She seemed knowledgeable
She seemed knowledgeable, which is always the risk of telehealth. Her personality was quite soothing and it made for a respectful and trustful meeting.

Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
She seemed knowledgeable, which is always the risk of telehealth. Her personality was quite soothing and it made for a respectful and trustful meeting.
Veronica Williams - NP is easily one of the best providers I have ever had. She goes out of her way to make you feel comfortable, and that all your medical concerns are heard. I found her on Hello Klarity at random, and I'm so grateful I did!
Dr Pandey is the best Dr I have come across. Hard to pick words to describe him. He is all of the above. Compassionate, listens well, empathetic, very effective treatment, respectful and professional. Would recommend him to everyone looking for a doctor.
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I found Good examination with Effective prescription. They are friendly and honest with their Profession , Dr. Sneh and Dr swati are one of the best Doctors. I have ever experienced. Thanks Jai
Dr Sneh Pandey is an excellent doctor and it didn’t feel any different than an actual physical consultation which is rare. Very satisfied.
Tara Amor N.P., is a practitioner and a professional that I would recommend to every single friend, family member, and stranger in need. She is insightful, accommodating, understanding, and, most importantly, genuinely cares about you and your progression towards better mental stability. I am lucky enough to be one of her patients, and I wish everyone that's reading this could get the opportunity to consult with her, as she has a certain passion for her job.
I liked how you get to view providers to be matched with and the appointment process was easy!
I originally picked the doctor because he advertised for phentermine but when we spoke said he doesn't prescribe but suggested an alternative which was fin so he said I had to get labs done. Well that was on March 5 and I prepaid for the labs but the status still says pending. I am hoping this isn't a scam so we will see. I requested a refund for the labs since I am just going to go to my own primary care doctor. They better refund me. He was nice overall.
Dr. Hill was extremely helpful in navigating my difficult journey of ADHD. She listened to my concerns and developed a path for better control of my symptoms.
My son needed help, he is going through anxiety, depression and alcohol withdrawals. He was put on Ativan from a previous provider and it is not helping him much. My son was trying to get help on Klarity with Alexine Nansinla. This psychiatric NP has no compassion, will not listen to your needs and will not prescribe or try a new medication. She was paid $163 for 23 minutes. Would not recommend to make any appointments with this NP.
Charles Wade is a phenomenal doctor, he is very thorough and knowledgeable. As a man it is sometimes hard to discuss mental health issues and open up in the way that is needed for appropriate treatment. But Charles is extremely personal and professional and that makes discussing health issues very easy! I would 10/10 recommend Charles!
Logged in and portal was completely functioning wrong. All messages deleted and can’t messages provider, can’t schedule appointment. All money wasted and support doesn’t even help. There is no support phone number at all. Just email and they don’t even get back to you. Nobody to get help from. This is completely unacceptable.
Charles is very professional and knowledgeable at his practice. Since my time with Charles my daddy to day task has improved greatly and would recommend to anyone!
Brittany Bryant was very compassionate and helpful. She really listened to my issues and dealt with them accordingly. She was very professional, yet also friendly and easy to talk to.
I have been to many Pysch docs and it can be very frustrating because they look at my history and rinse and repeat what I’ve always done which isn’t working for me anymore. I have been desperate for better help for almost a year and I finally found Shelly. She really listens and gives a lot of verbal feedback. I instantly had the feeling of “I’m going to be okay” after my first appointment with Shelly. Although I am really struggling, I truly believe I will find the right answer with Shelly. I’ve discontinued working with all my other doctors and I’m only going to stick with Shelly and my therapist. I’m so grateful for this provider and I’m confident I’m in the right hands.
The Nurse Practitioner, Mary, is professional, caring, relatable and knows her stuff! I was relieved to know I am in good hands. She incorporates natural medicine options along with prescriptions, discussing nutrition and vitamins, which is a plus!
Good platform, trustworthy. Recommend love she is great
Every month, my provider not only asked me how I am feeling/doing..etc. She even helped by changing my RX dose, on my 1st appt. with her. She explained it might’ve been the rsn I didn’t feel like myself. She WAS CORRECT ! I thank her ,.&HelloKlarity.com
They make it pretty clear they are not responsible for provider treatment outcomes however they also do not help or assist when you’ve had a poor experience. It was a simple process and I do believe if you find the right provider, it could be extremely helpful. The provider I went with mentioned a medication that was going to be rather expensive and advised me to get a rebate card from their website. She said once I did, to let her know and she would send the prescription. I followed up with her twice and it wasn’t that she wasn’t responsive as she did reply, but would completely ignore me asking about that prescription. So now, if I want to actually go on the medication the doctor initially brought up, I have to pay another consultation fee with a different doctor. Effectively being out hundreds of dollars to get an already expensive medication. As someone who is suffering with their mental health, this is an added and unnecessary stressor. I think they should have policies in place where partial refunds are offered at the very least or a credit towards a different provider.
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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