Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

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Showing 61 - 70 of 996 reviews
NB
5 out of 5 stars

Brilliant experience even for…

Brilliant experience even for pensioners like me even though I was in the verge of giving it up. Thank you.

Date of experience: June 8, 2025

JM
1 out of 5 stars

I wish I could give zero stars

I wish I could give zero stars. My experience with Gayle Dowl at Ocean Estate was nothing short of a nightmare. From the start, the service was unprofessional, dishonest, and downright exploitative. Please dont go with this agency unless you would like a headache

Date of experience: June 7, 2025

PR
5 out of 5 stars

excellent letting agents

So lucky to have found these excellent people Jemima and James from the Downend office couldn’t be more helpful and good at there job Makes being a landlord that little bit easier

Date of experience: June 6, 2025

RL
5 out of 5 stars

Ocean are fantastic

Ocean are a fantastic, friendly and accommodating team. They made moving in super stress free and I’d recommend to all!

Date of experience: June 6, 2025

CM
5 out of 5 stars

Excellent !!!

Jemima and James have been amazing, I am a first time 'let-er' and they have made this process so easy for me, and continue to, as my let progresses.

Date of experience: June 6, 2025

PW
5 out of 5 stars

Really good team to work with

Worked with Lilly - she was great in walking us through the process and helped with all the questions we had...there were a few! Highly recommend Ocean.

Date of experience: June 6, 2025

CT
5 out of 5 stars

5 stars!!

A massive thank you to Karen Lassauzet for all her incredible help during our move into our new property! From start to finish, she kept us updated every step of the way and was always quick to respond to any questions we had. Moving home can be stressful but her professionalism, patience, and friendly approach made the whole process so much easier. We couldn’t have asked for better support and would 100% recommend using Ocean—especially Karen!

Date of experience: June 5, 2025

JG
5 out of 5 stars

Kyra was very helpful and the entire…

Kyra was very helpful and the entire process was quick and easy

Date of experience: June 5, 2025

LM
5 out of 5 stars

Tommy was very helpful with getting the…

Tommy was very helpful with getting the house sorted for us and was quick to respond with any questions regarding the tenancy.

Date of experience: June 4, 2025

Ma
5 out of 5 stars

Simon and Tracey are the best

Simon and Tracey consistently go above and beyond to make sure we have the best deal and ensure we are supported throughout the mortgage process. This is the third time we've used them and we wouldn't go to anyone else for mortgage advice.

Date of experience: June 4, 2025

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