Winni has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Worst service. Not all items are delivered. Different flowers delivered than what I ordered.
Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the...Read more
Fake never order frm them they won't deliver rather take ur money
Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that...Read more
I ordered a cake for my parents anniversary .The cake delivered was fully melted .They replaced it with another cake.They did not deliver the flower i ordered .When I enquired about this to customer service team.It was very poor follow up.No refund so far .
Winni team is very helpful and great collection of flowers and cakes, Have been buying from Winni since a few years now and have never been disappointed.. Great experience, Simran is so supportive and polite!
Awesome experience, I would suggest Winni to everyone. The cake was well decorated and tasty, Appreciate simran who quickly assisted me!
Awesome experience, I would suggest Winni to everyone. The cake was well decorated and tasty, Special thanks to Simran ma'am, she is very helpful.
Thankyou for making his birthday special in this pandemic time.. it got delivered in just few hours..the quality was also good..thanks to Simran ma'am, she is very helpful.. superr happy!
Online support was pretty good and am happy with their assistance.
I ordered a black forest cake online. Quality was average. The bottle was broken. The price paid vs quality of the product delivered was 2 out of 5(5 is best)
Very good experience
Staff was very helpful in resolving my query. Thanks Preet.
Very bad experience, please don't use this site, wrong cake, I ordered butterscotch but they sent red velvet, wrong message, wrong shape, cake was bit damaged too..I m feeling so bad , it spoiled one very special moment
Very happy with this order and previous orders i've placed with Winni.in Keep it up! Thanks for your services and Appreciate to simran for support.
Worst every experience of my lifetime. The courier guys were abusing on the top notch over call when I was following up. It was supposed to be a surprise which later on was ruined. We were so disheartened that we asked to cancel and refund million times but the pathetic customer reps like mohit, gopi, ravi messed it all up and didn't arrange for a refund and over that forcefully delievered to my doorstep and the cake is lying there now rotting. Also guess what!!! They charged 250 bucks extra for delivery. Prateek Dubey 8088267771
The customer support executive Mannat is very helpful
Thank you please keep up the good work and maintain standards of service so return business is assured" Special thanks to Simran ma'am, she is very helpful.
Cake was very yummy thanks to Simran ma'am, assisted me very quickly, very nice app and deliver the order on time and quality was very good.. thanks alot simran mam for your cooperation.
It was a wonderful experience. I would like to take this opportunity to thank you team Winni and everyone who made the cake I ordered for my parents 20th anniversary. The cake was absolutely amazing and yummy. Customer service is very nice, thanks to simran mam for support.
Awesome experience, I would suggest Winni to everyone. The cake was well decorated and tasty, Special thanks to Simran ma'am, she is very helpful.
I dont want to give even one star also. I ordered birthday cake to surprise my twin daughters.. I have mentioned in personal mesage to write happy birthday to my Daughters Siya and Riya. They delivered birthday cake without text. How it possible?birthday cake without name.if they have doubt they can ask and confirm. I never imagined this could happen. This is really a great surprise by winni to me. While ordering if you miss any step they wiill guide us through mail to how to go but after payment they dont bother about service. Worst experience. This is first and last order. I never use this site for future anyway.
Truly impressed, It was beautiful dealing with you. My mom loved it, hope to deal again very soon. Very good service.. thanks to Simran ma'am for assiting me! :)
This is the worst experience i have ever had with Winni.... At first when i ordered the cake online it was suppose to be delivered next day and they did give a call to my wife ... just because she was busy and couldnt pick the call ... Winni support team mailed me saying We waited for half hour at the location but got no response, hence your order has returned. We will not be able to deliver it again.If you wants to re deliver this order, then as Winni T&C, There will be re delivery charges of 150 rs/- applicable, else Your order will be treated as completed from our backed team.(No Refund applicable such cases.) The above was the email sent... It means that the order stands cancelled if i dont pay them 150 Rs.... I mean really??? u guys are so shamelessly begging to mint money??? just because the recipient couldnt answer your call??? Also imagine the height of nonsense... i had specifically mentioned to pls mention on cake happy birthday with her name which they also fail to do so... i mean this is such stupidity that your sending someone a cake and u just mention Happy Birthday and the person name is missing!!!! I wont ever in my life order again from Winni and i wont recommend anyone too... They just need money for nothing.
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