HomeAdvisor is a leading online platform that connects homeowners with service professionals for various home improvement and maintenance needs. The company provides a comprehensive directory of local contractors and service providers, enabling users to find qualified professionals for projects ranging from plumbing and electrical work to landscaping and roofing. By offering access to customer reviews and ratings, HomeAdvisor helps consumers make informed decisions when selecting service providers. Targeting homeowners and property managers, HomeAdvisor streamlines the process of finding reliable home service professionals. The platform allows users to submit project details and receive customized quotes from multiple contractors, making it easier to compare options based on price, availability, and customer feedback. With a commitment to enhancing the home service experience, HomeAdvisor serves as a valuable resource in the home services sector, promoting transparency and trust between consumers and service providers.
HomeAdvisor receives a mix of feedback, with a notable emphasis on the positive experiences associated with consultant Dennis Panarese. Many customers express high satisfaction with his professionalism, clarity, and willingness to assist, highlighting that he provides valuable insights, particularly regarding energy savings and home services.
Reviewers frequently mention feeling well-supported and informed throughout their consultations, which enhances their overall experience. However, there are significant concerns regarding the broader service quality, with many customers criticizing the platform itself, particularly referencing issues with Angi and the overall service provided. This dichotomy of experiences suggests that while individual consultations can be excellent, the company as a whole faces challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | +2.5 | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 1.0 | 3 |
| Dec 25 | 2.0 | 4 |
| Jan 26 | 1.0 | 1 |
| Feb 26 | 2.3 | 3 |
| Mar 26 | 3.0 | 4 |
| Apr 26 | 2.1 | 7 |
| May 26 | 5.0 | 1 |
| Jun 26 | 1.0 | 2 |
| Jul 26 | 5.0 | 2 |
| Aug 26 | 1.0 | 1 |
| Sep 26 | 4.8 | 32 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Called Mike from Grendi Construction, he was here at 7pm and He looked at my attic Fan and we agreed to replace it”
“As a professional don’t use Angi”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 2.2 out of 5 (poor) | 2.0 out of 5 (poor) | 1.8 out of 5 (poor) | +99% | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | 3.8 out of 5 (good) | 1.0 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.2 out of 5 (poor) | 2.9 out of 5 (fair) | 1.8 out of 5 (poor) | — | 596 |
Bottom line: HomeAdvisor is #3 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 2.0).
60 reviews of HomeAdvisor. Filter by what matters to you.
Sono entrata in contatto con il sig Panarese Dennis, persona molto empatica e competente il quale mi ha esposto la fornitura di energia più favorevole ai miei bisogni. Sono molto soddisfatta
La mia consulenza con Dennis Panarese è stata molto soddisfacente!!! Davvero professionale serio e affidabile! Sono molto soddisfatto
Ho svolto la consulenza con Panarese Dennis è stato molto professionale, puntuale e attento a ogni esigenza, spiegando e approfondendo ove necessario.
Ho avuto modo di avere la consulenza del sig. PANARESE DENNIS, persona molto competente, gentile, disponibile per una offerta di energia luce e gas adeguata alle mie esigenze.
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 33% are 1–2★.
La consulenza offerta da Panarese Dennis è stata ottima, professionale e chiara. sempre a disposizione per qualsiasi esigenza e supporto.
Ho svolto la consulenza con Panarese Dennis è stato molto professionale e mi sono trovata bene per la scelta dei gestori oltre alla competenza e disponibilità
As a professional don’t use Angi.com or Homeadvisor for leads, they charged my credit card $500 without my permission. Money down the drain, the salesman went ahead and ran my credit card without letting me know. I was also stupid enough to give that information because it was supposed to be a trial before I decided if I wanted to go ahead and fully commit. I do not recommend this,their salespeople are scammers and deceivers.
I'm reasonably satisfied with the installation of my approximately 40-foot-long storm shutter. Unfortunately, the following issues were missed: The installation crew walked on my new carpet for five days without any protective measures. The carpet then had to be cleaned. After completion, I requested a finishing strip and a rain guard. I sent a photo and a drawing. Unfortunately, there was no response. The system required some cosmetic work, which I had to do myself. Therefore, the overall rating has unfortunately dropped into the negative range.
I thought Home Advisor - powered by Angi was supposed to provide help to homeowners. Each time, professionals are referred, they call, but never follow up, or questionable ways of business. I hate using Home Advisor or Angi because of this. This is the last time I use them. Ugh.....the worse. All my pros I hired, it was through diligent, time consuming research. Ugh they need to do a better job of vetting - AWFUL
Joel, from JB HANDYMAN did a FANTASTIC JOB on the projects here at my home. Craftmanship was SUPER, precisely done and clean. They did the Gazebo installation, repair and plumbing, and shower upgrades were superbly done. The crew were courteous, respectful and trustworthy. I highly recommend their service.
Called Mike from Grendi Construction, he was here at 7pm and He looked at my attic Fan and we agreed to replace it. He Gave Me A Fair Price and By 8:45 Pm the new Fan Was in . His worker did The removal and He completed the inside connection. Very Professional and all Old Parts removed ! Great Job ! In this Heat Wave He Came to us ASAP. Never thought I would be able to get this done today . I Highly Recommend Him ! Thank You Mike ! Jack Farrington Clark, NJ
Absolutely sucks!!! I gave a negative review of a company and was blocked from their website!!! Don’t believe anything on their website!!!
CONSUMER WARNING Superior Appliance Repair Frisco, TX WHAT HAPPENED Called to have a refrigerator hinge repaired. A technician arrived as scheduled — but immediately asked to borrow a ladder, something a professional should bring. He then showed a $350 quote on a phone calculator with no itemized breakdown, and was unable to explain the charges due to a serious language barrier. PROBLEMS ENCOUNTERED Technician arrived without basic tools (had to borrow a ladder — a liability issue) No written or itemized estimate — just a number on a calculator Unable to communicate clearly due to language barrier Accepted $100 deposit for parts with no timeline given for return or delivery No work order on file when following up the next day Manager called back, found the order, but had no answers and never called again No repair was ever completed FINANCIAL LOSS AMOUNT PAID — NOTHING REPAIRED Deposit for parts that never arrived $100 🚫 Do not use this company. Unprofessional service, no accountability, and unresolved charges. This has the hallmarks of a scam operation.
Power Play Electric was very professional and pleasant to be with. He offered same day help. Ahshaar Usama also said that he had 24 years of experience.
West Heating & Cooling provides quality service, I contacted Mr. West for problems with my heating unit not working, he was on time, professional & knowledgeable. Highly recommend!
Don't trust anyone from this site. Posted a job about a simple plumbing job. One Guy made an appointment to view the job. Then cancelled, tried to reschedule he ignored me. Another did come look at it. Said he would do it. Guy overcharged me. Took weeks to get an invoice. And now I have to call someone to come fix the shitty job he did.
HomeAdvisor is a leading online platform that connects homeowners with service professionals for various home improvement and maintenance needs. The company provides a comprehensive directory of local contractors and service providers, enabling users to find qualified professionals for projects ranging from plumbing and electrical work to landscaping and roofing. By offering access to customer reviews and ratings, HomeAdvisor helps consumers make informed decisions when selecting service providers. Targeting homeowners and property managers, HomeAdvisor streamlines the process of finding reliable home service professionals. The platform allows users to submit project details and receive customized quotes from multiple contractors, making it easier to compare options based on price, availability, and customer feedback. With a commitment to enhancing the home service experience, HomeAdvisor serves as a valuable resource in the home services sector, promoting transparency and trust between consumers and service providers.
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