Review summary

RSD Travel has mixed reviews from customers. Customers particularly appreciate great value and service, though some mention concerns about customer service and expensive.

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IB
Travelled with RSD to Nepal in June

Travelled with RSD to Nepal in June. Very good holiday, saw lots of interesting places, guide was superb and hotels were of a good standard. I would recommend the RSD holiday to Nepal

Cultural trip to Sri Lanka

I have travelled with RSD a few times and have never had a bad experience. An excellent way of seeing a country at an affordable price.

Fantastically beautiful country with lovely people

Went to Sri Lanka with RSD - fantastic countryside, amazing friendly people, good hotels and an amazing journey around the country in all its guises - one of the best trips of my life (I travel 10 mths a year) - why so good - people, no hassles of any kind going out, low cost economy, wonderful weather - an absolute gem of a holiday full of variety with something for everyone.

An Absolutely Fantastic Trip To The Balkans!

We had a wonderful holiday seeing so many UNESCO sites in Kosova, North Macedonia, Montenegro & Albania. Except for the last one, which was a little bit "Soviet era", the hotels were lovely with excellent food, very comfortable indeed. Our Turkish guide Gdoikca went above & beyond to help all passengers on her coach, even rescuing a hearing aid, which had fallen out in Cafe Mozart in Budva, Montenegro & organising for someone to drive it to our hotel at least 2 hours away so we had it before the coach left next morning.

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356 total • Write a review

Showing 1 - 10 of 352 reviews
G
3 out of 5 stars

Rhodes and the Turkish Aegean

I have just read Marion Watkinsons review of the All Senses Nautica Blue Hotel and completely agree that it is nowhere near 5* as it claims. I complained about my room condition and eventually got moved to a better room, bur till not 5* standard. On returning to UK on 13th May I sent my comments and complaints to RSD and requested a refund of the extra climate tax paid on the grounds that we were placed in an inferior hotel. Their response was to say that it was up to the hotel as to what they charge and that they had stated in the itinery sent out on 11 April the change of tax to 15 Euros. Therefore they deny that we were misled and so do not agree we should be refunded the excess tax I intend to take my case to ABTA. My advice is Do not touch this Hotel..

Date of experience: June 12, 2025

L

LCS

US

2 out of 5 stars

Totally prejudicial to single travellers.

Having travelled extensively and fruitfully with RSD over quite some years - and defended them against unreasonable criticism, this time I enquired about the Abu Dhabi etc trip which looked attractive. Noting the 'from' price quote per person, and finding no reference to any single supplement I phoned to find that there is none; except there are no single travellers; only groups of 2, 4, or 6 can book. What is this: ageism, sexism, singleism, bereavementism, divorceism or whatever???? This is hugely shabby and concealed on the flyers. If anyone feels disadvantaged or saddened by such personal circumstances, this clearly is not the direction in which to find solace. I doubt whether I - for one - will ever travel with them again.

Date of experience: June 9, 2025

SA
5 out of 5 stars

Balkans Tour Exceeded Expectations!

Tempted by a voucher offer in my NRLA landlord magazine, we booked a 7 night tour around the Balkans in May 2025. I was nervous, tbh. Was a coach tour my thing or was it soley for oldies?! Honestly? I loved it. Non-stop, a different hotel every night, tonnes to see, a great guide, beautiful scenery, historic heritage sights to see, coastal and mountain drives, friendly fellow travellers or different ages, lovely local people, decent food and an all round well organised and good experience. The hotels aren't luxury but for the price of the RSD holidays that can't really be a complaint. There's a lot of time on the coach for this particular tour, so take a good book if you don't like window gazing. Our holiday was incredibly good value, which rare these days. I wouldn't hesitate to book again, so that's always the best sign isn't it!

Date of experience: June 5, 2025

IT
5 out of 5 stars

Istanbul tour

We have previously travelled with RSD and knew what to expect on the two week tour ~ first week coach travelling to the historic sites and then the second week relaxing in a beach hotel. Our first week was a lot of coach travelling ~ this was very well organised and both the tour guide and coach driver were excellent. The sites visited were very good. Of course in between the visits were the ‘obligatory’ visits to the carpet, leather and jewellery ‘factories’. If you are not wanting to buy anything then these venues are not the place to be unless you have a strong will and forceful but pleasant voice to be able to say ‘NO thank you’. The second week is generally a beach hotel ~ but these we have found tend to be in more remote areas so the additional cost of the full board/all inclusive tend to be worthwhile. Would we travel with RSD again ~ yes ~ we’ve just booked two further trips ~ Cappadocia and China.

