Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals generally receives positive feedback from customers, with many praising the friendly and efficient service provided by staff. Reviewers frequently highlight the smooth booking process and the ease of picking up and returning vehicles, noting that the cars are well-maintained and clean.
Specific staff members, such as Jess and Allan, receive commendations for their helpfulness and clear communication. However, some customers express frustration with issues like booking system errors and unexpected charges after returning vehicles, which detracts from the overall experience. Despite these concerns, the majority of reviews reflect satisfaction with the service and the quality of the cars. Overall, Redspot Car Rentals is viewed positively by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 12 |
| Sep 24 | 5.0 | 9 |
| Oct 24 | 4.7 | 17 |
| Nov 24 | 4.5 | 13 |
| Dec 24 | 4.9 | 10 |
| Jan 25 | 5.0 | 5 |
| Feb 25 | 4.5 | 11 |
| Mar 25 | 4.7 | 9 |
| Apr 25 | 3.8 | 5 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.4 | 8 |
| Jul 25 | 4.9 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Have only booked the car with them right now”
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −6% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Redspot Car Rentals is #4 of 5 on overall rating in this group. On booking, Lava Car Rental scores higher (4.6 vs 3.4).
500 reviews of Redspot Car Rentals. Filter by what matters to you.
Hello, I always book with Red Spot when I travel to Sydney. However, on the last occasion I was there I was very dissatisfied with the car they provided me with. It had a substantial amount of damage on the body, when I complained the individual there said that’s all they had. I told the employee there that I will never book with Red Spot again.
Great friendly staff easy pickup and drop off excellent car to drive thank you
Mess up on booking where with a discount code, the confirmation said it would be a full cover deal yet upon arrival, the excess was at $750. The service assistant was lovely and tried to do as much as possible to help but overall her manager said no to honouring the confirmation deal. Car was fine and no problems as such but was disappointing that they couldn’t honour the deal I paid for from the webite.
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Nice service
Terrible business! If one of their fleet cars crashes into your newly acquired 2008 Subaru Forester XT Premium and badly damages it leaving it undriveable, they will refuse to pay for the repairs! Go with any other car rental company!
A dreadful experience. I was not told about the $1000 bond until I picked up the car and the car had pre-existing damage that they didn't bother to disclose. And when I returned it, I was told the car was fine and I would receive all of my bond back, however the following morning, a lady called me and left a message saying it had a flat tyre and I would have to pay for a replacement. Very poor, dishonest service and a tendency to blame the customer for faults well after a car has been returned, meaning the customer is unable to refute their claims. These guys are unethical and shonky. They are advertised as cheaper than their competitors, but are actually far more expensive; they use cunning, underhanded ways of charging extra and they do so in ways the customer is unable to refute. Avoid at all costs.
Still waiting for satisfaction. Rented in Wellington NZ picked up at airport and had to pay much more than the $105 Carflexi balance. Still waiting for the refund for overcharge. Claim that they can not refund to my bankcard that I paid with.🙁 Find it hard to recommend them. The rental name is Alamo should be warned about the cowboys. The car had not been cleaned, the clinking noise was a half full drink bottle under passenger seat and shopping list.
I was blow away wid mi service I get at de Brisbane airport De gyal told mi she was finna kal mi mudda on de fone. She star to wine like at de nightcloob.. dancin lika gypsy.. name was nicole. Thank you all de wey from Trinidad
I was very happy with the booking, service and return.
Car was not checked in when i returned it to the rental office. It was checked in 24 hours later and i was charged twice. Took several days of back and forth to get the refund. 5 separate invoices were issued for the one rental which was very confusing for my accounts department to process.
I ordered a Holden Captiva. Upon arrival at the Redspot Melbourne Airport Office I was told no Holden Captova's are available and the small find print on the reservations says 'or similar' Redspot believe a Toyota Terrgao is similar to the Holden Captive. One being a Van and the other a SUV? Upon return of the Toyota Terago I had filled the fuel tank. Redspot charged me half a tank of fuel even when it was not necessary. I complained to the Redspot Duty Manager Chris at Melbourne Airport. I do not trust this car hire company. They are unprofessional and rogues. Be warned and do not use them.
Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
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