Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
1,000 reviews
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
Company details
Information provided by various external sources
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Contact info
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Website
www.oceanhome.co.uk
All reviews
1,000 total • Write a review
Showing 51 - 60 of 996 reviews
MP
Helpful professional and punctual
Claire was very helpful, professional and punctual. She provided a fast assessment of our property with options and examples of similar properties in the area. This has given us confidence in selling our property quickly through ocean.
Date of experience: June 12, 2025
ZO
An overall good experience
An overall good experience, very fast service so kindly accommodated by Lily Butler- answered all questions we had immediately, had our best interests at heart and overall such an enjoyable person to work with!
Date of experience: June 11, 2025
B
Berries
US
missing home viewing
We had a confirmed appointment for a property viewing , which was explicitly confirmed via an email by the company staff. However, upon our arrival at the property, there was no agent present. After contacting your hotline, we were informed that no booking had been made for us and, furthermore, that the property is already under offer. The key issue is that despite receiving an email confirmation from the company stating the viewing was booked, the staff on the hotline explicitly told us that it was not. This discrepancy resulted in a considerable waste of our time and travel to the location. This incident has left us extremely disappointed with the service provided by Ocean, particularly regarding the lack of clear communication with potential clients.
Date of experience: June 11, 2025
MH
Great service
Claire Kington has been super helpful with getting our house on the market. She is approachable, friendly and very knowledgeable. With Claire’s help, we feel confident that our house sell will be successful.
Date of experience: June 11, 2025
Jt
Gayle Dowle Will cause you a Headache!
Dealing with Gayle Dowle has been one of the most difficult and unpleasant experiences I’ve had with any letting agency. She’s consistently unhelpful, abrupt, and makes even the most basic requests feel like an inconvenience. Nothing is ever straightforward, and instead of support, you’re met with attitude and resistance at every turn. If you’re looking for clear communication or professionalism, this is not the place. I genuinely wouldn’t wish this experience on anyone — avoid at all costs.
Date of experience: June 10, 2025
LH
Claire Kington was very professional
Claire Kington was very professional and knowledgeable about the property she showed my husband and I around yesterday. Really made you feel at ease and no hard sell like some estate agents, I can’t abide it when your followed about in a viewing, however Claire was there when you needed her to answer and question. A really nice lady . Thanks Claire .
Date of experience: June 10, 2025
c
customer
US
My first contact was Lily Edward’s and…
My first contact was Lily Edward’s and from the initial conversation over phone, just for general information I felt at ease. She was professional and polite. Such easy to talk to, which has made a such a difference as I was quite anxious about how to go about this. Information has been clear and she’s helped me get things rolling in no time. A lovely energy which is a bonus on top of her knowledge, confidence and professionalism. Thank you!
Date of experience: June 9, 2025
AL
Wonderful Service
As always Jemima and the team offer a first class rental property service. Friendly, efficient and understanding of needs. Takes away all the stress. Thank you!
Date of experience: June 9, 2025
RT
The day I do not regret choosing the best business partner, the case of Oceans Estate agency
The experience of having chosen Oceans Estate was the best I have ever done in my life. The agents have a stakeholder and customer centricity values that seeks to achieve world class customer satisfaction objectives, and they do it flawlessly whether by tele conversation and or by active professional engagement. Thank you Charlie and Keith for your exceptional assistance for us to find an oasis of calm in a family home and your standing by best practices values that aims at nothing but achieving a win win situation for the both of us.
Date of experience: June 8, 2025
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