Travelled with RSD to Nepal in June
Travelled with RSD to Nepal in June. Very good holiday, saw lots of interesting places, guide was superb and hotels were of a good standard. I would recommend the RSD holiday to Nepal
3.4
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356 reviews
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Review summary
RSD Travel has mixed reviews from customers. Customers particularly appreciate great value and service, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Cultural trip to Sri Lanka
I have travelled with RSD a few times and have never had a bad experience. An excellent way of seeing a country at an affordable price.
Fantastically beautiful country with lovely people
Went to Sri Lanka with RSD - fantastic countryside, amazing friendly people, good hotels and an amazing journey around the country in all its guises - one of the best trips of my life (I travel 10 mths a year) - why so good - people, no hassles of any kind going out, low cost economy, wonderful weather - an absolute gem of a holiday full of variety with something for everyone.
An Absolutely Fantastic Trip To The Balkans!
We had a wonderful holiday seeing so many UNESCO sites in Kosova, North Macedonia, Montenegro & Albania. Except for the last one, which was a little bit "Soviet era", the hotels were lovely with excellent food, very comfortable indeed. Our Turkish guide Gdoikca went above & beyond to help all passengers on her coach, even rescuing a hearing aid, which had fallen out in Cafe Mozart in Budva, Montenegro & organising for someone to drive it to our hotel at least 2 hours away so we had it before the coach left next morning.
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Showing 201 - 210 of 352 reviews
MT
RSD Travel to Northern Cyprus, October 2022
Cyprus October 2022 From Ercan airport we were all assigned to a coach and met our tour guide Jusuf (who was very informative on our trips). Our first three nights were at Novel Centre Point Hotel in Famagusta, we had a room on the 8th floor, getting the lift sometimes took a while and only two people and their luggage would fit in it. We had tea making facilities in our room. The self service restaurant food was very nice, but sometimes a bit cold. All our drinks were extra. Our days were very busy with coach trips so we didn't see any of the town. Our next four nights were in The Olive Tree Hotel in Girne, no tea making facilities and a very small room away from the hotel. The self service restaurant food was good but sometimes cold. Drinks were extra. The trips to the carpet factory, the jewellery centre and the leather outlet were all very hard sell, they almost wouldn't take no for an answer. Our next 7 nights were at the Kaya Artimis Hotel complex. Because it was well away from any town we opted to pay an additional £222.36 each, to Northern Travel, to go fully inclusive, (we should have gone for this when we booked the holiday). It included all our lunch and dinner food, snacks and drinks. The downside was our room was not on the ground floor and there was no lift, we got no help taking our luggage up and down the stairs, they only took it to and from the entrance of the block. For a 5 star hotel we expected tea making facilities in our room, there were none, we had to ask for hot water in a flask to be sent to our room. The complex was very large with 11 bars to get your drinks and snacks from, some of which had waitress service. Towels were provided for the pools and the beach. The self service restaurant was huge with just about anything you wanted, but again the food was sometimes only warm and at times it was very crowded. We only saw the rep for our group on our arrival, he was very misleading and unprofessional. The worst part of our holiday was when we left the hotel. We had to be up and ready to leave the hotel by 3am in the morning. Three coaches left the hotel for Ercan airport, they only had one entrance and one scanner working, so it took almost two hours of queing before we got on our plane to Antalya. (Do not buy any drinks from the duty free at Ercan, it will be taken from you by security at Antalya airport). We were told to leave the plane at Antalya and we were all herded through another scanner at Antalya airport before we got back on our plane for Gatwick. Not sure if I would use RSD Travel in future.
Date of experience: November 4, 2022
PF
Our coach trip to Turkey
Our coach trip to Antalya, Konya and Cappodocia was amazing. Our guide Ahmet was very knowable and gave you a nicely paced first week. The luxury resort for a week was out of this world. Castival Hotel was 5 stars in every context. Fati our RSD Rep was awesome. My group wanted a Sunday service (I am a priest) and Fati arranged the room, wine and bread. What a great guy.
Date of experience: October 28, 2022
MH
not the value for money as advertised
Our first and last trip with RSD. we travelled to Turkey with them. Poor hotels, poor food, a guide more interested in his family than his customers. Illness on the bus which was not controlled by regular cleaning so affected many of the travellers. A lot of additional cost added once in country. What initially looked like good value was definitely not when all additional costs were added. Never again!