Date of experience: May 30, 2025

JB
2 out of 5 stars

Traveled to Rhodes with RSD in April…

Traveled to Rhodes with RSD in April 2025. First hotel had no outdoor space, the pool area being a building site. We couldn’t get any information from the rep about the hotel for the second week, they seemed very cagey about giving us a name. We found out why when they eventually told us as it had terrible reviews. The rep was rude to almost everyone on the tour. I was seriously ill and couldn’t complete the trip to Turkey mid tour, I was left to just book myself into an alternative hotel for 4 days and was literally told that I was ‘on my own’ if I didn’t stay with the tour. I wasn’t checked up on in any way. Expect to be given the hard sell by the carpet, leather and jewellery shops you are taken to and locked in until they have squeezed enough money out of the group. People were in tears afterwards having been pressure sold £2k leather jackets. Shameful practice. The actual tours are very short, in some cases just an hour, which is very disappointing. The second ‘free’ week actually ends up costing you a lot of money for the ‘all inclusive food package’ which you have to pay for as the hotel was in the middle of nowhere, no alternatives for food available. It was shabby, badly maintained and there were actual fist fights in the bar, a sign of the type of customer they take. 2/3 star at very best. In all I’d say what looks like a bargain actually isn’t by the time you have paid for all the extra stuff they charge you for. Customer service is non existent so pray you aren’t ill whilst away, they won’t care, and will abandon you. Would NOT recommend at all. Steer clear!!!

Date of experience: May 26, 2025

j
4 out of 5 stars

Great tours , value for money.

I recently completed Rhodes and Turkey tour with RSD. We were the last group this spring. I don't know why some people are so ungrateful and unkind when writing review. This was my 3 rd RSD excursion and going to write a balanced review. If you want a super luxury holiday and 5 star tour , look for expensive travel company. If you have very tight budget and willing to spend plenty of times to search cheap flight tickets and hotels and transport option ,you go on your own please don't tour with a tour company. But if you are looking for hazel free travel with a reasonable budget I can't find any other company apart from RSD.I also have positive and negative remarks which I am going to explain now.( For a specific reason I will document negative features first) 1. Extra one week ( after one week of guided tour RSD offer an extra week free room in a hotel but customer has to pay meals. If this hotel is far from town you are stuck in a hotel far from town and attractions. Also this hotel is not 5 star as mentioned in the literature. Due to this reason and I don't have annual leave to waste 7 days ,I pre booked my return flight from Rhodes to London on my own. 2.Time allocated to all important cultural sites not enough ( roughly 2 -3 hours ), Wasting collectively one whole day for carpet factory, jewellery shop, Leather factory. These items are very expensive but exceptional qualities. Might be good experience for first timers. but not for repeated travellers like me.So it is not 7 days cultural tour actually 6 days. 3. RSD don't mention hotels until we arrive the respective country although they say 4-5 star hotels.( Definitely not 5 stars but quite understandable due to what we pay) 4.Seventh day they offer an extra excursion which cost me £ 75. Although it was an interesting one total cost for this tour was £674+ 75 =£749.00 So those who didn’t go this excursion , had to stay in the hotel and this was actually 5 days cultural tour not 7 days tour. I have positive remarks as well. 1. Chartered flight is very good and always at a convenient time. 22 kg luggage allowance with cabin bag are far from flying with a budget airline. 2.Air port transfers very smooth. 3.Guides are very professional , educated , friendly and can speak English very well. Our guide this time was Mr Volken .He is exceptional. During travel He explained anything from history, demography, Mythology. I was not fed up to listen to his descriptions. 4.Coaches were modern and drivers were very professional and helpful. 5.No hazel to enter in to historic sites as during this time of year very crowded. Guide had prepaid tickets and capable to entry beating the queue. 6.We totally drove about 1500 miles during this tour. So my hands free during travel either I could take pictures or could sleep. 7. Hotels ( obviously not 5 stars . But what you get for what you pay ). We stayed in 5 Hotels and resorts. They were acceptable and in nice locations. Nobody could complain about food in every hotels. 8.RSD had organised this tour very well we went to all the historical world heritage sites as described in their literature. 9.RSD customer care team in UK also very supportive and friendly.We can very easily contact them via email or telephone call.I even changed my travel partner as late as 2 months before departure. So you can see that positive features of this tour were more than negatives. If you ask me whether I travel with RSD again. Yes certainly if it is a one week tour. I don't have leave to waste extra 7 days as I am a permanent employer. In summery RSD is a great choice if you don't want to spend a luxury holiday and don't expect luxury having paid not much. Also if you don't want to bother spending hours and days looking for budget airlines ,hotels rental cars, checking sat nev to find the ways in a foreign country and to stay in long queues to enter a all important site. Why I didn’t give 5 stars because of extra week not to my liking. All in all if you want to book with RSD you have to think hard and every aspect.

