Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.4	60	100%	-0.8	● Low

2.4 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 1.0▼ 0.8
12-month avg: 1.6
All-time: 2.4
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Refunds	Quality	Trend	Reviews
Ultimo ElectronicsThis company	2.4 out of 5 (poor)	100 out of 100	2.3 out of 5 (poor)	1.1 out of 5 (poor)	2.0 out of 5 (poor)	+13%	60
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	2.9 out of 5 (fair)	4.5 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	—	5.0 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	1.0 out of 5 (poor)	4.5 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	—	—	−1%	1,000

Bottom line: Ultimo Electronics is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 2.0).

carly thornton

1 review

Aug 5, 2025

Featured

If I could give zero stars I would

If I could give zero stars I would. Avoid this company at all costs. They tell you they are sending your item, give fake tracking numbers and then say they don’t have it in stock weeks later (and after saying it’s been posted). They then don’t refund for months, you get told it’s in progress but it’s not. Waste of my time and money.

Month	Average	Reviews
Sep 24	2.7	3
Oct 24	1.0	3
Nov 24	1.0	2
Dec 24	1.0	1
Jan 25	1.0	2
Feb 25	—	0
Mar 25	1.3	6
Apr 25	3.3	3
May 25	1.0	2
Jun 25	—	0
Jul 25	1.0	2
Aug 25	1.0	1

Ultimo Electronics reviews & trust report

Ultimo Electronics has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 19 positive reviews

Top complaintsof 38 negative reviews

How it compares

Reviews

See what reviewers are saying

If I could give zero stars I would

SCAM COMPANY

Avoid!

Avoid, avoid, avoid...

Customer reviews (60)

Ultimo Electronics FAQ

What are your store hours?

Do you offer warranty on electronics purchases?

Can I return or exchange items if I'm not satisfied?

Do you provide technical support or repair services?

What payment methods do you accept?

Do you price match with other retailers?

Can I order items online or do you only sell in-store?

Do you buy or trade in used electronics?

Alternatives to Ultimo Electronics

GRADE MOBILE

Mazuma Mobile

DigitalLicense

Dustin Home Danmark

Mobile Monster

Bitdefender

The CrowdTrust Experience⭐

If I could give zero stars I would

SCAM COMPANY

Avoid!

Avoid, avoid, avoid...

Faulty product

Worst service

iPhone 11 - on time, as described

Promise kept

Postitive promise

Came scratched loads on all parts of…

Ultimo are the ultimate cowboys! Do not buy from them!

A total fraud outfit

Liers and liers.never again.

Please be warned! Do not use.

AVOID AT ALL COSTS – Absolutely appalling!

Terrible company

READ Before Buying From Them..

Bought an iPhone described as excellent…

APPALLING- READ reviews before purchasing

I got 2 voches from wowch for this…

How can I contact customer service?

About Ultimo Electronics

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