Winni

2.622 out of 5 stars
2.6
Average1,000 reviews

TrustScore

2.6
2.622 out of 5 stars
Average
5 out of 5 stars
374
4 out of 5 stars
33
3 out of 5 stars
10
2 out of 5 stars
7
1 out of 5 stars
576
1,000 reviews in total

Review summary

Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Worst service

Worst service. Not all items are delivered. Different flowers delivered than what I ordered.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Stale flowers got delivered

Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Fake never order frm them they won't…

Fake never order frm them they won't deliver rather take ur money

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Worst service received as look like…

Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more

0
0
🔥 High engagement

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almost 5 years ago
1 out of 5 stars

winni is a waste of time

if only giving 0 stars were a option. I ordered like 4 things and not a single one of them were right. 1. who doesn't write "happy" on happy birthday cake. 2. i paid extra midnight delivery and it got delivered 9pm. 3. I ordered roses with chocolate in them instead got glittered flowers ( no chocolate). 4. if u try contacting customer service it's a waste of ur time. I've been trying to talk a someone there for 3 days now and no help. I got screenshot full of the same questions again and again. and no help. Was my first, and will be my last experience ordering with them. usefully company and a full waste of time..

Helpful?
A.D.
A.D.
1 reviews
almost 5 years ago
5 out of 5 stars

Always a pleasure ordering from…

Always a pleasure ordering from Winni.in! Excellent customer service by Mannat And Anshul! Thanks for making my shopping experience so special!

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Sai Sreenadh
Sai Sreenadh
1 reviews
almost 5 years ago
1 out of 5 stars

Horrible experience

I have ordered a mochatine cake and received the same cake but it looks clumsy. Decoration got messed

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Anupama Roy
Anupama Roy
1 reviews
almost 5 years ago
1 out of 5 stars

Most unreliable website - Defective items

Most unreliable website. I ordered a Moon Love Lamp. Instead of 26th December as promised, the delivery came on 2nd January. The lamp glowed an ugly RED colour instead of yellow. I complained to the customer service. He said please send the photo. He said "We are deliver this asper the order only, as I have checked we delivered you as same product." This is RIDICULOUS!

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almost 5 years ago
1 out of 5 stars

The order got cancelled by Winnie and…

The order got cancelled by Winnie and now they are making excuses to return my money. Every time they are saying in 5-7 days. No manager ready to talk or solve our issue.

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Amit Saxena
Amit Saxena
1 reviews
almost 5 years ago
1 out of 5 stars

Bunch of scamsters

Bunch of scamsters, never order anything from this website. Last year i ordered a cake for my friend to be delivered on his birthday. Winni.in with its excellent service managed to deliver it 2 days late. Also, not to mention the cake was stale, non edible. My friend decided to to accept the delivery and return the order. I decided to call their call center and complain about it. However, they dont even know what customer service is, there was no response and no refund from them. I tried to reach out to them on fb and other platforms but again no reply. So as an advise, never order from them. Ferns n petals is much better and authentic

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almost 5 years ago
1 out of 5 stars

Fraud company

Worst service, my order was never delivered on the birthday of the recipient and I was falsely sent successful delivery email. Complete fraudster company, pls stay away and use better websites.

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an mi
an mi
1 reviews
almost 5 years ago
4 out of 5 stars

The provide good service in gorakhpur…

They provide good service in gorakhpur and near by places.Product-4.8,Price-4.5,Delivery-5

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Priya
Priya
1 reviews
almost 5 years ago
1 out of 5 stars

Worst experience

Worst experience. Delivery delayed for a day though I paid 250 in addition for delivery. The company should change the name to “Winni ruin relatations”

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vmsi e
vmsi e
1 reviews
almost 5 years ago
1 out of 5 stars

Worst

Worst service . They wont reply if they reply they wont keep their words . If you order cake for new year 2021 they will do delivery after a decade and its pity that they blame the partners .A completely disgusting customer service . Dont use this app , It will make ur suprise plans fall into garbage

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almost 5 years ago
1 out of 5 stars

Pathetic service by wini.com

Pathetic service by wini.com Too much delay in delivery. Even delivered to wrong person They don't value customer.

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kush bhargava
kush bhargava
1 reviews
almost 5 years ago
1 out of 5 stars

Highly unprofessional did not write…

Highly unprofessional did not write message on the cake on 25th dec tried to justify ,again today for a new order on 1st jan 2020 tried to deliver a cake without message written on the cake i refused they said money will not be refunded rude and unprofessional.stay away

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ashok D
ashok D
1 reviews
almost 5 years ago
1 out of 5 stars

Worst experience

Worst experience. Charged 100rs for 1 small candle and not mentioned wishes message on cake. Not sure why they are doing this kind of fraud business.

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DS
DS
1 reviews
almost 5 years ago
5 out of 5 stars

great experience

I had a great experience with Manpreet Kaur from the support team and they willingly changed the personal message on a card for me. I was immediately able to verify the change made was accurate.

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Vin
Vin
1 reviews
almost 5 years ago
5 out of 5 stars

Happy with orders!

I ordered twice with winni.in for a birthday and a wedding. Both were delivered as per schedule. After I got scammed with myflowergift.com I ordered with winni.in and it was all done perfect. Although the cake I ordered was slightly different as shown while ordering, it am still okay to give 5 star as it was delivered on time.

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Rohit Sarin
Rohit Sarin
1 reviews
almost 5 years ago
1 out of 5 stars

In the business of conning people

In the business of conning people. They mentioned Plum on header and when you receive the cake, there is nothing of Plum in there. Shameless folks even refuse to refund despite admitting it’s not a plum cake.

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almost 5 years ago
1 out of 5 stars

Worst

Worst. Don’t waste money buying anything . You will regret. Bye bye winni. teddy bear delivered is different from what I ordered and quality is very bad not even worth 100 rupees but was charged 399 .

Helpful?
Rashmi Bang
Rashmi Bang
1 reviews
almost 5 years ago
1 out of 5 stars

I ordered for cake to be delivered at…

I ordered for cake to be delivered at midnight.And they themselves considered to be delivered the next day.even then not ready to change the time of next day as the receiver was to leave the place. Not ready to refund also.very bad and totally unprofessional approach.will not recommend to anyone

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almost 5 years ago
1 out of 5 stars

Major issues with their outsourcing

Problem is not with the website. Problem is that they outsource their deliveries to the cheapest possible vendor for sustainability and maximum reach. This results in an inability of the Company to ensure quality service and they are at the mercy of the third party. I ordered a bouquet for my sister in law who was hospitalised and imagine their shock when her get well soon note appears along with the bouquet on a thrown away garbage piece of paper with no mention as to who has sent it. I get a message for delivery but no thanks from my sister. On further enquiry, she told me that they had no idea as to who gave them the bouquet.

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Amrita Sharma
Amrita Sharma
1 reviews
almost 5 years ago
1 out of 5 stars

Worst delivery ever..

Worst delivery ever... They charged extra for midnight delivery but they don't deliver on birthday they delivered after bday what does it mean and when we asking refund and cancel order they don't even take that request and do agreement wid us... Never ever order from this website...

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