Date of experience: October 27, 2022
ML
RSD trip to Cappadocia Excellent Value
Did the RSD trip to Cappadocia first two weeks in October 2022. Having read the reviews expectations were not high. in the event the trip exceeded our expectations the guide (Bedri) was excellent and so was the driver. Yes there were extra packages (see below) but we never felt any undue pressure and some of the other guests did not have all that was offered but I did not see any hard sell. Tour Hotels were okay I would say 3 star so not exceptional but acceptable. The All inclusive for the 2nd week I would rate as 4.5 star rather than 5 and we were disappointed with the drinks available which were quite limited with no Rum, Brandy or Liqueur's available which is not normally the case in Turkey. Food was fine and so was the beach along with food/Drinks available there. The trips to the carpet factory, jewellery and leather factory were not enjoyable but we knew before we went we would have to endure these having been on similar trips before you just have to stick to your guns and say you are not interested. would we go with RSD again a big YES. In my view it was excellent value just be aware that you will have to endure the factory visits and extra's which are optional but still excellent value. In the event even though we had all the packages offered total cost was £830 and for flights, Airport transfers, 1 week tour with a guide + 1 week on the beach in a fully inclusive hotel was very good value. Extra's were £5 (unlimited water on 7 day tour), £180 flight supplement, Evening meals tour £129, 3 lunches, evening show and boat trip £89, All inclusive upgrade at hotel £228 ( £139 evening meal, £89 fully all inclusive ie drinks food all day).
Date of experience: October 19, 2022
BS
Where do I start from wrong information…
Where do I start from wrong information of plane terminal despite my checking 3 times on their recorded calls costing us extra at rebooked lounge, Our first week a rep that had commission of everything from water supplies to over priced meals ,that doesn’t include leather , jewellery and carpet outlets with hard sale and his own exchange rate for Turkish lira , He was totally disinterested in taking us round sites after day 1 We had info from RSD re meal options for 2nd week which we were advised could be ordered on arrival at hotel , instead our rep told us this needed to be booked the day earlier and at twice the price each , Dumped at hotel at 10am and advised no booking in until 2pm and no drinks until midday despite having all inclusive package Our first experience disappointing
Date of experience: October 16, 2022
DK
Croatia, Montenegro & Herzegovina - perhaps avoid the meal options
Croatia, Montenegro and Bosnia - 14 night trip We joined the 15-day Croatia, Bosnia-Herzegovina and Montenegro trip arranged by RSD. Price-wise it was good value and the trip overall was worth it. I rated it a bit above average but there was some "confusing" or "mis-communicated" information about food. The guide (Sirkan) was competent and pleasant, and spoke good English though the bus did require some attention. Travel times are early, but Freebird from Gatwick worked fine. Dinners in hotels in first week (we chose the £139 per head dinner option) were pretty poor, other than the first and last nights inDubrovnik; breakfasts were probably 5 out of 10. But given the price of the trip, do not expect haute cuisine! But, a warning: the guides put pressure on participants to take hotel dinner or all-inclusive meal options in the second week in Budva Montenegro; this was the "holiday" rest week at an Adriatic resort. The guides are probably incentived to do this. Do not take the options without serious thought as they may be expensive (and boring) choices. We were told by the guide that alternate eating arrangements to those on offer at Euro 150 (dinner) or Euro 250 (lunch, drinks and dinner) per head at the hotel in Budva (the Mediteran) were tough to find or to get to. Besides, the options HAD TO BE PAID IN CASH! RSD does not make it crystal clear in the literature that the extras HAVE to be paid in cash, so take sufficient as getting Euro in ATMs in foreign countries does have a cost. That alternative eating places are difficult to get to is absolute rubbish! The Mediteran hotel has a perfectly good and simple restaurant (Azzuro) five minutes away on the beach; and very price competitive and tasty food. Besides, there are several alternatives along the beach. We were very happy with the hotel overall (comfy and clean room with a view) but would have been irritated to dine there every night on the same fare nightly when more creative and often cheaper (for us) alternatives are a stroll away! Be warned; there are many options outside! As for complaints of many on the trip about visiting carpet, leather and jewellery factories which are scheduled into the trip, suck them up. They are irritating but not so bad. There is always a price to be paid for lower tour prices and while pressure to buy in these factories is quite intense, saying NO is not so hard!
