Leaf Home Water Solutions

4.47 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.47 out of 5 stars
Great
5 out of 5 stars
796
4 out of 5 stars
65
3 out of 5 stars
36
2 out of 5 stars
19
1 out of 5 stars
84
1,000 reviews in total

Review summary

Leaf Home Water Solutions receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I had the pleasure of working with Brian

I had the pleasure of working with Brian from Leaf Home Water Solutions to install a water filtration system in my home,...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Expert plumber

The installer, Milton, came right on time (actually early) and started work right away. He even had to perform addition...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I tried and gave up

I have tried my best not to give a negative review but I honestly feel there is no other option now. Long story but here...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Tyler was my installer and his helper…

Tyler was my installer and his helper was Austin. They did a great job and super nice. They are very professional and go...Read more

0
0
🔥 High engagement

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about 1 year ago
5 out of 5 stars

Justin R. Ellis

Justin R. Ellis out of the Maryland office, was very efficient and done in his job correctly! We were very well pleased with his work and how he brought his self into the home very well mannered very respectful and done a wonderful fantastic job I recommend him to anybody!!!!!

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Duwayne Brown
Duwayne Brown
1 reviews
about 1 year ago
5 out of 5 stars

Excellence Personified

Your representative presented the product very well. Answered all of our questions about product. Explained all options available fully. Left us feeling positive about purchase. The installer, John Whitehead, displayed great knowledge regarding installation process. Very patient and thorough explaining procedure and answered all my questions. Work was very neat and clean up was complete. 5 star indeed!

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Joseph Smith
Joseph Smith
1 reviews
about 1 year ago
5 out of 5 stars

He did good work

He did good work , cleaned up afterwards, explained how it works and friendly. Joseph Smith

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DUNN
DUNN
1 reviews
about 1 year ago
5 out of 5 stars

Great service

Excellent customer service! My water is now much better. Thanks to Leaf Water for the quick installation. Our technician Jerrery beyond to help us understand the problems and explain the solution.

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Ralph Scalise
Ralph Scalise
1 reviews
about 1 year ago
5 out of 5 stars

Professional and Efficient

Sales Rep. (Oscar) was very informative and helpful in answering all our questions. The installer (Harold) was very professional and efficient. We did have a water pressure issue after installation and customer service was quick to send a tech to check out the problem.

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Gwynn Conner
Gwynn Conner
1 reviews
about 1 year ago
5 out of 5 stars

Dan WSTL01215

Dan WSTL01215 was amazing he was thorough, quick, and enjoyable to speak with. He also explained everything in detail of how the system operates and what to do for maintenance.

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John Huffer
John Huffer
1 reviews
about 1 year ago
5 out of 5 stars

Our water is so delicious and I feel so…

Our water is so delicious and I feel so much better using it.

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about 1 year ago
5 out of 5 stars

Great work Luis Garcia Arrived on time…

Great work Luis Garcia Arrived on time and installed the system I ordered. Explained in full detail how the system works

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about 1 year ago
5 out of 5 stars

Quick response

I had the reverse osmosis system installed. About a month later the faucet housing came loose. I called the main branch in Rochester, NY , actually talked to a real person and she said I’d get a call back Friday or Monday. I actually got the call back on Sunday from Michael Rousan who scheduled to come out the next day. He was very professional, personable and thorough. He problem solved the issue and called the warehouse and ordered a replacement faucet which he brought out the next morning and installed. I also asked that the taste cartridge be replaced for the “no taste” vs. mineral taste. Not a problem , done. I also appreciate that the company was quick to respond - I feel like a valued customer.

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DBala
DBala
1 reviews
about 1 year ago
5 out of 5 stars

I saw an ad for Leaf Home water and…

I saw an ad for Leaf Home water and wondered about price and quality of a water softener. My existing one was done for a while but I didn’t know what I was going to do about replacing it. Although they can’t give any estimates without someone coming to the house, Brett came out quickly on my schedule and explained everything I needed to know to make a good decision with no pressure. It was more than I wanted to spend but I like that it’s all American made direct with no middle man. Financing was easy. John came out to install same day. He was fabulous and really knew his stuff. My water is now soft again. I am completely satisfied with the new system and would recommend highly

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Terry
Terry
1 reviews
about 1 year ago
5 out of 5 stars

Great system

Great system. Staff is very friendly and knowledgeable and helpful. Install was on time. Installer was very professional and friendly.

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about 1 year ago
5 out of 5 stars

complete explanation of what your product will do.and a very quick installation.…

complete explanation of what your product will do ,also quick instalation .

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Shane
Shane
1 reviews
about 1 year ago
1 out of 5 stars

the installer was polite but lack of…

the installer was polite but lack of experience, told us will take 45 minutes to install but took him 6hrs, didn't have the proper tools for protecting the floors, nor the tools if an accident would arise, sure enough Mr. John did not have the proper screws to install the UV/filter on the wall it fill off the first time so I provided him with 3" construction screws and 2x6 to install from stud to stud,2nd did not tight the filter so when he filled the system with water it fooled the finished basement hence the floor is wood so you can imagine, he did not have rags or shop vac which I provided for him and helped him, the company did not provide me with W-9 nor COI, sales man Ray very slick, never reported the incident nor my request of the W-9 and COI and kept telling me he did until called customer service and found out he did not stay away from this company and Ray the salesman we paid double thinking we are getting Mecedes we got Mazda

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James Wood
James Wood
1 reviews
about 1 year ago
5 out of 5 stars

I can’t say enough great things about…

I can’t say enough great things about my experience with Marisa Edwards and Leaf Home Water Solutions. Just moved into our new home in Avalon Park West in Wesley Chapel. We had very hard city water with a lot of organic contaminates and dissolved minerals. Marissa took the time to test our water and designed a system to remove the contaminants. Mari reviewed the installation process and equipment. She also uncovered that I have active military in the home (Army and Marines) which qualified us for an additional discount. If you are looking for WHITE GLOVE TREATMENT, please do yourself a favor and call Leaf home Water Solutions and ask for Mari…

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Roger
Roger
1 reviews
about 1 year ago
5 out of 5 stars

The tech that installed our unit did a…

The tech that installed our unit did a very good job. It looked nice once he was done with it. What is needed next is a water test again to assure us that the nitrate level is way down compared to what it was to start with that caused us to install this unit.

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Steve
Steve
1 reviews
about 1 year ago
4 out of 5 stars

Very Professional

Sales rep was very helpful explaining how the system works. Installation was also done professionally.

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Dorothy
Dorothy
1 reviews
about 1 year ago
5 out of 5 stars

Very polite

Very polite, professional installer. I am very pleased with the service provided

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Orlando
Orlando
1 reviews
about 1 year ago
5 out of 5 stars

Did a great job installng system

Did a great job installng system

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Nguwar Hlaing
Nguwar Hlaing
1 reviews
about 1 year ago
5 out of 5 stars

Great ,nice job

Great ,nice job

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about 1 year ago
5 out of 5 stars

The installing service tech is a pro!

The installing service tech, David C arrived, introduced himself, verified that I was expecting an install, and asked o look the home over so that he could plan his work. 100% professional! He unloaded the materials and his tools into our garage to make the water softener system ready to put in place and got right to work. He had to run piping from our shutoff in the crawl space to the equipment location in our utility room. Once that was done, he shut off water and about 10 minutes later everything was back on and he was testing the system. Showed me how he was setting everything up and professionally walked me through what I would need to know and what type of salt to buy. Highly satisfied!!! If David C shows up at your door, you are in great hands! Thanks for everything.

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