Date of experience: May 26, 2025

DH
5 out of 5 stars

Nepal 2025

The hotels and coach were excellent both for quality and cleanliness. Our guide Dhirendra, was knowledgeable and friendly, making the holiday an enjoyable experience for not only us but all our fellow travellers.

Date of experience: May 25, 2025

PL
5 out of 5 stars

RSD Travel Ltd - Amazing for Cultural Tours

Was SO impressed with RSD Travel Ltd on a recent cultural tour of the Balkans. The tour guide and driver were absolutely fabulous! The itinerary was stunning! Hotels and food great! Value for money and organisation spectacular. So much so, we have booked again for later in the year! Only negative was the weather but can’t blame RSD for that

Date of experience: May 25, 2025

Lf
4 out of 5 stars

Value for money cultural tour

RSD are an award winning arts and cultural holiday travel company. We recently returned from an 8 day tour of Northern Cyprus provided by them through Northern Travel Cyprus. RSD do not inform you of your hotel details before you travel which leads to uncertainty on locations and can worry the nervous traveller. The two hotels we stayed in were ok but not really the promised 4 star but at the price we paid this was hardly surprising. Overall the tour was very good and we saw a lot in a short time. There was however some discontent with the many very expensive shopping stops we were obliged to endure. We realise that this is part of the financing of the tour but these visits were too long and too much hard sell was evident. It was also not explained that on thr return journey we would have to go through security again in Turkey. Most felt that this was unnecessary and did not realise that this was a UK government security requirement. The so-called Gala evening towards the end of the tour was an embarrassing "dance show" featuring a male belly dancer and frankly poor folk dancers. All this being said we have booked another tour with this company and were satisfied with the value for money we recieved

Date of experience: May 20, 2025

RS
1 out of 5 stars

Advertised as a 5 star tour Avoid! Avoid, Avoid!

Advertised as a 5 star tour! Well unfortunately it was anything but! We booked this relatively inexpensive holiday thinking bargain! that should’ve been a red flag. Beware the glossy marketing literature! for its content is generalised & open to interpretation. We should have known better. We arrived at our destination airport with no representative from the company to direct us where to go? Finally we found a guide outside of the airport vicinity. Coach allocation proved chaotic with coach numbers getting mixed up, we were herded like sheep. After travelling all day on a basic flight with freebird it was the last thing we needed. So this was the start of the holiday. We arrived at the 3 star hotel. Dinner was served at around 12 midnight, the following morning we were up at 7 o’clock for breakfast, in the coach by 8am so we could start the day’s itinerary! We had no time to unpack clothes or rest before the excursions commenced. This must’ve been particularly difficult & tiring as most of the travellers were over 65 of age on average. First day of the tour was good/bearable, we were glad to be back at the Hotel in the evening so we could rest up. We did Visit various sites of interest, the downside was the lack of the guided actual knowledge and ability to explain the history of the region in a balanced and concise way. Rather giving sway to political bias on the various Greek - Turkish issues, cleverly manipulating the narrative to suit his own Turkish national bias. Not what we wanted to hear from the guide. The guide told us how much to tip him within our first 3 days! Several times! He was rude, bullying & obsessed with making money out of us. He took us to a leather shop, a rug shop and a jewellers, these were not cultural experiences! once inside these premises we were pounced on by swarm of hard nose sales people trying to make us purchase products. Several people felt intimidated. All the products were extremely over priced, ruthless tactics used to entice people to part with their money. On day 6 & 7 the guide sold additional excursions. I witnessed hard nosed selling & intimidation to get pensioners to buy into these extra charge days. It was disgusting to see. Health & safety on the coach and at the second hotel was poor, as was the food choices & quality of food. Definitely would not recommend this tour company. Avoid! Avoid avoid!

Date of experience: May 19, 2025

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