MWQ Estate planning
Darren was very good at explaining the process of lasting power of attorney also he answered all our questions to our satisfaction.
MWQ Estate Planning is a leading provider of legal services in the UK, specializing in wills, probate, trusts, and lasting power of attorney (LPA) services. The company caters to residents in England and Wales, offering affordable and accessible estate planning solutions that help individuals make informed decisions regarding their future and the management of their assets. With a team of qualified and experienced staff, MWQ Estate Planning aims to simplify the estate planning process by providing expert guidance tailored to each client's unique circumstances. The company is regulated by The Society of Will Writers and is recognized for its commitment to quality service, as evidenced by positive customer ratings on platforms such as Trustpilot and Google My Business. MWQ Estate Planning also offers a free consultation to potential clients, ensuring they receive the information needed to navigate their estate planning options effectively.
MWQ Estate Planning receives high praise for its professional and helpful service, with many reviewers highlighting the clear communication and support provided by staff members like Darren and Alex. Customers appreciate the straightforward process, noting that they felt at ease during consultations, whether conducted remotely or in person.
The company is commended for its value for money and efficient handling of estate planning tasks, with many expressing satisfaction with the advice and updates received throughout the process. However, a small number of reviews raise concerns about delays, with some clients reporting long wait times for responses and feeling neglected after payment. These negative experiences suggest that while the majority find the service excellent, there are issues with responsiveness that could impact customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Jun 26 | 4.8 | 17 |
| Jul 26 | 4.6 | 15 |
| Aug 26 | 4.5 | 17 |
| Sep 26 | 4.6 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Extremely patient, helpful and explained everything in a way I could fully understand”
“I was sorting on behalf of my elderly parent, quite happy to deal with me and take payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: MWQ Estate Planning is #2 of 5 on overall rating in this group.
60 reviews of MWQ Estate Planning. Filter by what matters to you.
Darren was very good at explaining the process of lasting power of attorney also he answered all our questions to our satisfaction.
Darren really explained everything about an LPA that I was interested in, and made the process so unbelievably easy. From my initial enquiry about an LPA I had a good feeling that Darren was genuine, honest and so professional.
I went through this company to apply for Deputyship earlier this year, see previous review. I ended up doing it myself online, sending forms back and forth by post was ridiculous. Unfortunately I did this after paying for a service which was long winded, inefficient and unnecessary. I have now been given Deputyship. If you can do it yourself online, this company was a waste of time.
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Darren handled the LPA at the onset, my emails to him with any queries were answered immediately, in all a first class service, I would highly recommend using this firm
Always very helpful and friendly. Very professional
Agent made everything easy. Knowledgeable, professional and friendly
Darren is a very polite and helpful gentleman and helped me very much
Received an excellent service. Very prompt response and a very easy process, no stress! Very competitive pricing and would definitely recommend.
Spoke to Darren, he has been with me throughout the last 6 years. So helpful and friendly. Brilliant
We would highly recommend using MWQ Estate planning they were excellent from the very start helping us through the process of getting LPA for our daughter with learning disabilities, Alex was very informative and helpful and ensured the whole process went smoothly.
I was quite nervous about making a will but luckily fell upon MWQ and it was made really easy,Alex who I spoke to was beyond helpful and explained everything crystal clear and precise. I really can't thank them enough for the professional way it was done and the peace of mind it has given me, Ronald Buckingham
Excellent price. We had a POA done for my mum and my husband and I got one done at around the same time with a special offer. So much cheaper than the other quotes we had. Done over the telephone which was really convenient and easy. Very pleased. Jeff was our consultant and was very helpful. Good customer service easy to get hold of someone if you need to.
Really pleased I found MWQ planning. Myself and partner got our wills done at a much cheaper price than the solicitors quoted. Darren went through everything throughly and the wills were drafted very promptly. All subsequent questions were dealt with very quickly. Thank you
I am very pleased with the way i was received. This sort of administration is not my comfort zone. Darren was cool and a assuring. So i now await for the next move. Regards Ernie
I would urge potential clients to think very carefully before instructing MWQ Estate Planning. In 2025 my wife and I paid £2,795 in full for a “Full Protection Package” of three services: a Lasting Power of Attorney, an Asset Protection Trust Plus Deed, and Legal Mirror Wills. Over a year later, only the LPOA has been delivered. The Trust and the Wills remain outstanding to this day. Most concerning of all, MWQ issued us a “Completion of Service” letter stating the work was finished, when in fact two of the three contracted services had never been carried out. I leave others to draw their own conclusions about that. Throughout, communication was extremely poor. Over twelve months I chased repeatedly by phone, email and text. Promised call-backs did not happen, and clear timelines were never given. When I finally submitted a formal complaint, my email was ignored entirely, and the only response to my follow-up letter was a one-line reply passing the matter to the very person the complaint was about. We have since escalated the matter to the relevant regulatory and consumer bodies. Based on our experience, I cannot recommend this firm.
Easy to speck to process is made so easy response times excellent
This company goes out of its way to explain everything & & advise you to what you can & CANT do. & how helpful they can be to get you what you, need. To carry on Steve Was so obliging. Thank you very much,
MWQ Estate Planning is a leading provider of legal services in the UK, specializing in wills, probate, trusts, and lasting power of attorney (LPA) services. The company caters to residents in England and Wales, offering affordable and accessible estate planning solutions that help individuals make informed decisions regarding their future and the management of their assets. With a team of qualified and experienced staff, MWQ Estate Planning aims to simplify the estate planning process by providing expert guidance tailored to each client's unique circumstances. The company is regulated by The Society of Will Writers and is recognized for its commitment to quality service, as evidenced by positive customer ratings on platforms such as Trustpilot and Google My Business. MWQ Estate Planning also offers a free consultation to potential clients, ensuring they receive the information needed to navigate their estate planning options effectively.
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