Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey. Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.
Midwest Grow Kits receives high praise for its quality products and knowledgeable staff, with many customers noting the effectiveness of their kits, especially for beginners. Reviewers appreciate the fast shipping and the comprehensive nature of the kits, which include everything needed for successful mushroom cultivation.
Positive sentiments highlight the ease of use and the affordability compared to other suppliers. However, there are significant concerns regarding customer service, with multiple complaints about slow responses and unaddressed issues. Some customers express frustration over the company's lack of support when problems arise with products. Overall, while many enjoy a positive experience with Midwest Grow Kits, the negative feedback on customer service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 179 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 179 most recent reviews.
“I've ordered from this store in the past and have always enjoyed excellent products as well as decent customer care”
“Bad customer service and don't stand behind their products”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | — | 179 |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | 1.0 out of 5 (poor) | 1.8 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | — | — | 1,000 |
Bottom line: Midwest Grow Kits is #3 of 5 on overall rating in this group.
179 reviews of Midwest Grow Kits. Filter by what matters to you.
Slow responding on Instagram and after 6 days I was told to send them an email. I purchased 6 blocks so far and most went well. Ignored and passed off when I had a complaint about one I received and I wasn't even asking for a refund. Just wanted to know if I could salvage anything. There are better company's out there.
Right off the bat my heating unit was damaged and the heater element didn’t get but barely warm. At first their customer service sent out a replacement element but didn’t replace the fire hazard crack porcelain fixture. The replacement heating element died 15 days later and the fan they included also died. I reached out again to customer service and received no reply back. A week later I reached out again no upset on being ignored, still no reply back. I ordered a new fan, heating element & porcelain fixture to repair their pos ecosphere 3.0. Customer Service: 3/10 Product Quality: 2/10 Value for your money 1/10 I’ll never buy from Midwest Grow Kits ever again. Amazon has better quality parts to remake their System where it’s actually functional.
Prices were fair and shipping was fast for the grow kit I ordered. Was really happy at first but after a couple of months the timer stopped working right and after a little over six months the heater stopped working. Now I have to buy replacements. Extremely low quality products- would not recommend
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Sent defective products, and didn't respond to emails. I ordered 3 UV sterilizing lights. They turned on, but immediately turned off again. I emailed: 7/12 with a shipping question - no response 7/18 because 2/3 products I ordered arrived defective - no response 7/27 to follow up on defective product - no response 7/29 to follow up on defective product - no response After this email, I managed to get someone on the phone. (I tried calling other times. After approx 4 minutes of hold music, their system drops the call.) I was told they would send replacements. On 7/30, the third UV light began to fail in the exact same way. I emailed again, this time including a video, and asked for a refund rather than replacements. No response. I found a second customer service number that allowed me to leave a message, but I got no response to that either. After two more dropped calls, I finally got through to a customer service agent. She insisted the replacements had already been sent, but did not provide a tracking number. The agent I spoke to was rude when I asked why my emails were not responded to. I have ordered from this company in the past and had reasonably good experiences. Unfortunately, knowing they are a nightmare to deal with if something goes wrong, I will not be ordering from them again.
Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey. Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.
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