Darren was great 15 minutes on the call…
Darren was great 15 minutes on the call easy for me as I had done one for my mom , but Darren was very friendly and made it so much easier. Thankyou Darren Regards Terence Perkins
MWQ Estate Planning is a leading provider of legal services in the UK, specializing in wills, probate, trusts, and lasting power of attorney (LPA) services. The company caters to residents in England and Wales, offering affordable and accessible estate planning solutions that help individuals make informed decisions regarding their future and the management of their assets. With a team of qualified and experienced staff, MWQ Estate Planning aims to simplify the estate planning process by providing expert guidance tailored to each client's unique circumstances. The company is regulated by The Society of Will Writers and is recognized for its commitment to quality service, as evidenced by positive customer ratings on platforms such as Trustpilot and Google My Business. MWQ Estate Planning also offers a free consultation to potential clients, ensuring they receive the information needed to navigate their estate planning options effectively.
MWQ Estate Planning receives high praise for its professional and helpful service, with many reviewers highlighting the clear communication and support provided by staff members like Darren and Alex. Customers appreciate the straightforward process, noting that they felt at ease during consultations, whether conducted remotely or in person.
The company is commended for its value for money and efficient handling of estate planning tasks, with many expressing satisfaction with the advice and updates received throughout the process. However, a small number of reviews raise concerns about delays, with some clients reporting long wait times for responses and feeling neglected after payment. These negative experiences suggest that while the majority find the service excellent, there are issues with responsiveness that could impact customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Jun 26 | 4.8 | 17 |
| Jul 26 | 4.6 | 15 |
| Aug 26 | 4.5 | 17 |
| Sep 26 | 4.6 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Extremely patient, helpful and explained everything in a way I could fully understand”
“I was sorting on behalf of my elderly parent, quite happy to deal with me and take payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: MWQ Estate Planning is #2 of 5 on overall rating in this group.
60 reviews of MWQ Estate Planning. Filter by what matters to you.
Darren was great 15 minutes on the call easy for me as I had done one for my mom , but Darren was very friendly and made it so much easier. Thankyou Darren Regards Terence Perkins
the service is very good the people are very approachable and made the whole process very straight forward
Once my name was spelt correctly and another basic error was corrected things improved. It was a slow process to completion as one niece was being very difficult and in the end was removed as a potential trustee. So in the end it was a positive experience.
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Very helpful made it an easy process
Very smooth and easy, very well explained. most importantly very honest
My wife and I had a relaxing conversation with Alex regarding my inquiry about LPA. We both felt at ease talking to Alex he was polite, professional and very knowledgable concerning the subject. At the end of our discussion with Alex my wife and I decided MWQ Estate Planning were the ones to conduct our business.
My partner and I arranged Mirror Wills and Power of Attorney after discussing our requirements with Jeff. We found him extremely helpful even with my long list of questions. Everything was carried out in a professional and helpful manner. Emails and telephone calls were dealt with promptly. Great price for both services. Would highly recommend MWQ Estate Planning.
I am Vivien Williams, writing this review. Excellent service from friendly and knowledgeable staff, particularly Alex, which consisted of a seamless process from start to finish. I have recommended MWQ to family members because of my very positive experience. Thank you MWQ.
MWQ Estate Planning were extremely professional and helpful. The customer service was amazing. Kept informed at every step. Would highly recommend.
Darren was polite well mannered and helpful. Always at the end of an email or call.
I can’t rate the experience as I’ve paid the money then this email came to review it about 2 minutes afterwards.. At this point I’ve actually heard nothing so it’s very hard to leave a review of work when nones been done as yet only to of taken the card details… but yes the payment process went really smoothly.
MWQ prepared our Wills and LPA recently. I found the process fast and efficient. I had researched other companies on line but found they were more expensive than MWQ. I would highly recommend this company. My husband and I were very satisfied with the service.
I lost my Husband a year ago, and having not had any experience with after death correspondence, I searched online for some Help I rang MWQ Estate Planners and my adviser, Alex, talked me through the process His very professional advice and honest information made the decision to put my trust in him very easy I have since taken out several plans with MWQ and I have recommended family and friends to use their services If you are unsure of how to cope with ensuring a secure financial future for your family, I would highly recommend you speak to Alex at MWQ Estate Planning
Alex gave me very clear concise information. Making it easier to understand the process
I was helped by Alex who gave me a lot of very useful advice to sort out my parents estates. Alex was extremely helpful and explained everything so clearly that meant the whole process was handled very professionally. I wouldn’t hesitate to recommend the company and Alex too.
I have found my experience with this company shoddy and not very helpful, lack of oversight and poor communication, not returning my calls sending incorrect information even when I have sent emails to correct information it still comes back with errors. Missing my approved documents and having to find them manually leading to delay in getting probate sent to courts and me incurring costs. They don’t respond or apologise for errors they don’t call to see how things are or if they can help. I have had to find things out for myself along the way and query issues that they could easily have prompted me for or advised accordingly. I would not recommend this company Since i posted this review I am glad that someone from management has now reached out to me and that i was helped and listen to by Alex who took the time to listen to my complaints and feedback. I am now able to say that hopefully the matters i raised have now on the way to being resolved and that i can now feel a bit more reassured
Was very helpful and friendly explained everything to me and took his time to do so
MWQ Estate Planning is a leading provider of legal services in the UK, specializing in wills, probate, trusts, and lasting power of attorney (LPA) services. The company caters to residents in England and Wales, offering affordable and accessible estate planning solutions that help individuals make informed decisions regarding their future and the management of their assets. With a team of qualified and experienced staff, MWQ Estate Planning aims to simplify the estate planning process by providing expert guidance tailored to each client's unique circumstances. The company is regulated by The Society of Will Writers and is recognized for its commitment to quality service, as evidenced by positive customer ratings on platforms such as Trustpilot and Google My Business. MWQ Estate Planning also offers a free consultation to potential clients, ensuring they receive the information needed to navigate their estate planning options effectively.
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