awesome taste of the cake

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Avani Patel
Avani Patel
1 reviews
almost 5 years ago
1 out of 5 stars

Bad service very very bad service..they…

Bad service very very bad service..they send my gift at my home nd ask for another delivery charge Bcz I already paid online even I ordered 500 gn cake nd they send them 250 gram cake ..west money Not happy with that

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almost 5 years ago
1 out of 5 stars

Worst ever experience

I've tried a lot of such services providers but Winni is the worst. We ordered a Vanilla cake for our anniversary and a chocolate cake was delivered, without the msg that I asked them to attach. The customer service representative said that the refund won't be possible and that the cake would be replaced and the response was very rude. Worst service worst product. Winni should be ashamed for this and for looting customers.. Shame on you.

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almost 5 years ago
1 out of 5 stars

Winni.in has very bad service

Winni.in has very bad service. They are total frauds. We ordered a Buddha statue. They delivered some other crappy looking bald Buddha statue saying the item I ordered was out of stock. Now, they refuse to refund or ship the correct item.

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almost 5 years ago
3 out of 5 stars

Not happy for Missing Important date.....yet atleast got the refund

UPDATE: FINALLY NEHA FROM WINNI HAS REFUNDED MY MONIES. ...........How ever it still does not change teh fact that they made us miss the important dead line. Have upgrades teh star rating due to NEHA's fix up of my refund only. Previous Experience of the actual transaction: Worst and hopeless service and has no customer service component attached to it. I ordered a cake for my Dad to be delivered on 15 December. They delivered it on 13th December only spoiling the whole surprise. Not even that, Teh silly point is when they received it, there was a tag written on the delivery itself to be delivered on 15 th December. I tried to chat with customer service and an agent Neerja said she will get response from some workshop and email me. Nothing. I emailed from their website again. Nothing. worst of all, today, they have emailed me that your order has been delivered which was done 2 days ago. I highly recommend to avoid this website and probably look at other well reviewed services. AFter all this high level unprofessional-ism, they have nothing to offer.

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Aayusshi
Aayusshi
1 reviews
almost 5 years ago
1 out of 5 stars

Worst worst and worst.

Worst worst and worst.. no more words for this zero rated place.. pls never order anything from here.. u will receive totally opposite of what u deliver

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Rahul Kaim
Rahul Kaim
1 reviews
almost 5 years ago
1 out of 5 stars

Order #012131238565 I order flowers and…

Order #012131238565 I order flowers and paid extra delivery charges . Flowers quality was very poor when same has been informed to customer care they did not respond yet . Very poor experience, I advise to avoid this fake app...

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Anjali Naik
Anjali Naik
1 reviews
almost 5 years ago
1 out of 5 stars

Worst service and customer experience…

Worst service and customer experience of all times. Firstly they didn't even deliver on the mentioned date (my friend's birthday) and neither did they notify of the delay. When they delivered on the second day, they delivered a completely FRAUD replacement, I had ordered a ferrero roscher bouquet while they sent a 'dairy milk chocolate' bouquet. The company seems completely FRAUD. Their customer care number is invalid and their chat support is the WORST! winni.in please close your chat support as you never reply back after your initial greetings. I wish trustpilot had the option of attaching pictures I could have shown you how pathetic the gift looked. Totally spoiled my gifting experience.

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AK
AK
1 reviews
almost 5 years ago
5 out of 5 stars

This is the 2nd time I order from…

This is the 2nd time I order from Winni, and I’m happy! Great service!

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Shubhank Jain
Shubhank Jain
1 reviews
almost 5 years ago
1 out of 5 stars

Most pathetic experience ever...i…

Most pathetic experience ever...i ordered a cake, it was not at all close to what was shown on the picture, the finishing on cake was bad, looked like something sent for the sake of sending.. My anniversary plan for my wife was ruined.. On top of this the customer care or support person denied to help at all.. The very next day these guys got up from their sleep and called back, the question was 'is the cake consumed', really!!! what was the expectation!! we had given the cake to our maid already. They offered 150 rupees refund that we denied, they already have ruined my day no more favors are needed. Overall this brand is off my list forever.

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almost 5 years ago
5 out of 5 stars

Awesome

Awesome, To be honest, I don’t know how you manage to do such a good job. I haven’t seen such quality work in a long time. Great job! N yes thanks for adding joy in our celebration's

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Ankit Sikchi
Ankit Sikchi
1 reviews
almost 5 years ago
1 out of 5 stars

Worst delivery

Worst delivery

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almost 5 years ago
5 out of 5 stars

Awesome service..very happy with quick…

Awesome service..very happy with quick order processing Nd delivery with all kind of norms. Thank you..😊

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Aru singh
Aru singh
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent and quick service

Excellent and quick service, ordered a cake and a boutique online so delivered on same day in same slot thanks so much shivi to you assistance

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Vasu Sahai
Vasu Sahai
1 reviews
almost 5 years ago
1 out of 5 stars

Super bad experience

Super bad experience. I still have not received it...

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P N
P N
1 reviews
almost 5 years ago
1 out of 5 stars

Worst customer service ever

Worst customer service ever. I had Chat with Mahi. Cancel Rs. 99 candle and added Rs. 100 eggless option but she didn't want to understand and keep asking me to pay RS. 100. It's very hard to pay RS 100 on international credit card. Please don't waste your money. Don't recommend it to anyone.

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Sunil Raj
Sunil Raj
1 reviews
almost 5 years ago
1 out of 5 stars

The worsts service ever I have…

The worsts service ever I have experienced. After conforming the order they have informed that this flavor is not available and after choosing the different flavor also they didn’t deliver in time. We tried to contact customer care but they are so rude and they hang up the call.... money waste and worst service ever experienced.

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FxxkWINNI
FxxkWINNI
1 reviews
almost 5 years ago
1 out of 5 stars

Horrific platform

Horrific platform. Stay away from them. They engage in live chat support and dragged for 79 minutes to reply to a simple question that why delivery charge imposed by the system in check out. They took 39 minutes to reply that the order is beyond the cut-off time. Simply they wait for 30 minutes to pass that time. Imagine I spent 79 minutes to get a response through a call from their agent. if the company doesn't not about its policy, who come they can deliver the product as described. Never.... Don't consider them as an option, not worth sultry pricing. there are much better options available.

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