Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey.
Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.
Midwest Grow Kits has a positive customer experience.
Midwest Grow Kits receives high praise for its quality products and knowledgeable staff, with many customers noting the effectiveness of their kits, especially for beginners. Reviewers appreciate the fast shipping and the comprehensive nature of the kits, which include everything needed for successful mushroom cultivation.
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Positive sentiments highlight the ease of use and the affordability compared to other suppliers. However, there are significant concerns regarding customer service, with multiple complaints about slow responses and unaddressed issues. Some customers express frustration over the company's lack of support when problems arise with products. Overall, while many enjoy a positive experience with Midwest Grow Kits, the negative feedback on customer service cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
179
100%
● Low
4.2 / 5 overall
=
179 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.5
All-time
4.2
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
5.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
3.0
2
Feb 25
—
0
Mar 25
—
0
Apr 25
5.0
1
May 25
—
0
Jun 25
—
0
Jul 25
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 179 most recent reviews.
Top praiseof 144 positive reviews
Customer service42%
61 mentions
Delivery35%
51 mentions
Fast & efficient33%
47 mentions
Prices & value17%
24 mentions
“I've ordered from this store in the past and have always enjoyed excellent products as well as decent customer care”
On “Customer service” · Jul 23, 2024
Top complaintsof 33 negative reviews
Customer service33%
11 mentions
Response time33%
11 mentions
Shipping21%
7 mentions
Refund18%
6 mentions
“Bad customer service and don't stand behind their products”
On “Customer service” · Jan 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
Overall rating and review count for this company and similar companies
There are many companies who claim to be legitimate suppliers of growing supplies, yet in all my growing experience none compare to Midwest Grow Kits. This company stands behind their products and offer tutorials to help you go from inoculation to fruiting in no time. (As long as nature cooperates). Do not waste your money any where else. Trust me. You will not be disappointed.
Received two grain bags that had excess moisture and were rotting. Took over two weeks, multiple phone calls, and multiple emails to finally receive a response. They admitted the bags had too much moisture and offered two new ones, but they refused to respond after that email. Won’t waste my time and money on their terrible products and even worse customer service.
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If I could give them a zero, I would. So this company operates on peoples hopes. They advertise this wonderful proven system that really “works.” They even give detailed instructions that are fool proof. Basically, they are selling false dreams and snake oil. You could buy the stuff in the kits for $20 at Walmart, they charge $150 or more. All the sell is crap. Their system does not work. Do yourself a favor, save tour money and buy shrooms from someone that grows them. This site is a scam pure and simple.
So I bought this ultimate grow kit for 97$. First of all, it did not come with a 2nd lid for the 2nd tote. It didn't include a bulk substrate mix, and when I emailed them,, they told me the kit for 108$ comes with the bulk substrate. I asked if I can just pay the 11$ difference rather than the 20$ it normally is. You would think they'd be happy to do that considering I just dropped 100$ with them. But they declined to respond. After I innoculated my jars, I went to set up my incubation chamber, and the temperature gauge they sent me had to have the batteries replaced. Then come to find out, the aquarium heater they sent doesn't work at all, so I had to go buy a new one of those for 15$. I haven't tried using the air pump or led light they sent, but judging how everything else has worked, I'll more than likely have to replace those as well. After doing more research on this company(research I should have done beforehand) I've seen alot of other reviews about faulty equipment or their kits never arriving at all. Would not recommend this company. Spent 97$ dollars on a tote and broken equipment, I should have made my own substrate and saved 80 bucks. Rip off. Doesn't even come with spores, had to buy those seperately
I bought a bag of grain, they sold me a bag of mush that smelled sour and sweet. Took pictures reached out, the only thing I got in return was dead air. Nothing! No refund or replacement. A big duck you really! I feel like that transaction was flat out stealing from me! Stay with smaller vendors on Etsy and Reddit midwest is a joke and a shame! Suck it midwest you ass hats owe me 50 buck's!
Customer service and the knowledge and willingness to help has been way above my expectations. I am total newbie to growing and bought the Mega Mushroom Kit and also tried to make my own jars too. I asked what seemed like a million questions and some about my own growing setup and they all had no problem helping me. I will say that their kit worked awesome and just requires a little tweaking for my super cold basement grow. Some of the methods they use seem like an overkill but I can see now why people recommend them and follow their grow guides. They work!! Thanks again for all the help and sorry for all the emails!! Peace!
Absolutely the best supply for any mushroom project! Friendly staff who know me by name and have helped me every step of the way. I’ll never go anywhere else !!!!
This company has been great to work with -really good information/education, and great communication when I’ve had questions. I couldn’t be happier all-around.
You guys are awesome! I'm new at this, and your email responses as well as shipping communications are outstanding. Everyone at Midwest Grow Kits should get a big raise:)
Cliff
im new to this but i seemed to have 1 jar mold on me its been 5 weeks and
still not fully consumed by mycylium in the other 5 jars.i want to try it again after i finish this grow just dont know how it finishes or if im gonna mess it up
Were having difficulty stabilizing the temperature range
Were having difficulty stabilizing the temperature. Got good information regarding acceptable temp range.You folks are very pleasant and helpful.
I would kindly suggest you spell check the written information/instructions on your website.
Thanks for being there.
Midwest always provides quality. But things do go wrong on occasion. The heating light in our kit was DOA. They never even questioned it, just sent us a new light. How can you beat customer service like that? They have earned a lifelong customer in me.
Every order I've made from midwest has arrived quickly and as expected. The products are great and the customer service is excellent. Ill continue to do business with them in the future.
Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey.
Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.