Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey. Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.
Midwest Grow Kits receives high praise for its quality products and knowledgeable staff, with many customers noting the effectiveness of their kits, especially for beginners. Reviewers appreciate the fast shipping and the comprehensive nature of the kits, which include everything needed for successful mushroom cultivation.
Positive sentiments highlight the ease of use and the affordability compared to other suppliers. However, there are significant concerns regarding customer service, with multiple complaints about slow responses and unaddressed issues. Some customers express frustration over the company's lack of support when problems arise with products. Overall, while many enjoy a positive experience with Midwest Grow Kits, the negative feedback on customer service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 179 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 179 most recent reviews.
“I've ordered from this store in the past and have always enjoyed excellent products as well as decent customer care”
“Bad customer service and don't stand behind their products”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | — | 179 |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 1.0 out of 5 (poor) | 1.8 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | — | — | 1,000 |
Bottom line: Midwest Grow Kits is #3 of 5 on overall rating in this group.
179 reviews of Midwest Grow Kits. Filter by what matters to you.
Very pleased! Great products and guides! I ordered the mega grow kit and have been very happy! I added a humidity and temperature control to make it truly automated. Had one small issue (probably my fault) but they made it right without question! Great people to do business with!
These guys are on point
Bar none! The best customer service of ANY business I have dealt with!
Everything to date in terms of my experience with Midwest Grow has EXCEEDED my expectations. The company shipped promptly and and the customer service relating to follow up questions relating to my project has been TOP SHELF. I highly recommend Midwest Grow Kits!
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Everything was great!!! I enjoyed growing my wonderful mushrooms and the guides provided were perfect. I won’t continue to grow them although it was super easy, I wish I personally knew a local grower but it was most certainly a fun experience thanks to Midwest Grow Kits.
Ordered a kit back in late December. Received the kit, love it. It made my grow process so much easier. Ran into an issue with a component of my kit not working well. Reached out to explain the issue and was immediately sent a replacement part(s) to correct the issue. Received the replacement part express shipping and got the new part operational very quickly. Top notch service. Extremely satisfied with my experience and will order more in the furture.
The quality and price of the products are second to none and I have had jars go bad and they do, I take a picture show surrounding jars growing and date I purchased no questions asked. Also customer service is second to none. Midwest is the only one stop site for growing mushrooms
As a amateur mycologist, I can’t rave enough about Midwest which has become one of my favorite vendors/shops all around. I say this for several reasons: 1. They have the supply that is needed for every step of the lifecycle. One stop shopping is great! 2. As an amateur, I am often in need of advice and insight to help me with my endeavors. I have ALWAYS gotten valuable help from their staff which has in turn set me on the right path or calmed my anxieties with a grow. 3. The staff, every single one of them I’ve spoken with, are friendly, down to earth and really really helpful. 4. When I’ve experienced product/supply problems they rectify the situation immediately and to my satisfaction. All that said, I do have two helpful bits of feedback: 1. Sometimes there are discrepancies between the instructions that appear in product listings and what is included in shipped supplies. Nothing a little content strategy work won’t fix and if done would reduce number of calls into Midwest. 2. Support call capacity...it can be difficult to get through on the phone, but if you’re persistent you will eventually get through. While there is online chat, sometimes the advice coming from that channel contradicts the phone channel and that ought to be better aligned. Still, from an overall view, these guys are great and an absolute joy to work with! Highly recommended!
I've been ordering from this company for years and I've been impressed since day one! Their jars are the best I've ever used! They have fast shipping times and excellent customer service! They're very knowledgeable and have gone above and beyond in assisting me along the way! I've recommend Midwest Grow Kits to a number of friends and will continue to do so! Thanks for everything!
This company is incredible at making their customers happy and their products are amazing !!! Grow on !
Staff is really helpful. I was bummed when I couldn’t place my order due to unable to ship to my location. After reaching out to customer service they were able to assist and help with shipping. Really appreciate it and look forward to doing more business with Midwest Grow Kits.
Midwest grow kits was the first place I went to to find all my supplies. I’ve been using these guys since the very beginning and will continue to purchase from them. Great prices! and are always there to answer my questions. Thanks again guys!
Excellent customer service. Ordered a premium liquid culture kit, upon arrival I noticed it had been mishandled during transit and the jar was almost empty. I reached out to Midwest and they replaced it for free with expediated shipping. Extremely happy with their products and customer service, they go above and beyond.
I would like to convey my gratitude for Jeff and the team at Midwest. They have provided me with better customer service than I have come to expect from other online vendors(I use the Midwest website, as opposed to their storefront). They have corrected my issues promptly which was critical to my time sensitive hobby. Furthermore, each product that I have purchased from Midwest has been exactly as described. I recommend Midwest Grow Kits to anyone who needs quality mushroom cultivation products.
Midwest has been fantastic to order from. Very reliable, customer service has been great with email and phone updates. Definitely will keep ordering from them in the future.
I bought a kit this year and couldn’t have been more happy. I started my process thinking I was going to be able to do everything alone and I’m so glad that I found Midwest grow kits. Everything I ordered came in in an orderly amount of time, there was ample instructions to help me along that every step of the way. And I have called customer support twice now and had great experiences there as well. They are very friendly and helpful and we’re definitely consider buying from them again. Thank you so much guys.
Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey. Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.
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