MWQ Estate Planning
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i am glad that i have been able to get my views heard
I have found my experience with this company shoddy and not very helpful, lack of oversight and poor communication, not returning my calls sending incorrect information even when I have sent emails to correct information it still comes back with errors. Missing my approved documents and having to find them manually leading to delay in getting probate sent to courts and me incurring costs. They don’t respond or apologise for errors they don’t call to see how things are or if they can help. I have had to find things out for myself along the way and query issues that they could easily have prompted me for or advised accordingly. I would not recommend this company Since i posted this review I am glad that someone from management has now reached out to me and that i was helped and listen to by Alex who took the time to listen to my complaints and feedback. I am now able to say that hopefully the matters i raised have now on the way to being resolved and that i can now feel a bit more reassured