The signing process was a rush job and…
The signing process was a rush job and not sent to me correctly.

Quicken Loans is an online mortgage lending platform that provides personalized financial solutions to help consumers navigate the home buying process. The company connects customers with a network of trusted lenders, enabling them to compare various loan options for purchasing a home, refinancing existing mortgages, and accessing cash for other needs. Targeting a diverse audience, including first-time homebuyers and individuals looking to refinance, Quicken Loans offers a fully digital experience designed to simplify the mortgage process. Through its resources and tools, clients can gain insights into home financing and make informed decisions about their financial futures. The company emphasizes transparency and ease of use, making it a viable option for those seeking mortgage solutions online.
Reviewers generally find Quicken Loans to be a reliable and efficient option for obtaining loans, with many praising the ease of the application process and the professionalism of the staff. Customers frequently highlight the fast and friendly service, noting that loan advisors are knowledgeable and helpful, making the experience smooth for those unfamiliar with technology.
However, there are some critical voices expressing concerns about trustworthiness, particularly regarding approvals and appraisals. A few customers mention dissatisfaction with retention efforts, feeling that their loyalty was overlooked in favor of better offers from competitors. Overall, while many appreciate the service and support provided, there are notable complaints that could impact potential customers' decisions. The sentiment leans positively, but caution is advised.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.4 | 19 |
| Aug 25 | 4.1 | 30 |
| Sep 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Was fast and easy to use”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 27 |
Bottom line: Quicken Loans is #4 of 5 on overall rating in this group.
60 reviews of Quicken Loans. Filter by what matters to you.
The signing process was a rush job and not sent to me correctly.
So far so good and some sketchy questions. I do like how you want to make it easy to use but at this current time I am not ready for the loan but I am going to need extra money when I do the remodel on my house and was just looking at options on how to finance the remodel. The remodel will make my house increase the value so i can get even more money out of the house when I sell it. I am going threw a separation and I can't start until I get her out of my house she is why I am selling the house so I can move away from that girl she destroyed everything she ever touched and was destroying my dreams of traveling when i retire in a couple years I tried to help her and have a life with her for 8 long years. I was doing good before i was reunited with her after i was divorce from my second wife But she was dragging me down and getting me into trouble so if she goes the troubles will go with her and I can get a fresh start.i believe in what you say I can have money as I need it when my project starts looking forward to doing business with this company and getting a fresh start with new dreams and higher hopes for my future and more peaceful retirement.
It's too soon to give a good rating I haven't got any money yet and I say that I don't have a mortgage and asked how much interest I pay kind of crazy
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I don't owe on the home so to make me say an interest rate is?
I would like to borrow $6000 to get my roof repaired and I don’t have the money for it and the bank that I’ve been dealing with says you’re not going to get money until you raise your credit score
Quicken Loans is an online mortgage lending platform that provides personalized financial solutions to help consumers navigate the home buying process. The company connects customers with a network of trusted lenders, enabling them to compare various loan options for purchasing a home, refinancing existing mortgages, and accessing cash for other needs. Targeting a diverse audience, including first-time homebuyers and individuals looking to refinance, Quicken Loans offers a fully digital experience designed to simplify the mortgage process. Through its resources and tools, clients can gain insights into home financing and make informed decisions about their financial futures. The company emphasizes transparency and ease of use, making it a viable option for those seeking mortgage solutions online.
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