Leaf Home Water Solutions receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
I had the pleasure of working with Brian from Leaf Home Water Solutions to install a water filtration system in my home,...Read more
I have tried my best not to give a negative review but I honestly feel there is no other option now. Long story but here...Read more
Tyler was my installer and his helper was Austin. They did a great job and super nice. They are very professional and go...Read more
Our installers showed up on time which is important when navigating time off from work. They were efficient with the installation and explained thoroughly how to use the new system.
Heidi came with all the info on the product and LUIS G. installed! They were both very helpful, explaining what to expect and how product is used. One of the best parts of our experience…all done in same day!! Super convenient for me, the customer!! Would recommend this company!
Everyone we dealt with was very professional and helpful. Installation was excellent.
From start to finish, everyone was very professional, informative, and meticulous with the installation.
I have called to receive my special gift, but have not received yet
We sincerely appreciate the outstanding service provided by Joseph Briggs. He promptly called to assess our water filter issue and was able to arrive the very same day to resolve it. Living in a remote area, we often struggle to find timely assistance, so his responsiveness was especially impressive. Thank you, Joseph, for your excellent work and dedication!
Too many ways things went wrong to articulate them here
Very fast professional installation by a most pleasant installer
Had more work than anticipated but stayed late on the job to finish. Friendly and communicated well. John Whitehead was very helpful in completing the job.
Our salesman, Kyle, listened carefully to what was important to us. Our installer, Shawn, appeared to do a good job with the installation. THEN before the end of the day of installation the problems began. They say you won’t know how good a company really is until you see how they handle a problem: Leaf Home Water Solutions gets an F-. Our water pump that pulls the water up the hill now runs continuously. Katie, the manager of the installation team, was at first apologetic and said that I should hire a licensed plumber to correct the situation AND THEY WOULD REIMBURSE ME. Then not 90 minutes later she had completely changed her tune (probably after talking with someone). Now if you were in the water treatment business would you ever admit to someone that you had just Googled “pumps”? She’s reading to me what she had just read on the Internet about things that can cause pumps not to shut off. This was all in the service of making me prove that her company was responsible for what was happening. Never mind that our water system was working just fine until they did their installation. THEY DIDN’T EVEN OFFER TO SEND THE INSTALLER BACK OUT TO CHECK HIS WORK.
on the water softer there was a defect part and the drinking water is leaking. it been over a week and still not fix
No issues. The entire process was without issue. Installed as promised.
It stopped working a few months ago at not even a year old. They say it needs a yearly and is due for a filter. I was never told that when we bought it. We had a system in FL that lasted 5 years before any issues. We cannot even get the computer to light up!
The install went great and he left us informed on how the system needs to be maintained and future maintenance. Very pleased with how well the system is performing, so we made a great choice.
Joshua was excellent! He was so dedicated to doing the job right and he was so polite and respectful. We were very impressed with him!
do not let these guys anywhere near your pipes. They leaked water all through the crawl space below my kitchen and rotted through the whole thing, just because they can't install stuff properly.
Great people and products. Very easy process and quick installation and results. Thanks!
It was quick to install. The sales representative was very knowledgeable. And your prices were reasonable.
The representative was timely, knowledgeable and personable. Installation was quick and complete. All my questions were answered respectfully.
Salesman was professional and knowledgeable. We objected to the price initially but were able to reach an agreement eventually. I'm a bit of a water snob, so delighted to have drinkable water Finally. Installer, Phil, was fantastic. Had to clean up the previous installation related to the water heater in order to make access easier. The setup now looks like it was done by a professional. He explained how the system worked, what we had to do for maintenance, and left the site much better than he found it. Very Pleased with him and his work!!
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