Date of experience: October 14, 2022
G
Gary
US
A company who does not care
It is with regret I write this review, as I rarely write them and I have only once written a poor one. We have been with RSD on 3 occasions and we have very good breaks. You have to accept the high-pressure sales of the carpets, leather and jewellery as this is what makes the holiday affordable. Although they hard sell their “gourmet package” and all-inclusive our view is that sometimes it is a better holiday without (assuming they tell you where you are staying), so you can experience the real life of the local area (although according to RSD, there isn’t anywhere locally!!?) Now our real complaints that RSD should have done something about, Firstly on returning from a Turkey trip, we stopped over in Gatwick, had to deboard, then get back on, now for someone that hates flying, it was not great, but was made worse by taking over an hour to get back on board!!!? and we only went down the steps and then went back through the boarding process. Secondly, this year returning from a Croatia trip, we again had to de board. This time for some unknown reason, we had to virtually leave the terminal before coming back in. Only to find that as we left “Airside” we could not get through security with our Tickets!!!!, We were “Lucky” because we had someone from the airline industry that was able to help, however even with that help it took us well over 2 hours to get back on the plane! Meaning for us and many others train travel home was much later than it should have been meaning that onward travel (as well as parking costs, for some) was invalid and needed to be changed!!!! On both these occasions, I have written to RSD who have not even replied to either complaint let alone make any sort of apology, or indeed say how they might improve what I assume is an international travel requirement. We have now decided that with the sales pressure, they do endlessly push, and now coupled with showing they really do not give a dam about their customer (as is clear, you will note that they never comment on any negative review no matter how well founded). WE WILL NEVER TRAVEL WITH RSD AGAIN.
Date of experience: October 14, 2022
LF
Just don't go.
You are their cash cow. It's just gross. If you're interested in history and culture, go alone, rent a car or something. The individual tour guides in the cities were great, the views were amazing. But that is not thanks to RSD. They brought us to a carpet factory, a jewellery factory and a leather factory. It was unbearable. The staff followed us around like hungry dogs pressuring us to buy something from them. When I say the prices were outrageous at these places, jesus believe me. They all use slave labour/VERY low paid labour and have useless products in these factories. If you have a moral conscious, do not buy from them, buy from people that treat workers well in your own country. I was sort of disgusted that we were brought there almost against our will. The guide was nice but for whatever reason (maybe low wages again?) the rsd guides were Turkish. I would have vastly preferred a Croatian or Serbian, I'm sure there enough people there looking for a job. You don't have time to see museums or to climb walls etc. You only have time to be milked of more money in the towns and in cafes. Some of the hotels are quite bad with cold food and annoying city taxes. You will be exhausted to the extreme with the early starts. I spent a large amount of the trip wishing to be left alone and not to be constantly pointed towards ATMs and the corpses of once beautiful cities that are now just big shopping malls.
Date of experience: October 13, 2022
MH
Cappadocia offer 21.09.2022-05.10.2022 - Never again with RSD
Cappadocia offer 21.09.2022-05.10.2022 Great, sounded good - BUT late arrival time at Antalya Airport (1.13 local time) - not RSD fault. Then Utku - tour guide - nothing else to do than scream 20 mins through his microphone about great package great package great package money worth money worth money worth ... after 1.20 hours !!! we finally arrived at a hotel in the middle of nowhere. After 2 nights tour was about to leave for a 7 hour drive to Cappadocia - wasn't clear in the brochure that it would be such a long journey - but my husband wasn't fit enough to do that so I contacted Utku about going home. Utku again was more interested in money money money - even we had paid for that "great package" I had to sign to pay for everything to stay in that hotel. Anyway we were picked up 5 days later from that hotel to finally go to Antalya - not without stopping 1.5 hours at a jewellery factory as well at a leather factory which already reduced our time at Antalya by quite a lot. Finally arrived at Antalya - very hot day - one poor woman of our group collapsed but Utku was not very empathetic and more angry that we couldn't go as fast as he had intended. In the end he showed us Hadrian's Gate and 3 (!!!) houses in the old town of Antalya before we had 2.5 hours to ourselves. Then he was quite overwhelmed to get the group on the bus again. Arriving in our hotel at the outskirts of Antalya an even more rude representative of RSD sat there and was asking for money money money for all inclusive for the next "free" days at an 5* hotel which again took 1.2 hours to get there. Was alright there but the whole experience sounds to me more like a promotional trip even we were told it was promoted by the Turkish Government. Never again. Need a holiday now! :-)
Date of experience: October 11, 2022
Mb
A lot of money some of which was pressurised, for me to be ill half the time
Food was mainly inedible, eg bony lamb shanks. All inclusive was anything but. It gave a short list of free activities and a long list of charges to pay. These included, fresh orange juice any canned drinks, table tennis etc. The free drinks were obviously chosen for the cheapest wine and I couldn't finish them. I got food poisoning from the fish and ended up in hospital for an hour and a bill of 740 euros. The hotel recep. Called me mistaken even though I was violently sick on the same evening.
Date of experience: October 11, 2022
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