MWQ Estate Planning is a leading provider of legal services in the UK, specializing in wills, probate, trusts, and lasting power of attorney (LPA) services. The company caters to residents in England and Wales, offering affordable and accessible estate planning solutions that help individuals make informed decisions regarding their future and the management of their assets. With a team of qualified and experienced staff, MWQ Estate Planning aims to simplify the estate planning process by providing expert guidance tailored to each client's unique circumstances. The company is regulated by The Society of Will Writers and is recognized for its commitment to quality service, as evidenced by positive customer ratings on platforms such as Trustpilot and Google My Business. MWQ Estate Planning also offers a free consultation to potential clients, ensuring they receive the information needed to navigate their estate planning options effectively.
MWQ Estate Planning receives high praise for its professional and helpful service, with many reviewers highlighting the clear communication and support provided by staff members like Darren and Alex. Customers appreciate the straightforward process, noting that they felt at ease during consultations, whether conducted remotely or in person.
The company is commended for its value for money and efficient handling of estate planning tasks, with many expressing satisfaction with the advice and updates received throughout the process. However, a small number of reviews raise concerns about delays, with some clients reporting long wait times for responses and feeling neglected after payment. These negative experiences suggest that while the majority find the service excellent, there are issues with responsiveness that could impact customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Jun 26 | 4.8 | 17 |
| Jul 26 | 4.6 | 15 |
| Aug 26 | 4.5 | 17 |
| Sep 26 | 4.6 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Extremely patient, helpful and explained everything in a way I could fully understand”
“I was sorting on behalf of my elderly parent, quite happy to deal with me and take payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: MWQ Estate Planning is #2 of 5 on overall rating in this group.
60 reviews of MWQ Estate Planning. Filter by what matters to you.
Once my name was spelt correctly and another basic error was corrected things improved. It was a slow process to completion as one niece was being very difficult and in the end was removed as a potential trustee. So in the end it was a positive experience.
Darren was polite well mannered and helpful. Always at the end of an email or call.
I have found my experience with this company shoddy and not very helpful, lack of oversight and poor communication, not returning my calls sending incorrect information even when I have sent emails to correct information it still comes back with errors. Missing my approved documents and having to find them manually leading to delay in getting probate sent to courts and me incurring costs. They don’t respond or apologise for errors they don’t call to see how things are or if they can help. I have had to find things out for myself along the way and query issues that they could easily have prompted me for or advised accordingly. I would not recommend this company Since i posted this review I am glad that someone from management has now reached out to me and that i was helped and listen to by Alex who took the time to listen to my complaints and feedback. I am now able to say that hopefully the matters i raised have now on the way to being resolved and that i can now feel a bit more reassured
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MWQ Estate Planning is a leading provider of legal services in the UK, specializing in wills, probate, trusts, and lasting power of attorney (LPA) services. The company caters to residents in England and Wales, offering affordable and accessible estate planning solutions that help individuals make informed decisions regarding their future and the management of their assets. With a team of qualified and experienced staff, MWQ Estate Planning aims to simplify the estate planning process by providing expert guidance tailored to each client's unique circumstances. The company is regulated by The Society of Will Writers and is recognized for its commitment to quality service, as evidenced by positive customer ratings on platforms such as Trustpilot and Google My Business. MWQ Estate Planning also offers a free consultation to potential clients, ensuring they receive the information needed to navigate their estate planning options effectively.
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